David Dinh Email and Phone Number
David Dinh work email
- Valid
David Dinh personal email
With a strong foundation in project management and systems administration, my goal is to secure a challenging and dynamic junior role that allows me to contribute my skills, enthusiasm, and fresh perspective to untie complex issues and drive successful project outcomes. I am a well-rounded professional who is confident in delivering exceptional results and achieve the best possible outcomes. With over a decade of experience in diverse customer service roles, I am eager to transition into the IT industry. My passion lies in transforming project visions and objectives into tangible results that align with client expectations. I thrive on helping teams deliver successful outcomes and drive satisfaction.My past success includes:- Gold medalist for providing highest service level score (Komatsu Australia)- Employee of the month (The Star Casino)- WOW Superstar (Woolworths Online employee of the month)I recently earned my Bachelor of Science in IT, specializing in Business Information Systems Management with a sub-major in Employment Relations, achieving a WAM of 76.29. I am now actively seeking opportunities in project management and would welcome the chance to connect and discuss how I can contribute to your team.
Komatsu Australia
View- Website:
- komatsu.com.au
- Employees:
- 2255
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Customer Support AdministratorKomatsu Australia Aug 2023 - PresentFairfield, New South Wales, Australia- Maintain a high level of accuracy in part interpretation & order processing- Demonstrate an effective use in parts ordering & supply chain activities- Establish and maintain effective channels of communication with all stakeholders.- Cross-training in tasks outside regular duties to cover duties when team members are absent or on leave- Ensure strict KPI’s are met.- Assist with machine servicing inquiries and provide feedback to customers on parts orders, back-orders & delivery dates
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Sales & AdministrationFactory Plus Apr 2023 - Sep 2023Lidcombe, New South Wales, Australia- Sales and administrative duties of second-hand home appliances and consumer electronics- Providing excellent customer service and support to ensure client satisfaction and promote loyalty- Manage, handle, and respond to administrative tasks (emails, paperwork, and telecommunications) - Using POS software to manage customer sales and inquiries
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Final Year StudentUniversity Of Technology Sydney Feb 2019 - Oct 2022Sydney, New South Wales, Australia -
U@Uni Faculty MentorUniversity Of Technology Sydney Jul 2022 - Sep 2022Sydney, New South Wales, Australia• Facilitate training and mentor activities for 64+ high school students transferring into University • Motivate and provide guidance for students being an inspirational role model• Analyse and resolve difficult tasks alongside students rather than giving direct answers• Collaborate and encourage students through leading by example• Developing mutual trust and respect between students and colleagues• Sharing personal university experiences to a large audience and addressing to all questions (public speaking)
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Roster ManagerBridges Alliance Jan 2020 - Dec 2020Campbelltown, New South Wales, Australia• Construct and maintain weekly schedules between employees and clients• Responding to emails and telecommunication between colleagues, team leaders and service coordinators• Hiring of support workers through the Mable website as recruitment (human resources management)• Draft and publish roster on Deputy Program (adding new employees, updating staff and client details, etc.) -
Customer Contact RepresentativeWoolworths Online Nov 2019 - Mar 2020Sydney, New South Wales, Australia• Identify and assist customer needs while effectively delivering high levels of customer service • Maintain strict KPI’s which include adherence, first call resolution, customer satisfaction & quality assurance• Perform tasks through multiple communication channels at the same time (voice, email and web-chat) • Work within strict timeframes and assist with overtime when requested (busy periods)
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Staffing & No-Vote OperatorNsw Electoral Commission Jan 2019 - Oct 2019Sydney, New South Wales, Australia• Daily phone calls, responding to emails, sorting mail, responding web-tickets and scanning documents • Plan and communicate with key stakeholders including Election Managers and Supporting Officers• Help applicants with their expression of interest to work for the NSW State Election 2019• Assist and provide support to those who received “Apparent Failure to Vote” fines• Administration duties with the internal and external software systems -
CourierStar Track Express Aug 2018 - Dec 2018Sydney, New South Wales, Australia• Strong decision making and problem-solving skills to work efficiently within short timeframes• Deliver large number of items to residential, schools, hospitals and private businesses• Being well-organised and structuring order of deliveries to reduce overall downtime• Driving a van to deliver orders and uphold strong geographical awareness • Face to face customer service and occasional telecommunication -
Pick PackerCs Logistics Feb 2018 - Aug 2018Sydney, New South Wales, Australia• Operate scissor lift to pick and pack items from order lists• Work together in teams to speed up order status• Scan and process goods ready to be shipped• Use Oracle database to locate items -
Gaming Supervisor / DealerThe Star Dec 2011 - Jan 2018Pyrmont• Build rapport, effective coaching and provide feedback between team members• Deliver thrilling and memorable guest experiences• Identify and rectify errors among gaming tables• Being responsible for up to sixteen tables within each pit • Work between both VIP and main gaming floor• Manage player statistics upon arrival and departure • Lead by example and demonstrate core values (bring it, own it, live it, deliver it)• Use TeamTrack software to conduct quarterly performance appraisals and evaluations for team members• Use GameConnect device for chip counts and table inventory estimates (table win/loss reports) -
StoremanBing Lee Electrics Aug 2011 - Dec 2011Burwood• Maintaining business stock and large quantities of items• Telecommunication with customers, suppliers and service centers• Monitoring stock level and providing assistance for salespeople• Receiving and sending deliveries• Conducting transfers of items between stores• Booking in and inspection of stock• Heavy lifting and use of trolley when necessary • Working together as a team• Develop and update industry knowledge• Provide quality customer service
David Dinh Skills
David Dinh Education Details
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Distinction Average
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Human Resource Management And Industrial Relations -
Network Security
Frequently Asked Questions about David Dinh
What company does David Dinh work for?
David Dinh works for Komatsu Australia
What is David Dinh's role at the current company?
David Dinh's current role is IT Graduate.
What is David Dinh's email address?
David Dinh's email address is da****@****.com.au
What schools did David Dinh attend?
David Dinh attended University Of Technology Sydney, University Of Western Sydney, Australian Careers Business College.
What skills is David Dinh known for?
David Dinh has skills like Baccarat, Casino, Gaming Industry, Gaming, Online Gaming, Hospitality, Customer Service, Vip, Blackjack, Entertainment, Casino Gaming, Strategic Thinking.
Who are David Dinh's colleagues?
David Dinh's colleagues are Jamie Rayner, Raymond Ballard, Gay Mcclure, 池纯雅, Waffle Vanilla, Paul Killury, Patson Banda.
Not the David Dinh you were looking for?
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David Dinh
Highly Motivated And Organised Civil Engineering Graduate With Majoring In Construction Management, Seeking A Challenging Position In Civil Engineer. Highly Skilled At Design, Drafting, Documentation.Findon, Sa -
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