AeroLeads people directory · profile

Didier Bitsch Email & Phone Number

Head of Airline Global Customer Care at Amadeus
Location: Greater Nice Metropolitan Area, France, France 13 work roles 2 schools
1 work email found @amadeus.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email d****@amadeus.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Amadeus
Role
Head of Airline Global Customer Care
Location
Greater Nice Metropolitan Area, France, France
Company size
51 employees

Who is Didier Bitsch? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Didier Bitsch is listed as Head of Airline Global Customer Care at Amadeus, a company with 51 employees, based in Greater Nice Metropolitan Area, France, France. AeroLeads shows a work email signal at amadeus.com and a matched LinkedIn profile for Didier Bitsch.

Didier Bitsch previously worked as Head of Airline Global Customer Care at Amadeus It Group and Business Process Owner at Amadeus. Didier Bitsch holds Pmp, Project Management from Project Management Institute.

Company email context

Email format at Amadeus

This section adds company-level context without repeating Didier Bitsch's masked contact details.

{first_initial}{last}@amadeus.com
86% confidence

AeroLeads found 1 current-domain work email signal for Didier Bitsch. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Didier Bitsch

Experienced Customer Service leader with a demonstrated history of working in the travel Industry, Information Technology and services. Skilled in People Management, Customer Experience and Service Strategy, Contact Centers Management and ITIL processes. I'm passionate for customer service and spent most of my career in this business. It is part of my DNA and over the years, I have managed to grow from Customer Support engineer, to today, leading a large organization of more than 250 people across the globe. Customer Service is not delivering services to customer, it is not answering a phone call within 30 seconds, it is not fixing an issue in 5 minutes…customer service is a mindset. It's not an organizational mindset, it's a company mindset, each and every employee, from VP to staff.

Listed skills include Pmp, Pmi, Customer Relations, Customer Service, and 24 others.

Current workplace

Didier Bitsch's current company

Company context helps verify the profile and gives searchers a useful next step.

Amadeus
Amadeus
Head of Airline Global Customer Care
Prague
Website
imdb.com
Employees
51
AeroLeads page
Company profile
View company profile Email format
13 roles · 34 years

Didier Bitsch work experience

A career timeline built from the work history available for this profile.

Business Process Owner

Amadeus

Madrid, ES

  • Program Transformation Leader allowing me to leverage my experience in program management and strategic initiatives to drive impactful changes and improvements across our organization.In this role, I will be focusing on:
  • Developing and implementing strategic transformation initiatives
  • Collaborating with cross-functional teams to ensure seamless execution
  • Enhancing operational efficiency and optimizing processes
  • Fostering a culture of continuous improvement and innovation

Head Of Airline Global Customer Care

Amadeus

Madrid, ES

Responsible for driving the strategy and vision of the Airline Global Customer Care unit as well as shaping and managing a worldwide business support and learning organization aiming at achieving excellence and with a clear path towards improving customer satisfaction and loyalty.

Jul 2020 - Sep 2024

Head Of Central Service Delivery

Amadeus

Madrid, ES

Jan 2019 - Jul 2020

Senior Manager - Emea Global It Support Services

Amadeus

Madrid, ES

Head of EMEA Global IT Support Manager

Feb 2013 - Dec 2019

Unit Manager Help Desk

Amadeus

Madrid, ES

Head of Hotel IT, Travel Agency IT and Pricing support organization, over Bangkok, Miami and Nice.Part of Global Customer Services Organisation.

Sep 2011 - Jan 2013

Regional Customer Service Manager - Mea

Amadeus

Madrid, ES

Set up synergies or partnership and alignment across the Middle East and Africa region.Define and implement the regional IT strategyCoordinate and implement the Central IT and CS projects at a regional level and at a market level in supporting the local IT and CS ManagersOptimization of structure and costsBudget controlling and reportingCoordinate the.

Jun 2008 - Sep 2011

Project Manager

Amadeus

Madrid, ES

2005 - Jun 2008

Technology Manager

Amadeus

Madrid, ES

2003 - Jan 2005

Functional Analyst

Amadeus

Madrid, ES

Jul 2001 - Jul 2003

Product Quality Assurance

Octel

US

1998 - 2000 ~2 yrs

Technical Support

Ibm

Armonk, New York, NY, US

1992 - 1996 ~4 yrs
Team & coworkers

Colleagues at Amadeus

Other employees you can reach at imdb.com. View company contacts for 51 employees →

SS Sherri Schwebach Sherri Schwebach Colleague at AmadeusLaguna Hills, California, United States, United States View → PA Philippe Agron Philippe Agron Colleague at AmadeusGreater Nice Metropolitan Area, France, France View → MB Mark Baxter Mark Baxter Colleague at AmadeusIssaquah, Washington, United States, United States View → AF Adriana Formoso Pynn Adriana Formoso Pynn Colleague at AmadeusMiami, Florida, United States, United States View → IN Irene Nieto Sarmiento Irene Nieto Sarmiento Colleague at AmadeusMadrid, Community Of Madrid, Spain, Spain View → CR Cirilia Rose Cirilia Rose Colleague at AmadeusSeattle, Washington, United States, United States View → SP Sean P. Carapella Sean P. Carapella Colleague at AmadeusGreater Boston, United States, United States View → JE Jamie Everett Jamie Everett Colleague at AmadeusLos Angeles Metropolitan Area, United States View → TB Tara Broughton Tara Broughton Colleague at AmadeusNew York City Metropolitan Area, United States View → EF Erika Frank Erika Frank Colleague at AmadeusWheaton, Illinois, United States, United States View →
2 education records

Didier Bitsch education

Pmp, Project Management

Project Management Institute

Computer Science

Pierre And Marie Curie University
FAQ

Frequently asked questions about Didier Bitsch

Quick answers generated from the profile data available on this page.

What company does Didier Bitsch work for?

Didier Bitsch works for Amadeus.

What is Didier Bitsch's role at Amadeus?

Didier Bitsch is listed as Head of Airline Global Customer Care at Amadeus.

What is Didier Bitsch's email address?

AeroLeads has found 1 work email signal at @amadeus.com for Didier Bitsch at Amadeus.

Where is Didier Bitsch based?

Didier Bitsch is based in Greater Nice Metropolitan Area, France, France while working with Amadeus.

What companies has Didier Bitsch worked for?

Didier Bitsch has worked for Amadeus It Group, Amadeus, Lucent Technologies, Octel, and Ibm.

Who are Didier Bitsch's colleagues at Amadeus?

Didier Bitsch's colleagues at Amadeus include Sherri Schwebach, Philippe Agron, Mark Baxter, Adriana Formoso Pynn, and Irene Nieto Sarmiento.

How can I contact Didier Bitsch?

You can use AeroLeads to view verified contact signals for Didier Bitsch at Amadeus, including work email, phone, and LinkedIn data when available.

What schools did Didier Bitsch attend?

Didier Bitsch holds Pmp, Project Management from Project Management Institute.

What skills is Didier Bitsch known for?

Didier Bitsch is listed with skills including Pmp, Pmi, Customer Relations, Customer Service, Team Management, Itil, People Management, and Airlines.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.