AeroLeads people directory · profile

Diane Lyons Email & Phone Number

Technical Writer and Software Trainer at City of Toronto

Location: Mississauga, Ontario, Canada 4 work roles 3 schools

1 work email found @sherbourne.on LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 100%

Current company

City of Toronto

Role

Technical Writer and Software Trainer

Location

Mississauga, Ontario, Canada

Company size

14961 employees

Who is Diane Lyons? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Diane Lyons is listed as Technical Writer and Software Trainer at City of Toronto, a company with 14961 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at sherbourne.on and a matched LinkedIn profile for Diane Lyons.

Diane Lyons previously worked as Technical Writer at City Of Toronto and Work Process Policy Writer at Sherbourne Health Centre. Diane Lyons holds Bachelor Of Arts (B.A.) from York University.

Company email context

Email format at City of Toronto

This section adds company-level context without repeating Diane Lyons's masked contact details.

{first_initial}{last}@sherbourne.on

86% confidence

AeroLeads found 1 current-domain work email signal for Diane Lyons. Compare company email patterns before reaching out.

View email format View company profile Management contacts

Profile bio

About Diane Lyons

A highly motivated client-focused professional who understands the importance of having effective communication skills when producing documentation in the form of processes, training, and user guides for the end user.

Listed skills include Agile Methodologies, Training, Enterprise Software, Software Documentation, and 14 others.

Current workplace

Diane Lyons's current company

Company context helps verify the profile and gives searchers a useful next step.

City Of Toronto

Technical Writer and Software Trainer

toronto, ontario, canada

Website

toronto.ca

Employees

14961

AeroLeads page

Company profile

View company profile Email format

4 roles

Diane Lyons work experience

A career timeline built from the work history available for this profile.

Technical Writer

Current

City Of Toronto

Mobile application implementation project for Councillors and constituents.
Develop and design user manuals, recommended process guides, a style guide, and training documentation.
Consult with stakeholders to establish technical specifications and to determine subject material to be developed.

Sep 2014 - Present

Work Process Policy Writer

Sherbourne Health Centre

Software implementation project:
Designed and developed user guides and training documentation for medical staff based on software and database user requirements.
Consulted with end users to determine business needs and requirements in order to incorporate key processes in the user guides.
Attended project team meetings to discuss issues, collaborate ideas, and analyze processes.

Jul 2013 - Sep 2013

Technical Writer And Software Trainer

Nrx Global Inc.

Toronto, Canada Area

Conducted information and training sessions for partners and clients both in person and remotely using WebEx.
Created tests and exercises to reinforce the training curriculum and enrich the learning experience.
Collected, evaluated and integrated feedback from clients to improve the learning curriculum.
Tested and developed step by step instructions for application help files.
Tested and developed instructional content for training documentation.
Interviewed subject matter experts to obtain technical specifications and subject material for documentation.

Jun 2008 - Dec 2012

Professional Services Content Manager

Nrx Global Inc.

Toronto, Canada Area

Managed a team that was responsible for converting electronic content and publishing it to the content server.
Consulted and communicated with clients in order to assess their needs by gathering their business requirements and matching them to organizational objectives.
Conducted a walk-through of interface strategy with the project team and client to ensure compliance and completeness.
Managed client expectations by regularly communicating, documenting all issues and addressing the client directly.
Recorded client issues, investigated, analyzed, tested and/or collaborated with Subject Matter Experts (SMEs) to problem solve.
Determined the timeline and resources required for project completion based on the proof of concept results.

Sep 2005 - 2012

Team & coworkers

Colleagues at City of Toronto

Other employees you can reach at toronto.ca. View company contacts for 14961 employees →

BM

Brian Mcalinden Colleague at City Of Toronto Whitby, Ontario, Canada, Canada View → MR

Michael Romero Colleague at City Of Toronto Vaughan, Ontario, Canada, Canada View → RH

Rhiannon Hart Colleague at City Of Toronto Mississauga, Ontario, Canada, Canada View → ES

Eli Silverstone Colleague at City Of Toronto Canada, Canada View → HS

Hema Sandhu Colleague at City Of Toronto Greater Toronto Area, Canada, Canada View → CA

Chioma Arukwe Pmp, Smc Colleague at City Of Toronto Canada, Canada View → GC

Gino Conte Colleague at City Of Toronto Toronto, Ontario, Canada, Canada View → NS

Noricka Springer-Clarke Colleague at City Of Toronto Ajax, Ontario, Canada, Canada View → FS

Frank Shui Colleague at City Of Toronto Toronto, Ontario, Canada, Canada View → SC

Samantha Campeau Colleague at City Of Toronto Toronto, Ontario, Canada, Canada View →

3 education records

Diane Lyons education

Bachelor Of Arts (B.A.)

York University

Diploma, Applied Information Technology

Herzing College

Certification, Technical Writing

Humber College

FAQ

Frequently asked questions about Diane Lyons

Quick answers generated from the profile data available on this page.

What company does Diane Lyons work for?

Diane Lyons works for City of Toronto.

What is Diane Lyons's role at City of Toronto?

Diane Lyons is listed as Technical Writer and Software Trainer at City of Toronto.

What is Diane Lyons's email address?

AeroLeads has found 1 work email signal at @sherbourne.on for Diane Lyons at City of Toronto.

Where is Diane Lyons based?

Diane Lyons is based in Mississauga, Ontario, Canada while working with City of Toronto.

What companies has Diane Lyons worked for?

Diane Lyons has worked for City Of Toronto, Sherbourne Health Centre, and Nrx Global Inc..

Who are Diane Lyons's colleagues at City of Toronto?

Diane Lyons's colleagues at City of Toronto include Brian Mcalinden, Michael Romero, Rhiannon Hart, Eli Silverstone, and Hema Sandhu.

How can I contact Diane Lyons?

You can use AeroLeads to view verified contact signals for Diane Lyons at City of Toronto, including work email, phone, and LinkedIn data when available.

What schools did Diane Lyons attend?

Diane Lyons holds Bachelor Of Arts (B.A.) from York University.

What skills is Diane Lyons known for?

Diane Lyons is listed with skills including Agile Methodologies, Training, Enterprise Software, Software Documentation, Microsoft Word, Adobe Acrobat, Xml, and Databases.

Security Check