Dillon Lim Email & Phone Number

Singapore

- Assist with the logistical preparation and execution of incoming and outgoing visits, including Heads of State/Heads of Government visits.- Assist to organize assigned State/Official functions and ceremonies and any other duties as assigned by Chief of Protocol/Supervisor.- Used analytical and problem-solving skills to develop effective solutions for challenging situations.- Prepare and submit to the Team Leader and Operations Branch an Expense Tracking Sheet (ETS) and Post-Visit Report (PVR) for each visit under Protocol's budget.- Passionate about learning and committed to continual improvement. Developed and maintained courteous and effective working relationships.- Serve as Duty Protocol Officer based on a roster as well as at foreign National Day Receptions.- Cultivated interpersonal skills by building positive relationships with others.- Prepare the printing and distribution of invitation cards, menu cards, seating plan and other collaterals.- Organized and detail-oriented with a strong work ethic. Gained extensive knowledge in data entry, analysis and reporting.

Singapore

- Provided project progress updates and proposed solutions to issues.- Developed effective improvement plans in alignment with goals and specifications.- Training Sales Partner on company system, products and ensuring compliance to marketing guidelines- Maintained ongoing communications with Sales Partners, ensuring the quality of sales, dealing with issues as they arose.- Consolidating and crafting of Standard Operating Procedures (SOPs) and Work Instructions.- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity- Assisted in the design process for promotional materials which contributed to raising brand awareness among target audiences.- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.- Supported with creating project marketing materials to promote services.- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.

Singapore

- Ensured compliance with company policies and industry regulations through diligent record keeping and reporting practices.- Managed phone and email correspondence and handled incoming and outgoing mail- Assisted coworkers and staff members with special tasks on a daily basis- Managed filing system, data entries and other clerical tasks- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate customer's requests.- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.- Played a pivotal part in the transition of company systems to SAP, contributing to a seamless migration process and ensuring minimal disruption to operations.- Collaborated with cross-functional teams and within the team to analyze departmental requirements and tailor SAP modules to meet specific needs, leading to enhanced efficiency and productivity within the department.

Singapore & Thailand

- Deployed in SAF Overseas Training Centre (Thailand) between 2016-2017 to facilitate planning and coordination of training resources in Thailand for SAF troops.- Collaborated with other branches of service during joint training exercises, fostering teamwork and shared knowledge across military organizations.- Led platoons during infantry dismounted battle drills and situational training exercises- Organized and oversaw training, administration and security activities for Infantry Units.- Mentored enlisted soldiers transitioning into officer roles, preparing them for increased responsibilities and leadership challenges.- Trained soldiers on military structure, etiquette and environmental survival tactics.- Evaluated individual soldier performance, providing constructive feedback for professional growth and career advancement.- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.