Implementation and Training for MiniSoft Worldwide Accounts Receivable & Collections Software (ARCS).Provide training and consulting services to Accounting and Collections Departments within Corporate Law firms and other Legal Industries throughout the US, Europe, Asia and Australia.Primary duties include:• Work with IT on the creation and conversion of existing SQL databases• Work with Accounting Management or CFO to help link business procedures to end user software training.Additional duties include:• Analyze and troubleshoot customer issues with the MiniSoft Worldwide Accounts Receivable & Collections Software (ARCS).• Existing client upgrades• Ongoing account/project managementSpecialties:• Project Management Certificate, University of Phoenix• Master of Business Administration, Bachelor of Arts in Anthropology (Key component of Organizational Behavior and Ethics in Business)• Nine years experience supervising and training direct reports in various professional, scientific and business related duties. • Five years performing statistical analysis for the University of Arizona Accelerator Mass Spectronomy Facility.• Sage Software Certified Trainer for Sage SalesLogix versions 6.x and 7.x.

Internal training/learning evaluation and measurementTraining / Project AdministratorCampus Employee Development - Enrollment 2009-2011- Process Improvement and Measurement - Team Lead

Apollo Group went through a reorganization of their internal training department in January, 2011. As a result of the reorganization, I was moved to the corporate office.

Technical Implementation Trainer for all North America for Sage SalesLogix, Sage SalesLogix Mobile, and Sage SalesLogix Visual Anayzer.

Provided high quality product training to Sage customers, business partners, certified consultants, and employees in a classroom and e-learning environment. Used training curriculum, student materials, instructor tools, presentation tools, and other documentation. Tested and evaluated trainees and was responsible for North American engineer certifications for Sage SalesLogix.• Instructed over 300 individuals with a 99.99% successful certification rate.• Developed, reviewed, and maintained authorized technical training curriculum and other learning products based on training industry best practices, instructional design principles, and Sage Learning Services standards.

Team Manager for 30+ individuals performing outsourced Microsoft Windows 95/98/98 SE/ME/XP/2000 Technical Support in North America. Windows XP support was provided via Windows Instant Messenger.

Prepared and processed Archaeological and Geological samples for Carbon 14 age determination.• Designed, maintained, and modified HVAC sealed quartz laboratory equipment. • Coordinated special and high priority projects with clients, such as the United States Geological Survey (USGS). • Supervised and trained newly hired staff in laboratory procedures and techniques specific to Carbon 14 age determination.• Produced laboratory results for data analysis used in three publications in the Radiocarbon Journal.