Dink Edwards Email & Phone Number

Frederick, Maryland, United States

Responsible for pre-show & onsite planning, coordinating and executing logistical efforts of the Exhibitor Lead Retrieval Services for major events in the convention & tradeshow industry, including customer support, technical support, training, & managing the onsite operations of the Lead Retrieval service desk. Proficient in company products and services, my role is to also drive, meet, and exceed on-site sales revenue initiatives; conduct product demonstrations, discuss & understand the customer's needs/expectations and present the best offerings to help them maximize their event ROI.

· Develop and actively pursue list of targeted Key Accounts to promote and sell Core-apps' products and services· Identify and prospect for new business opportunities· Provide our solutions, coordinate with the technical/engineering resources, and provide support for event organizers and third party companies.· Manipulate simple graphics using graphics editing software (e.g....Pixelmator, Photoshop, Gimp)· Project management coordination between event organizer, exhibitors, sponsors, internal operations, and fellow account managers to deliver contracted item (Collecting & loading graphics, documents, and videos, as needed).· Interpret license agreements, work orders and schedules· Educate/train clients and event organizers on product functionality and the content management system· Routinely complete quality assurance and troubleshoot Core-apps software problems/issues and coordinate resolutions with developers and technical team.· Prepare graphics and educate clients and event organizers on best practices for marketing their contracted products to all channels (attendees, exhibitors & sponsors)

Potomac, Maryland

· Oversee the customer service team as well as execute strategic tasks and initiatives involving various aspects of company operations to provide e-mail promotional campaign delivery systems to trade shows for use by their exhibitors.· Provide client account services to 130+ trade shows, including 18 of the TSE Gold 100 Shows (2014).· Assist Vice President, Operations, on all facets of business execution, including but not limited to customer service, strategic partnerships, operations, and new product development.· Interface with key strategic partners to ensure customer satisfaction and contract fulfillment.· Manage daily operations of the business unit, review project details, initiate projects and monitor progress to ensure goals are met and client expectations are met or exceeded.· Create and initiate training program for customer support team and strategic partners.· Conduct in-person and online product demonstrations.· Generate post-event statistical analysis and reports for clients.· Assist President in identifying new products and services as well as new business opportunities.· Write and maintain account plans for each client ensuring their communication objectives are met.

Serve as the primary conference/trade show exhibitor for the National Criminal Justice Reference Service (NCJRS) and the US Department of Justice - Office of Justice Programs.- Plans and implements product exhibits at conventions, exhibits, sales conferences, and/or symposiums.- Works with vendors to arrange space, literature, hotels, equipment rental, and set-up and dismantling of the exhibit. - Plans and coordinates the routing of exhibits shipped for the convention program.- Develops plans, budgets, and generates reports providing information on cost-per-contact, audience profiles, and representatives' comments.- Works with marketing and sales departments on strategies and show selection decisions.- Assists with the development of marketing strategies/products to promote mission of NCJRS and client agencies.

Rockville, Maryland

· Serve as the primary contact between the client (Office of Justice Programs) and Lockheed Martin· Coordinating Peer Review processes for Federal Government program/contract· Manage multiple projects concurrently and oversee the operational aspects of ongoing projects and serving as liaison between project management and planning, project team, and line management· Reviewing status of projects and budgets, managing schedules and preparing status reports· Develop mechanisms for monitoring project progress and provide problem solving solutions to project managers, line managers, and clients· Create guidelines and work directly with subcontractors to ensure that tasks are being performed to achieve schedule milestones and performance objectives

Herndon, Virginia

General Manager of AKA Dulles Station.........an extended stay, luxury suites property. Directed all aspects and daily operations of a 164 room luxury suite property.

Frederick, Maryland

· Provide leadership and account management to selected accounts while ensuring delivery and client satisfaction with all contracted services · Facilitate communication and coordination of contracted services between divisions and departments spanning three locations· Create and maximize revenue opportunities - 9 accounts (19 events) worth $2.1 million in annual revenue· Achieved and exceeded forecasted sales goals· Possess a strong working knowledge of all products and services to present to clients· Responsible for client retention· A trusted advisor via established personal and professional relationships with key client contacts. · Providing creative consultation to improve the registration and peripheral product processes· Provide preshow, on-site, and post show leadership and support to assigned clients and events

Frederick, Maryland

· Managed business unit and its 25 events worth 2.8 million· Provide Leadership to the Business Unit (1 of 7 Business Units)· Coordinate sales and operational goals and expectations with Onsite and Pre-Show supervisors· Allocate Departmental resources and determine staffing requirements· Interview, Hire, and Manage 15-20 employees including employee evaluations/performances· Create and submit financial results to divisional Vice President· Provide leadership and Management to all Team accounts· Renew, negotiate, and distribute all accounts to team· Strategic Consulting, including business plan & sales strategy development.

Frederick, Maryland

Rockville, Maryland

Responsible for assisting lead engineers with projects associated with the automation of nuclear and electrical facilities through design basis documentation. Review schematic drawings, blueprints, and engineering documents to indentify and extract data for automation process and indicate any violations or concerns to the NRC.

Bachelor Of Science (B.S.), International Politics

Education record

Education record