David Brown Email & Phone Number

Columbus, Ohio Metropolitan Area

EnvisionWare is a global leader in the creation and deployment of innovative software and hardware systems to support the needs of the library industry.

Columbus, Ohio Area

Vista Packaging and Logistics was founded in 1985 by Jay Cahall in Columbus, Ohio. Cahall felt there was a growing need for a third-party company that could provide light manufacturers with cost-effective packaging products and services.Hands on position where I was responsible for the secured availability of technical systems 24/7/365 for the company by prioritizing duties including maintaining applications and software (Office 365, AD, WMS, Phone and Security systems), monitoring system security, providing technical support for users, enforcing all technology policies, and developing and implementing plans for technology upgrades.

Columbus, Ohio Area

Founded in 1968, Crown Services, Inc. has grown to over 40 offices in 12 states. They provide staffing services to meet the needs of several key industries including industrial, logistical and healthcare.Maintained network infrastructure, computer and phone systems that supported over 40 remote offices including supervising two help desk employees, monitoring accounting systems, and managing help desk. Prioritized events and made decisions based on the best solution according to time, cost and effectiveness.

Columbus, Ohio Area

Enhanced business and operational productivity by improving uses of technology, managing and resolving technical and facility issues, and directing all aspects of technology operations. Included supervising two tech employees, monitoring security systems, answering all help desk tickets for facility issues (HVAC, lighting, appliance repair, maintenance, recycling, and parking), system planning, and presenting all technical improvement plans to executive team.Secured availability of technical systems 24/7/365 for all aspects of company by prioritizing duties including maintaining applications and software (Office 365, Phone systems and GoToMeeting accounts), monitoring system security, delegating team to provide technical support for clients, managing two direct reports (Macintosh Specialist/Programmer and Network Administrator), training new employees, enforcing all technology and facility policies, and developing final decision on vendor selection for technology and facility upgrades.►Transitioned backup procedure from tape to disk based replication using Dell AppAsure and offsite data center resulting in more frequent, reliable and secure back-up process.►Changed 18-year phone system to new VOIP Star2star system providing business excellent telecommunication system that accommodated operational and client needs.► Replaced outdated network switches with new HP ProCurve Gigabit switches, which raised LAN speeds by 10 times and provided excellent support in transferring increased file sizes.► Initiated policy to purchase high-end Macintosh hardware that ran both Mac OS and Windows OS, resulting in increased options for migration, and subsequently reduced costs for purchasing hardware.► Successfully led all technology and security components of office relocation in 2000 with approximate project cost of $100,000. In charge of vendor selection and management, layout of cable destinations, security system setup, and transfer of Internet and phone services.

Columbus, Ohio Area

Effectively managed system functionality to ensure ongoing operations of all technology and telecommunications for 30-50 people in Columbus office and 8 employees in Chicago office. Primarily accountable for monitoring server logs daily, addressing network issues, managing and maintaining computer network (file services, print services and email), establishing Internet access, developing new technologies for internal customers, sourcing vendors for systems and upgrades, providing training for staff, and maintaining efficient technology environment for business. Performed other duties including CAD drafting, 3D modeling/rendering and Interactive Design.► Increased productivity by establishing, implementing and maintaining network and file server, providing accessibility for employees in obtaining files, and increasing communication abilities throughout company.►Created several company branded forms including fax cover sheet, transmittal, expense reports in Adobe Acrobat. Self-studied JavaScript to perform design forms function and meet project specifications► Received CNA (Certified Novell Administrator) for Netware 4 and MCSE (Microsoft Certified Systems Engineer) certifications; helped in improving management of file server, implementing new technologies, and enhancing network security and reliability.► Secured and maintained first network server in Chicago Office, which ran in Macintosh and Windows operating systems; implemented phone system and multi-function printer with Fiery print server.

Columbus, Ohio Area

Started as a CAD operator using Intergraph and MicroStation CAD software. Worked on 3D modeling and managing CAD staff. Managed Novell network and provided computer support and training.