Diego Burbano Email & Phone Number
Who is Diego Burbano? Overview
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Diego Burbano is listed as Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership at Avaya, a with 14272 employees, based in Bogota, D.c., Colombia. AeroLeads shows a matched LinkedIn profile for Diego Burbano.
Diego Burbano previously worked as Senior Project Manager at Avaya and Director of Latam Operations at Meiko Latam. Diego Burbano holds Master Of Business Administration - Mba, Business Administration / Management from Inalde Business School.
Email format at Avaya
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About Diego Burbano
I am Diego Burbano, an Electronic Engineer with an MBA and over 20 years of experience in technology management, leading strategic projects and operations in multinational companies. My career highlights include managing sales teams, solution development, PMO, operations, and maintenance, always focused on identifying market needs and designing innovative solutions that create value in highly competitive environments.I have had the privilege of implementing key projects, such as the migration of the core call center for Concentrix in Colombia and El Salvador, ensuring operational continuity and customer satisfaction, and leading the technological operation that supported elections in Colombia, achieving 100% network availability.My approach combines technical leadership, resource optimization, and a strategic vision, with a constant commitment to excellence in execution and technological innovation. I am passionate about creating solutions that transform organizations and generate impact.Areas of Expertise:✔️ Project Management (PMO)✔️ Customer Experience and IT Solutions✔️ Infrastructure and IT Services Integration✔️ Strategic Operations and Technical Leadership#ProjectManagement #PMO #ITIL #CustomerExperience #ITIntegration #InnovativeSolutions #StrategicOperations #TechnicalLeadership #MarketAnalysis #ResourceOptimization #BusinessCommunication
Diego Burbano's current company
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Diego Burbano work experience
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Director Of Latam Operations
Responsible for managing the Operations business unit, accountable for the results of technology, analytics & business intelligence, control & quality, and field operations areas in one of the most representative companies in market research sector. Accountable for managing an annually budget of 1.2 million of dollars. In charge of 50 IT professionals.
Service Manager
Responsible for managing the Services business unit, accountable for all business metrics including financial, business development, sales and operational indicators in mission critical environments including data center infrastructure and IT networks assuring business continuity. Responsible for all results of business unit products lines: project management and support as well as maintenance contracts, including warranties. Accountable for a sales budget of 7.0 million of dollars. In charge… Show more Responsible for managing the Services business unit, accountable for all business metrics including financial, business development, sales and operational indicators in mission critical environments including data center infrastructure and IT networks assuring business continuity. Responsible for all results of business unit products lines: project management and support as well as maintenance contracts, including warranties. Accountable for a sales budget of 7.0 million of dollars. In charge of 125 technical service engineers. Show less
Telecoms Service Manager
Responsible for the direction of the Telecommunications business unit in six countries including business development, sales and project implementation for telecommunication environments. Responsible for the results of the business unit areas: Project Implementation and Radio Frequency. Accountable for a sales budget of 4.5 million dollars. In charge of 210 technical service engineers in 6 countries.
Contract Manager
Manage assigned projects and IT operations with accountability for results in profitability and customer satisfaction, through the definition of technical and commercial conditions, including risk management, contracts, schedule, and resources optimization. Accountable for controlling and invoicing a budget of 4.3 million dollars.
Project Manager
Coordinate and monitor the implementation of projects and operations in the area, with the objective of maximizing the result thereof, ensuring compliance with all contractual milestones.
Regional Portfolio Manager
Responsible for planning, definition, selection, track and monitoring of Solution and Services Portfolio defined for Andean Region, in order to assure the generation of profitable business opportunities which generate value for the company.
Business Developer Manager
Engaged in the search, appraisal, sale and development of new business options based on technological innovation, integration and outsourcing of professional services, responsible for the management of projects built throughout its life cycle
Colleagues at Avaya
Other employees you can reach at avaya.com. View company contacts for 14272 employees →
Joseph Manley
Colleague at AvayaNew York City Metropolitan Area, United States
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Pat Campbell
Colleague at AvayaMcleansville, North Carolina, United States
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Amit Pansuria
Colleague at AvayaPune, Maharashtra, India
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Wayne Nickless
Colleague at AvayaLittleton, Colorado, United States
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Alexey Timashkov
Colleague at AvayaRussia, Russian Federation
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Roy Davis
Colleague at AvayaDundas, Ontario, Canada
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Steven Strange
Colleague at AvayaBelfast Metropolitan Area, United Kingdom
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Anna Gonzalez
Colleague at AvayaOrlando, Florida, United States
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Lisa Pascal
Colleague at AvayaMonroe, New Jersey, United States
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Chris Khoshaba
Colleague at AvayaSan Francisco Bay Area, United States
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Diego Burbano education
Master Of Business Administration - Mba, Business Administration / Management
Technology Management, Business Administration Of Technologies., Postgraduate Studies
Electronic Engineer, Electronic Technology Sciences, Bachelor Degree
Frequently asked questions about Diego Burbano
Quick answers generated from the profile data available on this page.
What company does Diego Burbano work for?
Diego Burbano works for Avaya.
What is Diego Burbano's role at Avaya?
Diego Burbano is listed as Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership at Avaya.
Where is Diego Burbano based?
Diego Burbano is based in Bogota, D.c., Colombia while working with Avaya.
What companies has Diego Burbano worked for?
Diego Burbano has worked for Avaya, Meiko Latam, Vertiv Co, Osc Telecoms & Security Solutions, and Atos.
Who are Diego Burbano's colleagues at Avaya?
Diego Burbano's colleagues at Avaya include Joseph Manley, Pat Campbell, Amit Pansuria, Wayne Nickless, and Alexey Timashkov.
How can I contact Diego Burbano?
You can use AeroLeads to view verified contact signals for Diego Burbano at Avaya, including work email, phone, and LinkedIn data when available.
What schools did Diego Burbano attend?
Diego Burbano holds Master Of Business Administration - Mba, Business Administration / Management from Inalde Business School.
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