Gabriel Dinu Email & Phone Number

Romania

Bucharest, Romania

Dublin, County Dublin, Ireland

- Responsible for recruiting, enabling and developing resellers, managed service providers and cloud service providers;- Creating awareness of the Lenovo ISG Partner Program benefits, trainings and certifications;- Acting as a first point of contact for the assigned resellers in the region;- Creating pipeline and delivering an accurate forecast;- Working together with the distribution, presales, marketing in order to deliver the best solutions to our resellers;

- Prospecting, generating, qualifying, processing and following up on Mid Market leads - Collaboratively working with the Channel Sales, Marketing Team and Lead Generation Leadership to develop lead generation strategies to generate lead opportunities with Mid Market customers - Accurately forecasts business targets and opportunities in territory and provide constant updates on status and necessary steps in closing deals - Providing consistent, concise, accurate internal and external communications - Communicate and present Data Center product solution and value proposition to Mid-Market customers - Developing and maintaining strong relationships with customers and business partner

Bucharest, Romania

- Selling support services after point of system sales or up selling for existing active contracts;- Identifying opportunities for Premium services and following them until closing stage; - Finding new ways for re-gaining customers who previously cancelled their support contracts;- Securing revenue by renewing support contracts for 3 years;- Resolve operational issues that may arise during the end-to-end sales process (e.g., order status, cancellations, invoicing);- Acting as a first point of contact for ongoing customer accounts/ Microfocus Partners on daily operational matters;

Bucharest, Romania

- Accurately forecasts business targets and opportunities in territory and provide constant updates on status and necessary steps in closing deals;- Achieve quarterly and yearly forecast and sales target for the assigned territory;- Generate new business by turning leads and growth opportunities into revenue;- Sell Oracle’s services over the phone and ensure retention and customer’s satisfaction;- Establish relationships and work efficiently via multiple teams and lines of business(i.e local country team, Account Manager, Collections, Migrations, Sales, etc) to ensure sales target achievement and customer satisfaction;- Learn and maintain in-depth knowledge of Oracle Premier Support Services, products portfolio, industry trends and competitors’ offerings;- Operate in line with Oracle business processes and procedures and educate the customers accordingly;- Promptly handles and solves customer objections and complaints;- Prepare correct sales orders and renewal offers;- Develop account plans and strategies for assigned customers;- Accountable for timely service renewals for small/medium sized customers in assigned territories;

Bucharest, Romania

- Placing customer orders in SAP in accordance with external customers’ established requirements;- Verifying that provided and received information is accurate;- Order tracking throughout the process until the equipment is delivered to the end customer;- Creating daily reports extracted from the different tools (Aries/Aldea/ GPP/ SAP);- Optimizing the interface between departments involved in the order - delivery process of the equipment/product to the end customer;- End to end case oversight and liaison with any other relevant departments in order to address customers’ need;- Strong involvement in the SOP (standard operation procedure) documentation update;- Monitor the process throughout the entire supply chain;- Maintaining a high level of customer satisfaction through proactive communication and high data accuracy;

Bucharest, Romania

- Customer query handling by courier in french (telecom industry)- Management of the customers accounts in the database (Siebel) - Productivity and quality objectives achieved

Master'S Degree, International Marketing

Bachelor'S Degree, Management