Disha Sachdeva Email & Phone Number

New Delhi, Dl, In

Gurugram, Haryana, India

Gurugram, Haryana, India

1. Managing vendor risk from 2nd line of defense perspective.2. Review documents submitted by functions to initiate applicable risk assessment(s).3. Conduct Financial and Reputational Risk Assessment for new and existing vendors. Ensure timely completion of risk assessment in system.4. Obtain Key Performance Indicators (KPIs) & metrics of critical vendors on a monthly from function.5. Maintain and review vendor database regularly and ensure periodic risk assessment is timely triggered as per vendor categorization.6. Maintaining database of vendors under RBI's Outsourcing Circular, including material outsourcing and its reporting to management & board.7. Work with business to extract SLAs from the SOWs

Ontario, Canada

Worked as an Operation Excellence for International Card Services (ICS) Commercial Canada Sales Practices. 1. Ensuring risk related to sales practices (Conduct risk) legal entities are managed in line with the regulatory and American Express expectations.2. Liaised and built strong partnerships with Business, external contacts, and other relevant stakeholders such as compliance, monitoring team to ensure alignment, and execution of the team’s overall priorities.3. Managed business conduct operations (leadership updates, reviewing monthly results for all sales channels.

Gurgaon, Haryana

Ensuring risk related to third parties, partners and legal entities are managed in line with the regulatory and American Express expectations.Partnering with business to accept, manage or mitigate the risks and issues ensuring a robust first line of defense (risk management process).1. Setting up third party risk governance, risk assessments & operational risk framework linked to strategy plans as 1st line of defense (pre & post contracts for existing and new third parties)2. Validating evidence through sample testing that supports the ongoing oversight/monitoring information submitted to the Third-party Lifecycle Centre of Excellence for new and existing third parties.3. Monitoring that work papers are clear & concise, and in compliance with the independent validation testing methodology. 4. Discussing results of the review with the business units and staff group and reporting the results to leadership team.5. Reviewing regulatory requirements relative to vendor risk management and monitoring vendor performance basis key metrics.6. Managing current contract bypass process to ensure effective controls are in place to detect circumvention of the ICS/TLM risk assessment process.7. Defining controls within the team to ensure robust risk management process.

Gurgaon, Haryana, India

Lead Financial Analyst - Reconciling the ledgers with respect to transactions made resolving disputes or redisputes between merchant and the card member. In case of any discrepancy while performing research and clearance we then collaborated with the operational team.1. Analysis and clearance of open items of balance sheet accounts of Service Establishment /Card member (Disputes, Rejects etc. for International process2. Tracking open items values of all accounts on daily basis and assign root cause of aged items along with the action plans to ensure their timely clearance as per the defined SLA3. Monthly financial closure, analysis & reviews Balance Sheet and Profit & Loss accounts. Identify errors and ensure rectification4. Manage and review the preparation of all journal and adjusting entries using Oracle based financial application to ensure financial reporting accuracy and completeness5. Supporting leadership on various initiatives and providing projections on metrics for the team (unreconciled, aging values, w/offs etc.)6. System knowledge- MS Excel, Oracle E Business Suite, Globe Star, Genesis, GDM, GNS Web, Micro-Strategy, triumph and legacy.

Gurgaon, Haryana, India

As a Dispute Analyst, handled the billing and fraud related disputes of the American Express Card members worldwide with US based merchants. Making financial and ledger adjustments on the card member and merchant account. Managing the Outgoing Good faith (GNS), as an American Express representative, with the American Express Credit Cards Issuers (both proprietary & non-proprietary) worldwide. Deliver to the Employees, Customer and Shareholder metrics as per goals. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times.

Graduate Certificate, Project Management, 82%

Activities and Societies: Student Orientation Volunteer Project Management in Buisness & Economics

Pgdba, Accounting And Finance, B

Bachelor Of Commerce (B.Com.), Accounting And Finance, Marketing

Business/Commerce, General