Divya Thorwath Email & Phone Number

Bengaluru, Karnataka, India

▶ Specialized in customizing hiring processes to secure ideal fits, consistently surpassing departmental needs and expectations.▶ Spearheaded talent acquisition efforts & Planning staff development and coaching. Learning and development▶ Implemented strategic workforce planning initiatives & engineered innovative training modules▶ Streamlined onboarding processes, ensuring seamless integration of new hires for immediate impact.▶ Established and maintained robust employee retention programs▶ Orchestrated performance management systems & implemented cost-effective sourcing strategies▶ Restructuring the Policies & deployment of Technical Engineers to client location▶ Expertise in Workday Talent Management Optimization and Succession Planning with practical implementation experience.▶ Engages talent by addressing their career and development needs, configuring talent management features, including talent pools and succession plans.▶ Focuses on individual development to meet future business requirements.▶ Specialized in optimizing Workday Talent Management and Succession Planning, with hands-on experience in implementation.▶ Engages with talent to understand and address their career and developmental needs.▶ Configures talent management features and tools, including talent pools and succession planning.▶ Focuses on developing individuals to align with future business needs.▶ Skilled at multitasking and managing multiple projects simultaneously

Bengaluru, Karnataka, India

Providing tailored IT infrastructure solutions to clients with the assistance of highly skilled technical experts. Managing client feedback effectively, addressing grievances promptly within agreed SLAs, thereby contributing to increased sales figures

Bengaluru, Karnataka, India

Providing tailored IT infrastructure solutions to clients with the assistance of highly skilled technical experts. Managing client feedback effectively, addressing grievances promptly within agreed SLAs, thereby contributing to increased sales figures and thus managing the key accounts

Bengaluru, Karnataka

As a Service Coordinator, Admin & HR Executive, I have achieved significant outcomes. By optimizing recruitment processes, I achieved a notable 15% reduction in time-to-hire. My adept vendor management skills were demonstrated through overseeing Juniper and Cisco renewals, resulting in seamless candidate onboarding and strengthened vendor relationships.Proficiently navigating HR regulations, I ensured ISO audit readiness and maintained meticulous documentation.Leveraging financial acumen, I effectively managed payroll and benefits, ensuring seamless HR operations. My holistic approach encompasses the entire talent lifecycle, from recruitment process optimization to compliance management and vendor relationship enhancement.

Greater Bengaluru Area

As a Service Coordinator, I have achieved impactful outcomes. By orchestrating a comprehensive overhaul of the resolution processes, I attained a commendable 20% reduction in resolution time and a notable 15% increase in customer satisfaction.Pioneering the generation of precise reports, I catalyzed data-informed decisions and realized a 5% reduction in operational costs. As a leader, I spearheaded cross-functional collaboration, optimizing workflows and achieving a noteworthy 12% reduction in processing times. My strategic initiatives include the identification and eradication of bottlenecks, resulting in a substantial 8% boost in overall productivity. Moreover, I led groundbreaking customer-centric initiatives, culminating in anoutstanding 95% satisfaction rating. Additionally, my impactful training programs fostered a discernible 10% upswing in employee engagement.

Bengaluru, Karnataka, India

As a Helpdesk and Sales Coordinator, I specialize in driving customer satisfaction and resolution excellence. I orchestrated a transformative overhaul of customer resolution processes, resulting in a remarkable 20% reduction in resolution time and a concurrent 15% elevation in customer satisfaction. My expertise extends to precise data management, with a track record ofcatalyzing data-driven decision-making and achieving a notable 5% reduction in operational costs. I am a catalyst for cross-functional collaboration, having spearheaded a paradigm shift in workflows that led to a 12% reduction in processing times. I pride myself on pioneering initiatives that surpass customer expectations, reflected in an exceptional 95% satisfaction rating. My leadership extends to comprehensive training programs, resulting in a discernible 10% upswing in employeeengagement.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Science, Ii Puc

Niilm University, Kaithal, Haryana, Ba