Deron Birsa Email & Phone Number

Wood Dale, Illinois, United States

Schaumburg, IL

• Responsible for maintaining optimal field inventory to meet customer service level agreements and minimize penalties.
• Collaborated with corporate logistics team, providing input in the creation of Oracle procedures manual for inventory management teams.
• Tracked inventory performance, capturing action items for team by establishing weekly conference calls.
• Developed and distributed monthly inventory performance reports to field service teams. Provided data and trend analysis… Show more Responsible for maintaining optimal field inventory to meet customer service level.
• Developed and distributed monthly inventory performance reports to field service teams. Provided data and trend analysis to service managers.
• Designed format to track inventory parts and tools due to organizational merger. Reconciled variances and coached associates on new processes.

Schaumburg, IL

• Managed resources and inventory procurement for business units with revenues up to $20 million annually, assuring contractual compliance.
• Optimized service engineer schedules, ensuring customer response time expectations were met.
• Coordinated logistics with main distribution center, supplying necessary parts and tools to service engineer teams.
• Interfaced with internal and external customers, providing accurate service performance reports and issue resolutions… Show more Managed resources and inventory procurement for business units with revenues up to $20.
• Interfaced with internal and external customers, providing accurate service performance reports and issue resolutions.
• Ensured that the quality of service call handling procedures were adhered to, partnering with solutions managers to resolve issues. Show less

Schaumburg, IL

• Responsible for managing field engineer team workforce, providing key administrative and analytical activities related to inventory management and control.
• Optimized parts stocking levels for field engineers and remote storage inventories, increasing inventory fill rates by 5%, resulting in reduced incomplete service calls.
• Analyzed usage data and directed field engineers to send back over $200,000 of slow moving inventory, resulting in exceeding inventory turns and percent of… Show more Responsible for managing field engineer team.
• Analyzed usage data and directed field engineers to send back over $200,000 of slow moving inventory, resulting in exceeding inventory turns and percent of revenue targets.
• Ensured inventory accuracy and vehicle organization through implementing quarterly spot check audits and yearly physical inventories.
• Reduced field parts expense through analyzing weekly parts spend. Collaborated with technical managers to identify action plans for cost savings.

Buffalo Grove, IL

• Coordinated the proper distribution of inventory to warehouse, service engineers and customers.
• Replenished inventory through analyzing usage, negotiating cost and lead time with local vendors.
• Served as primary inventory contact for factory in Japan and company’s three largest U.S. dealers, supporting parts department.
• Ensured inventory accuracy while performing daily cycle counts.
• Trained new hires in warehouse inventory procedures.

Partial Completion, Journalism

Education record