Lejon Johnson Email and Phone Number
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Lejon Johnson is a Support Analyst Tier 3 at Minisoft Worldwide Inc. at Minisoft Inc. He possess expertise in customer service, troubleshooting, computer hardware, access, technical support and 39 more skills.
Minisoft Inc
View- Website:
- minisoftinc.com
- Employees:
- 21
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Support Analyst Tier 3Minisoft Inc Jul 2013 - PresentPhoenix, Arizona AreaAnalyze and troubleshoot customer issues with the MiniSoft Worldwide Accounts Receivable & Collections Software (ARCS) and the second generation product (ARCS 2G.) Work primarily to keep the back-end SQL database structure functioning and occasionally handle issues with the front-end software client and networking issues as the third tier support level representative.
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Support SupervisorMinisoft Inc Jul 2012 - Jul 2013Scottsdale, AzAnalyze and troubleshoot customer issues with the MiniSoft Worldwide Accounts Receivable & Collections Software (ARCS). Working to keep both the front-end software client and back-end SQL database structure functioning together at the second tier support level.Also, act as support supervisor. Answering questions and assisting support personnel, managing support staff.
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Support Analyst Tier 2Minisoft Inc Oct 2011 - Jul 2012Phoenix, Arizona AreaAnalyze and troubleshoot customer issues with the MiniSoft Worldwide Accounts Receivable & Collections Software (ARCS). Working to keep both the front-end software client and back-end SQL database structure functioning together at the second tier support level.
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Customer Support RepresentativeCdmdata, Inc. - A Kelley Blue Book Company Oct 2006 - Jun 2011Scottsdale, ArizonaSoftware and hardware support for the CDMdata DigitalLot Solution (a comprehensive data collection and distribution package). Support for auto dealers using the package including on-the-phone training in the use of the device and inventory software; troubleshooting process issues, and maintaining satisfied customer relations.12-30 calls daily. -
Insurance Support RepresentativeSperion (Staffing Company) Nov 2004 - Sep 2006Tempe, ArizonaAssigned to State Farm Insurance - Internal systems support for State Farm Insurance an external representative. Software and hardware trouble-shooting for common equipment in insurance agency offices, including printers, image scanners, multi-function devices, PC Workstations, Laptop computers and docking stations, PDA devices, Internet Explorer, records updating and maintenance, electronic signature devices, MS Office products (Word, Excel, Outlook), and other common office situations. Received Spherion Employee of the Month for May 2006. 35-45 calls daily.
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Telecommunications Specialist IiiCox Communications Jul 1996 - Feb 2004Phoenix, ArizonaTechnical support for video systems related to and including: Analog and digital cable services (problem diagnosis and resolution), television (troubleshooting picture problems and customer education), videocassette and first tier support of broadband internet (issues related to Cox High-Speed Internet). Customer account support including, billing and account maintenance, the scheduling of installation / disconnection of cable and telephone services and service repair calls. 45-55 calls daily. Mentoring: Aid in training newly hired individuals in customer service, technical support and computer processes related to the position. -
Global Distributions Systems RepresentativeBest Western International Jan 1993 - Jul 1996Phoenix, ArizonaCustomer Support included: Reserving hotel accommodations both internationally and domestically for business and recreational travelers, aiding automated reservations made by travel agencies through automated airline networks. 55-60 calls daily. Mentoring: Taught several classes in policy, procedure and promotions regarding international hotels and travel.
Lejon Johnson Skills
Lejon Johnson Education Details
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Photography, Art -
General Studies
Frequently Asked Questions about Lejon Johnson
What company does Lejon Johnson work for?
Lejon Johnson works for Minisoft Inc
What is Lejon Johnson's role at the current company?
Lejon Johnson's current role is Support Analyst Tier 3 at Minisoft Worldwide Inc..
What is Lejon Johnson's email address?
Lejon Johnson's email address is le****@****cox.net
What is Lejon Johnson's direct phone number?
Lejon Johnson's direct phone number is +160230*****
What schools did Lejon Johnson attend?
Lejon Johnson attended Arizona State University, Glendale Community College.
What are some of Lejon Johnson's interests?
Lejon Johnson has interest in Writing, Technology, Art, Reading, Fantasy, Science Fiction.
What skills is Lejon Johnson known for?
Lejon Johnson has skills like Customer Service, Troubleshooting, Computer Hardware, Access, Technical Support, Windows, Inventory Management, Software Installation, Microsoft Excel, Printers, Microsoft Word, Help Desk Support.
Who are Lejon Johnson's colleagues?
Lejon Johnson's colleagues are Evgeniy Gromov, David Reines, Byron Wieneke, Jeff Koenig, Barbara Stanfield, Chris Bryson, Mary Zurbuchen.
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LeJon Johnson
National City, Ca
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