Jennifer Henry Email & Phone Number

Kingsport, Tennessee

- Supporting operations at the beautiful and historic Allandale Mansion- Coordinating hundreds of events yearly: meeting with clients to discuss event specifications, calculating estimated event cost, demonstrating attention to detail to ensure events exceed client expectations. (Events include: weddings, memorials, large fundraisers, community events, nonprofit events, and more.)- Administering business web pages and social media accounts for multiple sites- Creating database of historic documents and photos - Guiding guests and renters on tours of the facilities, including event flow and historic information. - Developing programs and special events

Johnson City, Tennessee Area

- Prepared tax returns for clients in a variety of life circumstances- Served as marketing ambassador for the store, partnering with approximately 20 businesses and helping deliver thousands of coupons- Served as Blockworks Ambassador, pioneering rollout of new software and supporting teammates in becoming comfortable with it

Colonial Heights, Tennessee

- Managed a small but fantastic team of tax professionals- Worked with team to achieve office goals and satisfy client needs- Supervised receptionist operations to present best first impressions to clients

Johnson City, Tn

-Provided phone-based first and second level technical support to a multitude of clients, each with individual service needs and requirements -Pinpointed issues and inefficiencies in credit card processing systems-Assisted retail locations in downloading new software and applications to equipment

Bristol, Tn

- Contract employee for Embarq- Developed and maintained extensive Excel spreadsheets for work activity statistics and business reporting metrics- Administered security incident reporting system with 10,000+ users- Scheduled and adjusted armored car pickups to retail stores based on cash flows, eliminating unnecessary pickups and saving the company approximately $45,000 a year- Satisfied office needs for general clerical assistance – Word and Excel support, making copies, accepting office calls

Bristol, Tn

- Contract employee for Embarq- Developed and maintained extensive Excel spreadsheets for work activity statistics and business reporting metrics- Administered security incident reporting system with 10,000+ users- Scheduled and adjusted armored car pickups to retail stores based on cash flows, eliminating unnecessary pickups and saving the company approximately $45,000 a year- Satisfied office needs for general clerical assistance – Word and Excel support, making copies, accepting office calls

Kingsport, Tn

- Listened to customer needs and made appropriate recommendations for Charter services- Facilitated installation of services by scheduling technician visits to homes- Resolved issues with Charter products and services

Johnson City, Tn

- Aided customers in completing applications for credit- Utilized consumer credit reports to spot potential fraud issues- Prepared credit applications for processing, obtaining missing information and verifying addresses and employment