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Diogo Azevedo Email & Phone Number
Head of Partnerships
at
GoContact
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Head of Partnerships
Location
Lisbon, Lisbon, Portugal
Company size
Who is Diogo Azevedo? Overview
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Quick answer
Diogo Azevedo is listed as Head of Partnerships at GoContact, a company with 132 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Diogo Azevedo.
Diogo Azevedo previously worked as Partners Business Development Manager at Gocontact and Business Development Specialist at Gocontact. Diogo Azevedo holds Operational Manager, High Performance Management from Conquist.
Company email context
Email format at GoContact
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GoContact
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Profile bio
About Diogo Azevedo
I am a self-taught professional with thirst for knowledge and willing to overcome myself in every challenge. The achieved experience in management positions on the high performance work environments that international companies demands has made me a adaptable leader, whether meeting company goals or adapting to different cultures and work dynamics. I love working with people and I am happy to share my knowledge and experience with everyone always promoting a culture of excellence on the teams around me.
Listed skills include Call Center Development, Operations Management, Centrais De Atendimento, Microsoft Office, and 18 others.
Current workplace
Diogo Azevedo's current company
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Gocontact
10 roles
Diogo Azevedo work experience
A career timeline built from the work history available for this profile.
Partners Business Development Manager
CurrentPartner and Customer management aiming their happiness and loyalty;Presentation of GoContact solutions with demo sessions;Develop and manage partner’s network;Identify new functionalities to be developed within the scope of Contact Center Solutions;Development of the partner channel in Portugal;
Jul 2024 - Present
Business Development Specialist
Gestão de clientes Corporate visando a sua satisfação e fidelizaçãoLevantamento de requisitos para elaboração de propostas ComerciaisDefinição e desenvolvimento de estratégias de Marketing para alcançar objetivosColaboração no desenvolvimento e otimização da estratégia ComercialAcompanhamento das equipas Operacionais nos arranques de projetoIdentificação.
Feb 2021 - Jan 2023
Rollout Manager
Responsible for establishing the global transition framework, incl. transition concept / plan, user acceptance test, reporting, prioritizationEnsure service readiness as agreed with Service OwnerEstablish rollout / migration databaseSupports the Regional Transition Leads with rollout initiation, preparation, execution and completion according to global.
Jul 2020 - Feb 2021
Business Developer
Corporate customer management aiming at their satisfaction and loyaltyRequirements identification for commercial proposalsDefinition and development of Marketing strategies to achieve objectivesCollaboration in the development and optimisation of the Commercial strategyFollow up and support of operational teams in project start-upsIdentification of new.
Jan 2020 - Mar 2020
Cx Project Architect, Innovation Leader
Budgeting for 2M€+ account for Coca-Cola IberiaManagement of 25+ multidisciplinary team members50+ Social Media Coca-Cola brand accounts15+ Social Media Coca-Cola corporate accountsTeam Schedulling, training & evaluationQuality & Delivery controlCRM optimization & developmentMonitoring & action plan execution of customer experience's KPIs
May 2017 - Jul 2019
Operational Manager
Management of 30+ multidisciplinary team membersTraining of Spanish/Portuguese sales teamTeam Schedulling, training & evaluationQuality & Delivery controlCRM optimization & developmentMonitoring & action plan execution for 10+Customer experience's KPIs
Oct 2015 - May 2017
Account Manager
Budgeting for 1.8M€+ account for TAAG, Angola AirlinesTAAG's Frequent flyer program development and managementManagement of 100+ team members Team Schedulling, training & evaluationQuality & Delivery controlCRM optimization & developmentMonitoring & action plan execution for 10+Customer experience's KPIs
Feb 2013 - Jul 2015
Frequent Flyer Program Management Team
Bookings Queue managementDirect support to TAP Offices, Contact Center, Airports and StoresManagement of TAP’s frequent flyer Program Database Online reservations monitoringGold and Silver members direct supportTest analyst for AMADEUS – GDS for TAP Portugal – in order to develop new productsHead manager of migration project for CRM platform – Crane 4C
Nov 2010 - Nov 2012
Operational Manager
KPI analysis to develop and optimize resourcesMonitoring, scheduling, coaching and trainingContact Centre Supervision –Approx. 150 employees, 5 languages (English, French, German,Spanish and Portuguese)Team Schedulling, training & evaluationQuality & Delivery controlMonitoring & action plan execution for CX Experience KPIs
Dec 2006 - Nov 2010
Team & coworkers
Colleagues at GoContact
Other employees you can reach at gocontact.pt. View company contacts for 132 employees →
MF
Márcio Fonseca
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
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HR
Hugo Ravara
Colleague at GocontactLisbon Metropolitan Area, Portugal
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DW
Daniel Weaver
Colleague at GocontactEugene, Oregon, United States, United States
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AS
Ana Sanches
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
View →
FN
Fatima Nunes
Colleague at GocontactSintra, Lisbon, Portugal, Portugal
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RB
Robert Banning
Colleague at GocontactPhiladelphia, Pennsylvania, United States, United States
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DR
David Rodrigues Tavares
Colleague at GocontactFigueira Da Foz, Coimbra, Portugal, Portugal
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UI
Usman Isa
Colleague at GocontactNigeria, Nigeria
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JM
João Marques
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
View →
JF
João Felismino
Colleague at GocontactLisbon Metropolitan Area, Portugal
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Márcio Fonseca
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
View →
HR
Hugo Ravara
Colleague at GocontactLisbon Metropolitan Area, Portugal
View →
DW
Daniel Weaver
Colleague at GocontactEugene, Oregon, United States, United States
View →
AS
Ana Sanches
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
View →
FN
Fatima Nunes
Colleague at GocontactSintra, Lisbon, Portugal, Portugal
View →
RB
Robert Banning
Colleague at GocontactPhiladelphia, Pennsylvania, United States, United States
View →
DR
David Rodrigues Tavares
Colleague at GocontactFigueira Da Foz, Coimbra, Portugal, Portugal
View →
UI
Usman Isa
Colleague at GocontactNigeria, Nigeria
View →
JM
João Marques
Colleague at GocontactLisboa, Lisbon, Portugal, Portugal
View →
JF
João Felismino
Colleague at GocontactLisbon Metropolitan Area, Portugal
View →
2 education records
Diogo Azevedo education
Operational Manager, High Performance Management
Conquist
Técnico De Informática Nível 3, Informática
Esal
FAQ
Frequently asked questions about Diogo Azevedo
Quick answers generated from the profile data available on this page.
What company does Diogo Azevedo work for?
Diogo Azevedo works for GoContact.
What is Diogo Azevedo's role at GoContact?
Diogo Azevedo is listed as Head of Partnerships at GoContact.
Where is Diogo Azevedo based?
Diogo Azevedo is based in Lisbon, Lisbon, Portugal while working with GoContact.
What companies has Diogo Azevedo worked for?
Diogo Azevedo has worked for Gocontact, Bold By Devoteam, Findasense, Domestic & General, and Ucall Angola.
Who are Diogo Azevedo's colleagues at GoContact?
Diogo Azevedo's colleagues at GoContact include Márcio Fonseca, Hugo Ravara, Daniel Weaver, Ana Sanches, and Fatima Nunes.
How can I contact Diogo Azevedo?
You can use AeroLeads to view verified contact signals for Diogo Azevedo at GoContact, including work email, phone, and LinkedIn data when available.
What schools did Diogo Azevedo attend?
Diogo Azevedo holds Operational Manager, High Performance Management from Conquist.
What skills is Diogo Azevedo known for?
Diogo Azevedo is listed with skills including Call Center Development, Operations Management, Centrais De Atendimento, Microsoft Office, Amadeus, Atendimento Ao Cliente, Prezi, and Airline Reservations.
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