Diptadeep Das Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

- Product Strategy- Payments- Customer Experience- Growth- Data Driven Decision Making- Analytics

• Improvised the user journey for a leading revenue generating app by eliminating redundant touchpoints based on customer insights• Recommended gamification solutions & designed message functionality to enhance user experience on a Sports fan Engagement app• Designed and ran several A/B experiments, performed feature iteration, & took data driven feedback to further improve the feature

Pune, Maharashtra, India

2 years Full time Flagship MBA course

Pune, Maharashtra, India

• Transformed the entire onboarding process to onboard Dealers Digitally by using advanced technologies like OCR based learning models and fuzzy logic• Implemented Live Dashboard Reports in Tableau to monitor performance of the Advanced Technologies• Implemented multi-stage journey and Analytics to understand the key drop-off points across the journey• Collaborated with cross-functional teams - Ops, Business, UX & Risk to build and roll out the product.Achievements:•… Show more • Transformed the entire onboarding process to onboard Dealers Digitally by using advanced technologies like OCR based learning models and fuzzy logic• Implemented Live Dashboard Reports in Tableau to monitor performance of the Advanced Technologies• Implemented multi-stage journey and Analytics to understand the key drop-off points across the journey• Collaborated with cross-functional teams - Ops, Business, UX & Risk to build and roll out the product.Achievements:• Minimized Drop-offs by extensive reduction in TAT by 99.3% and input fields by 57%. Show less

• Catered and managed independently, the clients at different client sites in Tehran (Iran), Dhaka (Bangladesh) and Johannesburg (SA)• Analyzed and presented monthly progress reports of the services offered as a vendor in group meetings to the Product Head• Executed multiple projects simultaneously & delegated tasks to the team, effectively, resulting in On-Budget & On-Time Delivery• Collaborated with Cross Functional Teams to craft Product Solutions, develop user stories on JIRA… Show more • Catered and managed independently, the clients at different client sites in Tehran (Iran), Dhaka (Bangladesh) and Johannesburg (SA)• Analyzed and presented monthly progress reports of the services offered as a vendor in group meetings to the Product Head• Executed multiple projects simultaneously & delegated tasks to the team, effectively, resulting in On-Budget & On-Time Delivery• Collaborated with Cross Functional Teams to craft Product Solutions, develop user stories on JIRA and create demo Dashboards• Demonstrated an agile learning curve and recommended critical improvements, which helped in meeting the Client’s expectations• Collaborated with clients to comprehend project requirements, managed client expectations, and negotiated delivery timelines• Led a team of six developers, ensured a smooth flow of expectations, & analyzed the deliverables & focus areas of the projects• Received a high CSAT score from the clients (Iran) and converted the opportunity to pave way for 2 new business projects• Discussed the Client's Business needs & crafted detailed Product Requirements, Product Demo and Solution doc DeliveryAchievements:• Client Recommendation for Excellence in Problem Solving and Leadership Skills, MTN SA, 2019• Star Performer of the Year, 2018• Credo Cap Award - Responsiveness, Excellent Customer Satisfaction Score, 2017• Top Team Award, Converted 2 New Business Opportunities, 2017 Show less

Master Of Business Administration - Mba, Marketing/Marketing Management, General, 7.88

Activities and Societies: Coordinator, Mark-O-Polo - The Marketing Society of SIBM Pune || Event Organiser - Mindspark '2019.

Bachelor Of Technology - Btech, 9.23

Activities and Societies: Founder & Board Member of IEEE MTTS SBC 1. CGPA: 9.23 2. Top 3% of the entire batch 3. Founder & Board Member.