Senior Project Manager
Current
Mar 2022 - Present
AeroLeads people directory · profile
Diego Burbano Email & Phone Number
Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership
at
Avaya
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership
Location
Bogota, D.C., Colombia
Company size
Who is Diego Burbano? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Diego Burbano is listed as Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership at Avaya, a company with 14272 employees, based in Bogota, D.C., Colombia. AeroLeads shows a matched LinkedIn profile for Diego Burbano.
Diego Burbano previously worked as Senior Project Manager at Avaya and Director of Latam Operations at Meiko Latam. Diego Burbano holds Master Of Business Administration - Mba, Business Administration / Management from Inalde Business School.
Company email context
Email format at Avaya
This section adds company-level context without repeating Diego Burbano's masked contact details.
Avaya
Review company-level records connected to Diego Burbano before choosing the right outreach path.
Profile bio
About Diego Burbano
I am Diego Burbano, an Electronic Engineer with an MBA and over 20 years of experience in technology management, leading strategic projects and operations in multinational companies. My career highlights include managing sales teams, solution development, PMO, operations, and maintenance, always focused on identifying market needs and designing innovative solutions that create value in highly competitive environments.I have had the privilege of implementing key projects, such as the migration of the core call center for Concentrix in Colombia and El Salvador, ensuring operational continuity and customer satisfaction, and leading the technological operation that supported elections in Colombia, achieving 100% network availability.My approach combines technical leadership, resource optimization, and a strategic vision, with a constant commitment to excellence in execution and technological innovation. I am passionate about creating solutions that transform organizations and generate impact.Areas of Expertise:✔️ Project Management (PMO)✔️ Customer Experience and IT Solutions✔️ Infrastructure and IT Services Integration✔️ Strategic Operations and Technical Leadership#ProjectManagement #PMO #ITIL #CustomerExperience #ITIntegration #InnovativeSolutions #StrategicOperations #TechnicalLeadership #MarketAnalysis #ResourceOptimization #BusinessCommunication
Current workplace
Diego Burbano's current company
Company context helps verify the profile and gives searchers a useful next step.
Avaya
8 roles
Diego Burbano work experience
A career timeline built from the work history available for this profile.
Director Of Latam Operations
Responsible for managing the Operations business unit, accountable for the results of technology, analytics & business intelligence, control & quality, and field operations areas in one of the most representative companies in market research sector. Accountable for managing an annually budget of 1.2 million of dollars. In charge of 50 IT professionals.
Jan 2020 - Jul 2021
Service Manager
Responsible for managing the Services business unit, accountable for all business metrics including financial, business development, sales and operational indicators in mission critical environments including data center infrastructure and IT networks assuring business continuity. Responsible for all results of business unit products lines: project.
Jul 2014 - May 2019
Telecoms Service Manager
Responsible for the direction of the Telecommunications business unit in six countries including business development, sales and project implementation for telecommunication environments. Responsible for the results of the business unit areas: Project Implementation and Radio Frequency. Accountable for a sales budget of 4.5 million dollars. In charge of.
Aug 2013 - Jul 2014
Contract Manager
Manage assigned projects and IT operations with accountability for results in profitability and customer satisfaction, through the definition of technical and commercial conditions, including risk management, contracts, schedule, and resources optimization. Accountable for controlling and invoicing a budget of 4.3 million dollars.
Nov 2010 - Jul 2013
Project Manager
Coordinate and monitor the implementation of projects and operations in the area, with the objective of maximizing the result thereof, ensuring compliance with all contractual milestones.
Apr 2008 - Oct 2010
Regional Portfolio Manager
Responsible for planning, definition, selection, track and monitoring of Solution and Services Portfolio defined for Andean Region, in order to assure the generation of profitable business opportunities which generate value for the company.
Oct 2006 - Mar 2008
Business Developer Manager
Engaged in the search, appraisal, sale and development of new business options based on technological innovation, integration and outsourcing of professional services, responsible for the management of projects built throughout its life cycle
Jan 2002 - Sep 2006
Team & coworkers
Colleagues at Avaya
Other employees you can reach at avaya.com. View company contacts for 14272 employees →
AS
Alexander Simatov
Colleague at Avaya
Galway, County Galway, Ireland, Ireland
View →
TM
Thomas Midden
Colleague at Avaya
Jefferson County, Missouri, United States, United States
View →
PP
Pier Paolo
Colleague at Avaya
Italy, Italy
View →
AK
Ashish Kumbhare
Colleague at Avaya
Pune, Maharashtra, India, India
View →
SD
Scott Day
Colleague at Avaya
United States, United States
View →
JM
Joseph Miller
Colleague at Avaya
Hanover, Maryland, United States, United States
View →
BJ
Bradley Johnson
Colleague at Avaya
New York, New York, United States, United States
View →
SS
Sthitapragyan Saswat Sahoo
Colleague at Avaya
Dallas, Texas, United States, United States
View →
MW
Mark Woolley
Colleague at Avaya
Broomfield, Colorado, United States, United States
View →
SM
Sadiya Memon
Colleague at Avaya
Pune, Maharashtra, India, India
View →
Alexander Simatov
Colleague at Avaya
Galway, County Galway, Ireland, Ireland
View →
TM
Thomas Midden
Colleague at Avaya
Jefferson County, Missouri, United States, United States
View →
PP
Pier Paolo
Colleague at Avaya
Italy, Italy
View →
AK
Ashish Kumbhare
Colleague at Avaya
Pune, Maharashtra, India, India
View →
SD
Scott Day
Colleague at Avaya
United States, United States
View →
JM
Joseph Miller
Colleague at Avaya
Hanover, Maryland, United States, United States
View →
BJ
Bradley Johnson
Colleague at Avaya
New York, New York, United States, United States
View →
SS
Sthitapragyan Saswat Sahoo
Colleague at Avaya
Dallas, Texas, United States, United States
View →
MW
Mark Woolley
Colleague at Avaya
Broomfield, Colorado, United States, United States
View →
SM
Sadiya Memon
Colleague at Avaya
Pune, Maharashtra, India, India
View →
3 education records
Diego Burbano education
Master Of Business Administration - Mba, Business Administration / Management
Technology Management, Business Administration Of Technologies., Postgraduate Studies
Electronic Engineer, Electronic Technology Sciences, Bachelor Degree
FAQ
Frequently asked questions about Diego Burbano
Quick answers generated from the profile data available on this page.
What company does Diego Burbano work for?
Diego Burbano works for Avaya.
What is Diego Burbano's role at Avaya?
Diego Burbano is listed as Project Management | PMO | ITIL | Market Analysis | Customer Experience | IT Integration | Service Manager | Operations Manager| Strategic Operations | Resource Optimization | Technical Leadership at Avaya.
Where is Diego Burbano based?
Diego Burbano is based in Bogota, D.C., Colombia while working with Avaya.
What companies has Diego Burbano worked for?
Diego Burbano has worked for Avaya, Meiko Latam, Vertiv Co, Osc Telecoms & Security Solutions, and Atos.
Who are Diego Burbano's colleagues at Avaya?
Diego Burbano's colleagues at Avaya include Alexander Simatov, Thomas Midden, Pier Paolo, Ashish Kumbhare, and Scott Day.
How can I contact Diego Burbano?
You can use AeroLeads to view verified contact signals for Diego Burbano at Avaya, including work email, phone, and LinkedIn data when available.
What schools did Diego Burbano attend?
Diego Burbano holds Master Of Business Administration - Mba, Business Administration / Management from Inalde Business School.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Diego Burbano you were looking for.
View similar profiles
