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Dipak Sengupta is listed as Senior Product Catalog Analyst at ATN International at ATN International, a company with 360 employees, based in Pembroke Parish, Bermuda, Bermuda. AeroLeads shows a work email signal at atni.com and a matched LinkedIn profile for Dipak Sengupta.
Dipak Sengupta previously worked as Senior Product Catalog Analyst at Atn International and Business Intelligence Manager at Digicel Group. Dipak Sengupta holds Diploma, Information Technology from Cmc India.
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A dynamic professional with 17 years of experience of Telecom IT domain including more than 14 years Team Leader and Managerial experience. Key Skills: Solution Architecture, Business Analysis, Project & Program Management, Telecom Billing Operation Management, Integration of billing system with external applications and Service Delivery Platform.Key Competencies: Initiative, Communication, Leadership, Innovation, Problem Solving, Team Work.Manage, supervise and governing the operation and administration of BSS application and services.Commercial Activities: Developed several new commercial prepaid and postpaid products for consumer. Build bespoke products for corporate accounts for RFPs and renewals.Billing readiness LTE, NP(Number Portability). Worked on billing readiness for Fixedline, Fibre, TV, VOIP and ISP.Planning , defining and identifying road map of new projects. Designing, resource allocation, identifying CAPEX and OPEX requirement.Maintaining ITIL processes (Incident, Change, problem Release). Managing Escalation, RCA processes.Ensuring all business operations, KPI’s are managed within SLA. Monitoring and governance focusing on continuous process improvement. Ensuring application high availability is met and services delivered within predefined SLA.Proficient in managing successful process operations & experience of developing procedures, service standards for business excellence.Demonstrated excellence in steering assignments, managing client challenges and providing solutions to them ensuring that the process surpasses achievement of delivery & service quality norms.Holds the distinction of implementing 4G network with mobile broadband service for Digicel.Implemented Converged billing for Digicel(GSM, ILD, ISP and manage services into one bill). Budgeting, maintaining CAPEX/OPEX for the billing system and applications.Recognized and appreciated by Digicel with “Best performer Award”. Also achieved BRAVO award from IBM.
Listed skills include Telecommunications, Bss, Service Delivery, Gsm, and 46 others.
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A career timeline built from the work history available for this profile.
Bermuda
Administration/configuration of OSS360 for all the ATNI businesses using the OSS360 billing system. Work on the new projects.Migration of billing systems. Define and streamline processes.Products configuration.
Bermuda
Managing billing team for multiple companies under Digicel group. This is team is taking care of different billing systems used by the companies and providing support all the users. Taking care of all upgrades, process change required for the business to implement new line of businesses. LTE implementation project planning and working with the developer.
Bermuda
Responsible for implementation of any new billing related projects and manage vendors accordingly. Also work with core network team for any new implementation, like 3G, MSC Upgrade etc.Performing all operational works related to Telecom (Database management, bill run, MIS, handling internal user issues etc.)Perform commercial analysis, define the price and.
India (Noida/Guwahati)
Jul'07-Jul'09 Delhi (Central Team)Key Project Executed: Service Deliver Platform (SDP Project)Role as Manager:Taken care of SDP, CIT, NDS and WPS module. Managed a team of 14 members and responsible for SDP CIT, NDS, WPS and SDP Security.Ensuring all business operations KPI’s and escalations are managed with in SLA. SLA monitoring and governance focusing.
Kolkata Area, India
Facility Management OfficerHighlights: Handled the applications execution and delivery. Supervised the entire gamut of activities and handled Project Management, Program Management, Business Analysis for all the products developed by the organization. Played the role of Solution Architect and Support Manager.
Other employees you can reach at atni.com. View company contacts for 360 employees →
Kiersten Cohen
Colleague at Atn International
Atlanta Metropolitan Area, United States
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FN
Fatima Noor
Colleague at Atn International
Lahore District, Punjab, Pakistan, Pakistan
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RA
Ryan Anderson
Colleague at Atn International
Greater Boston, United States
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Domenic Micale
Colleague at Atn International
Reading, Massachusetts, United States, United States
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DO
Don Oprondek
Colleague at Atn International
Fernley, Nevada, United States, United States
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TM
Taha Mohamed
Colleague at Atn International
Egypt, Egypt
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CR
Chris Red
Colleague at Atn International
Littleton, Colorado, United States, United States
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BM
Betka Mala
Colleague at Atn International
Slovakia, Slovakia
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TM
Teresa Mccormack
Colleague at Atn International
Rincon, Georgia, United States, United States
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AF
Andrew Fienberg
Colleague at Atn International
Framingham, Massachusetts, United States, United States
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Quick answers generated from the profile data available on this page.
Dipak Sengupta works for ATN International.
Dipak Sengupta is listed as Senior Product Catalog Analyst at ATN International at ATN International.
AeroLeads has found 1 work email signal at @atni.com for Dipak Sengupta at ATN International.
Dipak Sengupta is based in Pembroke Parish, Bermuda, Bermuda while working with ATN International.
Dipak Sengupta has worked for Atn International, Digicel Group, Digicel, Ibm, and Computer Tomorrow.
Dipak Sengupta's colleagues at ATN International include Kiersten Cohen, Fatima Noor, Ryan Anderson, Domenic Micale, and Don Oprondek.
You can use AeroLeads to view verified contact signals for Dipak Sengupta at ATN International, including work email, phone, and LinkedIn data when available.
Dipak Sengupta holds Diploma, Information Technology from Cmc India.
Dipak Sengupta is listed with skills including Telecommunications, Bss, Service Delivery, Gsm, Integration, Vas, Vendor Management, and Telecommunications Billing.
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