Daniel Lau, Mba, Pmp Email & Phone Number

Lake Forest, Ca, Us

Irvine, California, United States

Irvine, California

Headed major Programs to ensure customer requirements were met and were in the best interests of the corporations.Lead cross-functional groups comprising of Engineering, Quality, Pricing Strategist, Operations, and others to develop, communicate, and measure progress against goals and metrics for program successInfluenced cross-functional areas by maintaining and leveraging a professional network with all key stakeholdersNegotiated contract requirements in accordance with legal and company regulations and policies. Negotiated price, terms and conditions, deliveries, and other business issues within scope of responsibility.Boosted Profits year by year by negotiating pricing, while ensuring the continuation and enhancements of servicesGained and maintained rapport and trust by researching and resolving customer issues. Kept the customer informed until the specific problems were resolved. Administered contracts for products of moderate scope and complexity to ensure fulfillment of contractual obligations. Defined requirements, generated proposals, monitored performance, negotiated pricing and terms, and ensured compliance with contract requirements.Improved team performance instantaneously by monitoring quality and deliverables weekly to identify and quantify variances, performed cause and corrective action, and then communicated to all stakeholders.Oversaw customer claims by collecting and analyzing information. Monitored contract performance and determined the need for contract amendments or extensions. Determined when customer directed changes are out-of-scope. Maintained records of contract change activity.Executed multi-million-dollar contracts from start to finish making sure all deliverables stayed on track and customers were satisfied in its entirety.

Irvine

• Assisted in various aspects of the monthly close process, including preparing journal entries and maintaining proper supporting documents • Created and update accounting reports for staff members to see current trends within their divisions.• Maintained customer confidence and protects operations by keeping financial information confidential.• Prepared monthly accounting/financial reports and related analysis. • Prepared various account reconciliations with proper documentation to support the account balances. • Fixed asset and inventory accounting. • Supported all accounting related audits including compliance, internal, external, and SOX. • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports

• Ensured that customers adhered to company credit terms and notified supervisor and applicable departments if a problem existed to avoid interruptions in cash flow and to ensure profitability.• Responded to any customer inquiries by providing relevant information or obtaining the information from the appropriate source and immediately relaying it to the customer in an effort to retain/enhance customer satisfaction.• Administered contractual obligations for customers to adhere to in order to guarantee a concrete price range. • Performed merchandising research of, on a daily basis, product discounts, product service information, special offers and/or company promotions; utilized information in sales activities in an effort to increase profitability and enhance customer satisfaction.• Developed, on a daily basis, a product mix penetration of accounts by selling all major product categories through the presentation of new products, services, ideas, uses and applications in an effort to meet all established sales and profit objectives; demonstrated a working knowledge of all product categories sold.• Provided service to existing accounts, on a daily basis, through proper salespersonship, service, or responded to complaints in an effort to retain/enhance customer satisfaction.

Beverly Hills

• Applied cash and balanced cash receipts daily.• Responsible for preparing and analyzing invoices/past due statements/relevant correspondence to customers.• Collected payments from customers for utility bills, business tax, permits, assessments, service fees and special taxes. • Researched discrepancies of financial information and/or documentation for the purpose of ensuring the accuracy and adhering to established procedures prior to processing• Conducted account receivable as well as control and account verification of an accounting system.• Maintained a wide variety of financial information, files and records for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines.• Provided assistance to customers, resolved problems and trained colleagues.• Prepared billings and related correspondence for accounts receivable and commercial and residential refuse collection accounts.

Graphic Design

Bachelor’S Degree, Business Management

Activities and Societies: Delta Mu Delta

Master Of Business Administration (M.B.A.)