David Dinh Email & Phone Number

Fairfield, New South Wales, Australia

- Maintain a high level of accuracy in part interpretation & order processing- Demonstrate an effective use in parts ordering & supply chain activities- Establish and maintain effective channels of communication with all stakeholders.- Cross-training in tasks outside regular duties to cover duties when team members are absent or on leave- Ensure strict KPI’s are met.- Assist with machine servicing inquiries and provide feedback to customers on parts orders, back-orders & delivery dates

Lidcombe, New South Wales, Australia

- Sales and administrative duties of second-hand home appliances and consumer electronics- Providing excellent customer service and support to ensure client satisfaction and promote loyalty- Manage, handle, and respond to administrative tasks (emails, paperwork, and telecommunications) - Using POS software to manage customer sales and inquiries

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Facilitate training and mentor activities for 64+ high school students transferring into University • Motivate and provide guidance for students being an inspirational role model• Analyse and resolve difficult tasks alongside students rather than giving direct answers• Collaborate and encourage students through leading by example• Developing mutual trust and respect between students and colleagues• Sharing personal university experiences to a large audience and addressing to all questions (public speaking)

Campbelltown, New South Wales, Australia

• Construct and maintain weekly schedules between employees and clients• Responding to emails and telecommunication between colleagues, team leaders and service coordinators• Hiring of support workers through the Mable website as recruitment (human resources management)• Draft and publish roster on Deputy Program (adding new employees, updating staff and client details, etc.)

Sydney, New South Wales, Australia

• Identify and assist customer needs while effectively delivering high levels of customer service • Maintain strict KPI’s which include adherence, first call resolution, customer satisfaction & quality assurance• Perform tasks through multiple communication channels at the same time (voice, email and web-chat) • Work within strict timeframes and assist with overtime when requested (busy periods)

Sydney, New South Wales, Australia

• Daily phone calls, responding to emails, sorting mail, responding web-tickets and scanning documents • Plan and communicate with key stakeholders including Election Managers and Supporting Officers• Help applicants with their expression of interest to work for the NSW State Election 2019• Assist and provide support to those who received “Apparent Failure to Vote” fines• Administration duties with the internal and external software systems

Sydney, New South Wales, Australia

• Strong decision making and problem-solving skills to work efficiently within short timeframes• Deliver large number of items to residential, schools, hospitals and private businesses• Being well-organised and structuring order of deliveries to reduce overall downtime• Driving a van to deliver orders and uphold strong geographical awareness • Face to face customer service and occasional telecommunication

Sydney, New South Wales, Australia

• Operate scissor lift to pick and pack items from order lists• Work together in teams to speed up order status• Scan and process goods ready to be shipped• Use Oracle database to locate items

Pyrmont

• Build rapport, effective coaching and provide feedback between team members• Deliver thrilling and memorable guest experiences• Identify and rectify errors among gaming tables• Being responsible for up to sixteen tables within each pit • Work between both VIP and main gaming floor• Manage player statistics upon arrival and departure • Lead by example and demonstrate core values (bring it, own it, live it, deliver it)• Use TeamTrack software to conduct quarterly performance appraisals and evaluations for team members• Use GameConnect device for chip counts and table inventory estimates (table win/loss reports)

Burwood

• Maintaining business stock and large quantities of items• Telecommunication with customers, suppliers and service centers• Monitoring stock level and providing assistance for salespeople• Receiving and sending deliveries• Conducting transfers of items between stores• Booking in and inspection of stock• Heavy lifting and use of trolley when necessary • Working together as a team• Develop and update industry knowledge• Provide quality customer service

Bachelor'S Degree, Information Technology, Distinction Average

Bachelor Of Information Communication Technology / Bachelor Of Business And Commerce, Human Resource Management And Industrial Relations

Advanced Diploma Of Information Technolgy, Network Security