Diane Mitchell Email & Phone Number

Calgary, Alberta, Canada

Project back fill - supported travel and expense team member - audited expense reports, identified travel policy violations and reached out to the employees to resolve the policy violations. Audited violations quarterly report to ensure all were reported correctly before being sent out to the team for resolution.Investigated 200 outstanding supplier onboarding forms and worked with different departments to investigate and resolve by either getting them processed or deleting any… Show more Project back fill - supported travel and expense team member - audited expense reports, identified travel policy violations and reached out to the employees to resolve the policy violations. Audited violations quarterly report to ensure all were reported correctly before being sent out to the team for resolution.Investigated 200 outstanding supplier onboarding forms and worked with different departments to investigate and resolve by either getting them processed or deleting any incorrect ones. Show less

Toronto, Ontario, Canada

Provided monitoring and oversight to an offshore team which was responsible for accounts payable and asset management functions. I was the subject matter expert for reconciliations, journal entries, record retention, asset management and centralized billing in Peoplesoft.Reviewed and approved 55 monthly bank and suspense account reconciliations. Investigated, followed up and resolved all items over 60 days.Prepared monthly journal entries for banking, suspense, asset management… Show more Provided monitoring and oversight to an offshore team which was responsible for accounts payable and asset management functions. I was the subject matter expert for reconciliations, journal entries, record retention, asset management and centralized billing in Peoplesoft.Reviewed and approved 55 monthly bank and suspense account reconciliations. Investigated, followed up and resolved all items over 60 days.Prepared monthly journal entries for banking, suspense, asset management and other accounts payable related entries.Managed 5 key controls for bank and suspense accounts which were audited by SOX, internal & external auditors. Ensured all duties were completed timely and accurately as per the desk-top procedures.Managed internal and external audit requests, providing timely responses to requests for artifacts and answering questions.,Monitored CAD and US Bank accounts on a daily basis, advised the necessary line of business of the deposit and prepared the necessary journal entries with the correct account coding.Investigated duplicate and incorrect payments made to suppliers in error. I contacted them for refunds or credit notes and resolved/recovered over $400K of money owed.Reviewed and approved approximately 40 outgoing wires payments weekly for domestic and international suppliers in multiple currencies including CAD, US, EUR, GBP & AUS funds.Monitored month end close to make sure all entries were completed on time. Helped to resolve any issues which included collaborating with information technology for any technical issues and informed management of any issues or delays.On an annual basis, reviewed approximately 40 desk-top procedures for accounts payable and asset management to ensure they were up to date and made any necessary changes due to policy or procedure changes.Completed multiple ad hoc requests and reports from suppliers and internal clients. Show less

Toronto, Ontario, Canada

Managed, motivated and trained a team of 15 staff, completed annual performance reviews and monthly check ins and mentoring as required.Reviewed and approved 55 monthly bank and suspense account reconciliations. Investigated and followed up any outstanding items over 60 days to ensure they were resolved timely.Provided great customer service to vendors and internal customers.Ensured all invoices were entered accurately, timely and were paid within deadlines in… Show more Managed, motivated and trained a team of 15 staff, completed annual performance reviews and monthly check ins and mentoring as required.Reviewed and approved 55 monthly bank and suspense account reconciliations. Investigated and followed up any outstanding items over 60 days to ensure they were resolved timely.Provided great customer service to vendors and internal customers.Ensured all invoices were entered accurately, timely and were paid within deadlines in Peoplesoft.Assisted with month-end close process including preparation of journal entries related to accounts payable activities and other ad hoc month end requests.I was the subject matter expert for the new record retention policy and procedures. This involved training the staff in Settlement Operations. On a quarterly basis, I reviewed all physical and electronic records to make sure they were labelled and stored as per company policy.Managed internal and external audit requests, providing timely responses to requests for artifacts and answered all questions.In 2016 the majority of the tasks from my team were transitioned to an offshore team in India. I updated all desk-top procedures and drafted training session material. The training was completed remotely in approximately three weeks.I travelled to India for two weeks to support the new team as they went live with the new responsibilities. Show less

Toronto, Ontario, Canada

Collaborated with accounts payable team members to document their tasks and drafted desk-top procedures for invoice processing, suspense and bank account reconciliations, supplier onboarding, processing journal entries, centralized billing, running the possible duplicate report and how to void and cancel cheques.Made recommendations on process improvements including changing the timing of the possible duplicate report to be reviewed before the payments were released to the suppliers to… Show more Collaborated with accounts payable team members to document their tasks and drafted desk-top procedures for invoice processing, suspense and bank account reconciliations, supplier onboarding, processing journal entries, centralized billing, running the possible duplicate report and how to void and cancel cheques.Made recommendations on process improvements including changing the timing of the possible duplicate report to be reviewed before the payments were released to the suppliers to try and eliminate as many duplicate payments as possible.Collaborated with the team to enhance the supplier onboarding process to mitigate an audit requirement. This involved adding additional steps to the process and created a new position in accounts payable.I took on the additional role for a few months until a new employee was hired. I was nominated for an achiever's award for taking on the additional responsibilities. Show less