Dinesh Ramesh Email & Phone Number

• Expertise: Practised in leading a team of diversely skilled professionals across key functional areas in the IT space viz. Sales, business development, strategy, IT infrastructure management, budgeting, service delivery, service management, incident management, data centre operations, and SLA adherence.• Exposure: Expertise in translating business requirements into technical solution architecture and developing & delivering IT infrastructure tactical and strategic, enterprise wide solutions based on business requirements• Proficiency: Adept at interacting with clients, suggesting & devising viable solutions, cultivating relations with them for securing repeat business and ensuring quality of service delivery to the clients. • Capability: Competent in interfacing with management across all levels, adhering to SLA’s, setting outstanding customer service expectations as well as building customer relationship.• Highlight: Effectuating pre-planned sales strategies for accomplishment of performance milestones• Leadership: Innovative leader with excellent communication, presentation and interpersonal skills, capable of resolving multiple and complex issues and motivating staff to peak performance~ PMP Trained~ ITIL Foundation trained~ Cisco Certified Internetwork Expert Routing & Switching Security

Listed skills include Mpls, Tcp/Ip, Network Design, Qos, and 46 others.