Dinesh Kumar Email & Phone Number

###ATM & UPI reconciliation, Settlement, Disputes, chargeback/ Bank account Sundry /Suspension adjustment..etc.##Risk Management & Reconciliation##Professional Summary:A dynamic professional with 9 Years + 3 Months of experience in ATM & UPI reconciliation and Operations Management.Responsible.Get in touch with IT Team and Switch team for obtaining necessary details and switch transaction report of unauthorised cases and provide the data to Concern Team on demand.We look the Cyber-crime complaints in National Cyber Crime Portal organized by the Govt.of India where we receive multiples Complaints from Bank/Merchant related to unauthorised transactions and provide the required details to concerned also take-up the cases which receive from Law Enforcement agencies via mail and provide them required details on priority.Regulatory Reporting of CPFIR (Central Payment Fraud Information Registry) to RBI.Hands on experience in NPCI generated e-FRM and SAS Tool to observe the flow of transaction alerts and get in touch with customer for verify or recognize the genuine and fraudulent unauthorised transactions.Experience in card hot-listing, CIF File refreshing, and file-processing tool like DCMS.Daily file processing, ADMIN-TLF,SWITCH,etc.Providing Support of OBC branches for ATM Charge back like ONUS, ISSUER and Acquiring Chargeback/Complaints.Reconciliation of IMPS Transaction on daily basis – NPCI Settlement File and CBS FILE.Reconciliation of UPI Transaction on daily basis –