10 yrs experience with leading Airlines like Indigo, Kingfisher, Air India Jet Airways and Spice Jet. Worked in senior supervisory level for the last 6 yrs. Single handedly formulated and prepared the Service operating procedures manual for Spice Jet.Played a key role in development of the grooming manual for Spice Jet.Was assigned the responsibility of recruitment of Cabin Crew along with the Spice Jet Base Manager (In-Flight) Delivered Training on Announcements and customer handling & service for initial cabin crew batches of Spice Jet.Assisted the Base Manager (Spice Jet) at the airport by reviewing the flight reports and reporting all non-compliances and follow-up on such issues, also coordinating crew movement for arrivals and departures at the airport.