Michael Dieterle Email and Phone Number
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Enthusiastic leader who successfully motivates organizations to use knowledge sharing, collaboration and communication for efficient internal processes as well as a consistently excellent customer experience* 14 years of software industry experience, 9 years in pharmaceuticals, 2 years in branding* Program manager of complex systems from planning to deployment* Bilingual facilitator of multi-cultural and cross-functional teamsSpecialties: Knowledge Management Strategy and ExecutionPortals, Online Collaboration and CommunitiesSoftware Development Life Cycle (SDLC)Agile/Scrum Development MethodologiesCustomer Success and Support ServicesCustomer Relationship ManagementProgram and Project ManagementBusiness Intelligence and AnalyticsContent Management and SearchSocial Media and NetworkingVendor Evaluation and SelectionTraining Development
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Release Train EngineerAstm International Jul 2022 - Present -
Senior Scrum MasterAstm International Apr 2020 - PresentGreater PhiladelphiaLeading two agile teams as part of a larger SAFe Release Train. -
Nonprofit Volunteer | Event Coordinator | CoachPhiladelphia Area Great Careers Group Nov 2019 - PresentGreater Philadelphia -
Principal ConsultantCgi Dec 2017 - Sep 2019Greater Philadelphia AreaManaged global IT projects in the pharmaceutical industry. Led agile system implementations as certified SAFe scrum master. -
PrincipalBusiness Consultant Dec 2015 - Oct 2017Greater Philadelphia Area
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Director, Knowledge And EnablementRes Software Jun 2014 - Nov 2015Radnor, PaHelped the company share critical knowledge globally by implementing a customer and partner community and the company's first online learning system to ensure consistent onboarding of new hires. -
Global Knowledge ManagerSiegel+Gale Oct 2011 - May 2014Greater New York City AreaResponsible for implementing Siegel+Gale's KM strategy with the objectives of fostering a knowledge sharing culture and achieving operational excellence across departments and offices -
Vp Of Customer ExperienceArcplan Nov 2010 - Oct 2011• Leading global Customer Experience, Knowledge Management and Social Media programs• Responsible for global product coordination• Responsible for customer support organization• Responsible for IT infrastructure and systems -
Vp Of Knowledge ManagementArcplan, Inc. Jul 2003 - Oct 2010Greater Philadelphia Area -
Director Of Professional ServicesArcplan, Inc. Nov 2001 - Jun 2003Greater Philadelphia Area -
Previous PositionsArcplan Aug 1999 - Oct 2001Europe And United StatesSenior Consultant, Presales Engineer and Product InstructorAcquired various levels of knowledge in the following technologies: IBM Cognos TM1, IBM DB2, Microsoft SQL Server and Analysis Server, MicroStrategy, Oracle Hyperion Essbase, Enterprise, HFM and RDBMS, SAP R/3 and BW -
Marketing Planning And ForecastingAstrazeneca Mar 1998 - Jul 1999Germany And UkSupported and trained product management in monthly forecasting process -
Sales RepresentativeAstrazeneca Apr 1997 - Feb 1998Plankstadt, Germany
Michael Dieterle Skills
Michael Dieterle Education Details
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University Of Cooperative Education Mannheim, GermanyBachelor
Frequently Asked Questions about Michael Dieterle
What company does Michael Dieterle work for?
Michael Dieterle works for Astm International
What is Michael Dieterle's role at the current company?
Michael Dieterle's current role is Knowledge Manager | Certified Advanced Scrum Master (SASM) and Release Train Engineer (RTE).
What is Michael Dieterle's email address?
Michael Dieterle's email address is mv****@****ail.com
What is Michael Dieterle's direct phone number?
Michael Dieterle's direct phone number is +161024*****
What schools did Michael Dieterle attend?
Michael Dieterle attended University Of Cooperative Education Mannheim, Germany.
What are some of Michael Dieterle's interests?
Michael Dieterle has interest in Education.
What skills is Michael Dieterle known for?
Michael Dieterle has skills like Crm, Program Management, Customer Support, Portals, Web Application Design, Employee Training, Knowledge Management, Business Intelligence, Enterprise Software, Analytics, Saas, Dashboard.
Who are Michael Dieterle's colleagues?
Michael Dieterle's colleagues are Devin Jameison, Frank Farber, Lesley West, Julia Paskus, Chip Evans, Maria Jiverage, Arturo Alvarez Pérez.
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