Darren Johnson Email & Phone Number

Pasadena, California, Us

- Play a critical role in site redesigns and re-platforming projects- Work closely with the Localization team to develop custom landing pages for global marketing campaigns and help manage bluebeam.com and all of the localized versions of the site (14 countries)- Edit and publish new articles on the company blog (powered by WordPress) and assist in expanding it globally- Help identify areas of improvements in the code base and help contribute to make it better- Assess UI/UX designs for technical feasibility- Implement updates to responsive websites and emails, using HTML, CSS, and JavaScript- Provide technical assistance to engineers, designers, and managers as required- Contribute to and follow our design system

Pasadena, California, Us

Primary web developer for Bluebeam’s technical documentation team, as well as the Technical Support Discovery team, aimed at improving the user experience of Bluebeam’s support websites. Responsible for the maintenance and development of Bluebeam’s Support sites and Support content.Working on building and redesigning pages with a UX Discovery team, including a Contact page that won a Silver Stevie award.In charge of maintenance and development of the Bluebeam Support websites.Deploys and backs up sites in WP Engine.In charge of updating the Tech Support Sharepoint page.Monitors internal feedback channels for potential issues and feedback on these websites, and promptly addresses issues.Advises documentation team on the feasibility of new website ideas, and the best way to accomplish them.Drafts and edit copy for webpages.Designs new webpages. Assists with writing and editing Support content.Provides input on further development of writing style for Support content.Writes website release notes for internal use.

Pasadena, California, Us

Writes and edits technical documentation to help reduce call volume for the phone support representatives. Plays a key role in planning and creating content for software releases.Manages and maintains Bluebeam’s US and Global Support site, and acts as primary liaison with Bluebeam’s web development group.Led an effort to restructure the Bluebeam Support site to have a more consistent, less cluttered design. Created a template for Bluebeam’s online technical manuals.Was the primary writer for the Tips and Tricks column in the marketing newsletter — which was consistently their most-viewed article — which teaches users something new about Revu in a more accessible and engaging tone.Acted as primary editor of the group, and helped improve the documentation writing style.Coordinated with various subject matter experts to write accurate documentation.Led effort to convert large PDF guides to a webpage format. Edited long-form IT manuals to assist Bluebeam’s enterprise support team.Used Camtasia to edit tutorial gifs, and assist the Marketing team with a project.

Pasadena, California, Us

Wrote FAQs and Just Ask articles for Bluebeam's support website (support.bluebeam.com).Edited Help files for Bluebeam Revu software, as well as other documents written by the Technical Support team.Experience formatting articles using HTML.Experience posting articles with WordPress.Experience using MadCap Flare to edit Help (.xml) files.Experience using VMware.Coordinated with other members of the Technical Support team.Strong familiarity with Bluebeam Revu.

Pasadena, California, Us

Diamond Bar, Ca, Us

Wrote content on digital marketing for the Intact Info blog.Wrote blog posts for medical clinics.Helped increase web traffic and conversions for Intact Info and its clients.Used communication skills to coordinate with supervisors remotely and ensure the delivery of a quality product.

Chino, Ca, Us

Wrote 5-6 short-form articles per week in a timely manner on a wide range of subjects, including periodontics, gardening, and breast cancer survivors, bringing a fresh perspective to WestCoast Media. Articles were published in WestCoast Magazine and wcmagazines.com.Proofread and edited ads and columns.Provided feedback on the magazine and website, and suggested new ideas for WestCoast Media's future.Demonstrated a strong work ethic, attention to detail, and excellent time-management skills.

Front Royal, Va, Us

Attended and reported on weekly "Life on Tap" events hosted by the Career and Leadership Development Office, and on guest speakers of the Politics Practica class for the college's official website. Wrote an article with byline for the college's quarterly magazine, Instaurare.Articles increased student interest and attendance for "Life on Tap" and Politics Practica. Increased interest in Christendom College for potential students and donors.Demonstrated strong initiative and work ethic by volunteering for additional assignments without pay.Demonstrated strong time management skills by attending events and delivering articles punctually, while maintaining a high GPA as a student.

Demonstrated exemplary customer service over the phone and in-person to patients, while exercising time management skills with multiple dental operations.

Demonstrated exceptional time-management skills by assisting multiple secretaries with administrative tasks, and facilitated work for the entire office.

Front End Web Development

Bachelor’S Degree, English Language And Literature