Tom Dixon Email & Phone Number

Canberra, ACT

As the Head of Consulting at Chalfont Consulting, I bring a wealth of experience in both program and project management, as well as a deep understanding of business analysis. Over the last fifteen years, I have led a variety of complex IT projects to success. I excel in dynamic environments, adapting to meet evolving challenges while maintaining a.

Canberra, Australia

• As a Project and Program Manager for Aurec Group I was responsible for designing, delivering and supporting information technology capabilities for their clients, including the Department of Veteran Affairs (DVA), the.
• Introduced a new way of working between DVA and the Department of Human Services, adopting Lean and Agile (SAFe) work… Show more As a Project and Program Manager for Aurec Group I was responsible for designing.
• Introduced a new way of working between DVA and the Department of Human Services, adopting Lean and Agile (SAFe) work practices
• Automated the creditor creation, purchase order and payment processes for AusIndustry's grant management systems
• Led the DIIS AI Discovery Project, successfully completing a proof of concept that demonstrated the effectiveness of a chatbot (virtual assistant) on business.gov.au
• Supported the design of CSIRO’s IT portfolio of work, establishing the mandates and high-level scope of their Enabling Collaboration and Transform Service Delivery Programs Show less

Canberra, Australia

• As a Senior Consultant for Apis Group I was responsible for leading Business Design for the Ageing and Aged Care Division within the Department of Health. I was responsible for business design, release management, user.
• Led the design and implementation of My Aged Care (Australia’s Aged Care Gateway System), a $250m solution which enabled a nation model for managing the… Show more As a Senior Consultant for Apis Group I was.
• Led the design and implementation of My Aged Care (Australia’s Aged Care Gateway System), a $250m solution which enabled a nation model for managing the assessment and provision of services to aged care clients. I led.
• Designed and implemented an IT solution to support the Quality Indicators Programme. As the project manager and business analyst for the programme I successfully implemented a system which captures and displays.
• Established an agile design and development capability for Aged Care IT projects, enabling the transition to a user-centred design capability to support My Aged Care System releases Show less

Canberra, Australia

• As a Senior Consultant for Bright Consulting I was responsible for leading a programme of work for their principal client, the Australian National University (ANU). I was responsible for the delivery of student facing.
• Delivered the Programs and Courses project, a cloud based (Microsoft Azure) online management system for displaying ANU’s… Show more As a Senior Consultant for Bright Consulting I was responsible for leading a.
• Delivered the Programs and Courses project, a cloud based (Microsoft Azure) online management system for displaying ANU’s curriculum. The project also managed the consolidation of core program, course and subplan.
• Delivered the ANU Scholarships Project, a cloud based (Microsoft Azure) online management system for administering the ANU’s $50m Tuckwell Scholarship Program. As the Project Manager, I successfully delivered the.
• Implemented a University wide software as a service solution that enables students to collaborate and interact with ANU groups, clubs, societies and the ANU Service Division. Campus Life provides ANU student groups.

Canberra, ACT

• As a Project Manager for HP Enterprise Services I successfully managed multiple ICT infrastructure projects to their Australian Federal Government clients. Within this role I managed internal and external resources.
• Led a team of over 20 IT professionals to successfully implement an electronic document and record management system solution… Show more As a Project Manager for HP Enterprise Services I successfully managed multiple.
• Led a team of over 20 IT professionals to successfully implement an electronic document and record management system solution (SharePoint) for the Australian Taxation Office (ATO)
• Migrated ATO’s three legacy SharePoint platforms onto a single enterprise platform and transitioned support from an internal ATO team to a multi-vendor support model
• Successfully delivered multiple ITC infrastructure projects with a combined project budget exceeding $10m Show less

Canberra, ACT

• As a Project Manager for ActewAGL I successfully managed projects which supported their external business partner strategy. I was responsible for delivering projects which enabled ActewAGL’s to extend their partnership.
• Led an aggressive customer acquisition strategy which greatly exceeded its KPI to achieve 10k contracted customers and over $8m per annum ongoing revenue
• Developed a strong and diverse channel pipeline of… Show more As a Project Manager for ActewAGL I successfully managed projects which supported their external business partner strategy. I was responsible for delivering.
• Developed a strong and diverse channel pipeline of over 16 sales partners and channels
• Created an on-boarding process and contract template that allowed ActewAGL to quickly engage new sales partners and channels to achieve their strategic goals Show less

Canberra, ACT

• As a business analyst for ActewAGL I successfully modelled business processes and recommended changes that afforded deduplication of services and reduced administrative overheads. My responsibilities also included.
• Developed several highly successful channel partnership and business development strategies for… Show more As a business analyst for ActewAGL I successfully modelled business processes and recommended changes that.
• Developed several highly successful channel partnership and business development strategies for ActewAGL Retail. The strategies lead to the implementation of a sales partner network and a 15% growth in ActewAGL’s NSW.
• Implemented a tool and reporting process for tracking customer numbers and sales performance
• Provided modelling and analysis for ActewAGL and TransACT highly successful Bundle product Show less

Canberra, ACT

• As a training officer for ActewAGL and TransACT, I successfully coordinated external skills training as well as the delivery of internal sales, product and compliance training to both staff and external business.
• Implemented and managed an eLearning solution for ActewAGL and TransACT. This solution significantly decreased administrative overheads that had been traditionally incurred with face-to-face learning
• Successfully proposed and implemented a… Show more As a training officer for ActewAGL and TransACT, I successfully coordinated external skills training as well as the delivery of internal sales, product and compliance.
• Successfully proposed and implemented a customer service strategy which led to increased customer acquisition and decreased complaints within the Retail Division
• Coordinated over 10 external skills training seminars for internal staff membersResponsibilities:
• Provided training to internal staff and external representatives

Bachelor Of Business Administration (Bbusadmin)

Bachelor Of Applied Economics (Bappec)

Diploma Of Project Management (Pmbok)