Jr. Salesforce Administrator
Virginia, United States
-Led and managed projects from concept through implementation, ensuring seamless execution and delivery.-Managed user roles, profiles, permissions, and security settings to safeguard data and ensure compliance with organizational policies.-Developed and maintained various reports and dashboards, ensuring data integrity and providing valuable insights to end-users.-Collaborated with cross-functional technical and business teams to gather requirements, identify gaps, and develop scalable solutions with a strong focus on user experience.-Designed, tested, and maintained a variety of automated processes using Flow to optimize operational efficiency.-Provided comprehensive support across departments using the Salesforce platform, addressing support tickets promptly and effectively.-Researched and integrated new features from the Salesforce ecosystem to enhance platform capabilities.-Organized and conducted training sessions, creating detailed content to educate end-users on system functionalities.