David Hathway Email & Phone Number

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London, England, United Kingdom

London, England, United Kingdom

An interim role supporting the BRM function qualify and scope initiatives in compliance with HS2’s IT Portfolio Governance Framework (PGF) (specifically Strategy and Concept lifecycle stages) and associated policies. Accountable to the SRO/Sponsor and Programme Manager for defining the business needs and benefits. Managing the change within the business and assessing progress towards benefits realisation and achieving measured improvements.

London, England, United Kingdom

Establishing and maintaining effective relationships between Thomas Miller IT and its internal customers. Acted as the face of IT and viewed as a trusted advisor and proponent of IT possessing an understanding of each customer’s business strategy and short-term goals and ensuring they were aligned to, and consistent with, the overall Thomas Miller IT.strategy.

Reading, United Kingdom

A trusted advisor with DEFRA lines of business acting as the primary point of contact to support delivery of the business strategy. Consulted on the implementation of a new Group Infrastructure & Operations (GIO) service management operating model for the agency as part of a larger initiative to unify disparate IT service functions.

Basingstoke

Managed a 65-person IT Operations and Service delivery function through a period of transformation to an outsourced operating model. Responsible for the AA’s IT infrastructure and technology, including voice/data networks, data centre services, end user compute and IT service desk. Accountable for the service management of all suppliers delivering services under the IT Operations partner model.

Surrey, England, United Kingdom

Provided service delivery transformation consultancy to London City Airport and Autodata supporting these companies through periods of operational change and outsourcing. Managed IT service delivery teams through periods of organisational change and supported the delivery of new operating models responsible for infrastructure and the delivery of the airport’s critical services. Supported the transition to a new target operating model and headed up the IT operations function through a period of organisational transformation.

Bracknell

Fostered collaboration between business and IT key stakeholders to develop a comprehensive ITIL service strategy and implementation plan. A key business partner of the customer services, core network, and carrier services business units with oversight of £2.5m- £15m of IT portfolios.

Bracknell

Progressed from a senior business engagement manager to leading a team of managers accountable for application support, service management and supplier management of outsourced services including infrastructure, end user compute and the IT service desk. Motivated the team to achieve all IT service delivery goals while managing a £11m portfolio of fix and risk management projects.

Bracknell

Accountable for the delivery of Hosted managed services for major commercial and government organisations. Responsible for multi skilled teams of 150 engineers across the UK and Ireland delivering data centre services including managed service platforms, data centre engineering, data centre operations, facilities and security

Computer Studies, Computing

Education record

Education record