I had 14+ years of experience in core HR domain, did a short stint of 6 month in Dubai as a PMO/ Talent Researcher for one of TCS’s client in Retail sector - worked as Talent researcher : mostly involved in resourcing, candidate screening based on Business Required skill set, ensuring timeline allocations, tracking travel plans for the team.

Performance Management• Instigated employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.• Led the Performance Management Digitization space – managing mobile app and ChatBot aligned with Appraisals.• Conceptualized and managed Appraisals and Anniversaries for new joiners. Handled Promotions at the Organizational level.• Rendered day-to-day performance management and human resource direction to line management (e.g., coaching, counseling, career development, disciplinary actions). Implemented Dashboards on PM KPIs.• Worked with total rewards and career management teams to help make related processes more efficient.

Talent Management & Engagement• Managed the MIS reporting for Talent Management functions, which involved correct correlation and presentation of data and facts generated from various reports from all applications.• Handled the interviewing & selection process, followed by orientation/Induction programs, implementing best practices (Including outsourcing the first-level screening & technical evaluation).• Offered and tracked interventions for the targeted leaders.• Acquired in-house 360-degree Feedback for Senior and High Potential Pool of associates: Initiating, tracking, and releasing Feedback for the targeted leaders. Supported Talent acquisition requirements for conducting HR interviews.• Focused on building and shaping leadership skills through behavioral interviews, team-building, decision-making exercises, problem-solving techniques, response to change management, and cultural fit.• Effectively handled Grievances raised in the system by connecting with the employee and ensuring that the employee was satisfied with the solution provided. Constantly worked towards Training and development of hired talent to boost skills.

Strategic HR & Leadership Excellence• Spearheaded overall HR deployment for a specific TCS Internal IT and 13 client sites, including – projects from BFS and New Growth Market- India.• Steered HR process (Business Partner) for TCS Internal Unit – Ultimatix (base of 5,000+ employees) and Talent Engagement group leading a location of 850+ employees.• Worked with the company & executive management team to establish a sound management succession plan that corresponds to the strategy and objectives of the company.• Acted as ambassadors of the corporate strategy and helped all employees embrace the culture of empowerment initiatives.• Developed comprehensive strategic retention plans to meet the human capital needs of strategic goals.• Reviewed & nurtured the Leadership Pipeline of TCS. Launched new initiatives for people engagement in the branch and sustained.• Developed HR plans and strategies to support achieving the overall business operations objectives.• Created, maintained, and motivated the pool of Volunteers, coordinating all the employee engagement activities in the branch.• Functioned as a strategic business advisor to each business unit & executive and senior management or specialty group regarding key organizational and management issues. Pitched HR through HR client presentations for new customers.• Led Rewards and Recognition through TCS Gems by ensuring that people are motivated and delivering their excellence.• Actively involved in scheduling Business Process Design workshops and ensured a complete documentation repository was maintained – for MoMs, Action tracker, stakeholder confirmation, and weekly status reports.• Accountable for resource planning discussions with the Delivery head, screening profiles as per the JDs available, scheduling interviews with technical consultants/Clients and ensuring the resourcing tracker is maintained and shared with all stakeholders.

HRBP• Met the business leaders and understood their expectations from the HR Team.• Coached the Business’s departmental heads and management in performance management processes, compensation and remuneration programs, recruitment practices, and management decision-making.• Facilitated alignment with Business by sending HR connectivity dashboards.• Drove Performance Evaluation for the Unit spread globally, Promotions for all grades quarterly – ensure smooth Promotion workflow• Mapped recommendations made by projects with the eligibility report & completed the promotion for the final set of employees.• Identified training needs, advocated for continuous employee learning where necessary, & provided coaching & mentoring support• Analyzed and reported on KPIs and trends, conducted performance analysis of the programs and prepared reports and proposals from findings.• Designed and implemented various initiatives at a Unit level in terms of Leader connect, Reward and Recognition, Engagement, and Awareness.• End-to-end management of employee life cycle & drove various initiatives in partnership with Business, ultimately reducing attrition.• Monthly MIS Consolidation for the ISU and analyzing the data. Performed IOU level analysis and presented to IOU HR Head.

HR Digitization• Designed a framework and presented it to the Process Owners after getting the final approval needed to explain things to the technical team required for app design.• Introduced the simplification in the existing process and aligned the Business with digitisation and amplification market trends.• Digitized the Health Insurance System for TCS employees, enhanced the separation module, and designed the initial framework for TCS Global Compliance.• Developed and implemented a new platform in TCS, a portal that hosts internal posting for key profiles for the Leadership Pool.• Enabled digitization of PM processes and integrated the change management process through internal communications, which improved key metrics such as goal setting and Feedback.