Daniel Silverman Email & Phone Number

Mathis, Texas, United States

Responsible for 7 properties, 20 employees including 6 managers, Rent collection, record keeping,showing sites/rooms to perspective clients, overseeing check-in and check-out inspections, generalmaintenance (pool, electrical, light plumbing, carpentry, landscaping), site meter reading and billing,overseeing contractors for larger jobs, marketing, enforcing property rules and regulations, fair housinglaws, financial analysis, P&L statement analysis, cash deposits, coaching, training, hiring.• Spearheaded a grassroots marketing campaign that helped achieve a 75% occupancy in the RV Park• Revised website to include better SEO which lead to an addition 10% occupancy across the motel andrv park.

Woodinville, Washington, United States

Floating District Mananger for the greater Seattle area (5 Districts, 12-16 store/district, Volume 42-63million), recruiting and interviewing (managers and help managers staff stores), payroll expense control, store observation visits, monitor customer service programs, monitor employee training and regional training goals, goal setting, year end evaluations, training and coaching store team members, monitor stores delivery vehicles ( maintenance, safety, appearance), schedule and participate in store inventories, monitor loss prevention protocols ( work with regional loss prevention to monitor stores), controlling store turnover, working with regional HR to resolve district issues, evaluating customer service complaints and handle appropriately, field warehouse return/delivery complaints (correction at store level), hold district store manager meetings every two months, district P&L statements, monitor store inventory resets, work with regional managers and territory sales managers to gain markets share of local commercial business.• Reduced district store turnover by 32%• Helped regain district commercial market share by 45% over competition• Increased district sales by an average of 25% per location by exploiting competitions weaknesses

United States

Currently, I am charged with managing district operations, leading a team of 10+ supervisors and 75+ employees for a global high-tech inventory and retail merchandising company. I develop budgets, forecast expenses, and invoice customers. Completing staff and inventory schedules, I coordinate services with customers. Gathering service data on an ongoing basis, I review profit and loss statements to evaluate district performance. In addition, I maintain a fleet of vehicles. The positive results of my efforts to date included:• Expanded to a staff of 75 employees through implementing effective job marketing and training programs. • Ranked first in region and top 15 world-wide for district performance on a consistent basis due to the comprehensive team training provided.• Improved employee retention 60%, now ranking in the top 20 districts world-wide, up from the top 50, by closely monitoring new hires throughout their training and intervening promptly to resolve issues.• Decreasing time spent at events 30% resulting in a boost to the gross margin by training supervisors in proper entrance and exit techniques. • Increased gross margin 12.5% by accurately forecasting district travel needs and accurately passing rental and gas charges onto the customer.

Cheyenne, Wyoming, United States

Leading a team of 150 employees, I effectively operated 4 year-round retail locations, 10 seasonal locations, 50 out of state locations, and a 33 cabin motel. Achieved business goals by building productive teams, implementing cost-effective budgets, and maintaining inventory in compliance with company procedures. In addition, I collected and analyzed data to evaluate business performance and ensured the implementation and enforcement of appropriate cash controls and loss prevention procedures.Top business goals completed during my tenure included:• Increased sales 20% through the development and implementation of effective sales and marketing initiatives that included radio, internet, and TV advertising campaigns.• Slashed 37% in fees and processing costs by negotiating for more favorable credit card rates for previous and new merchant services.

Bradenton, Florida, United States

I was charged with creating comprehensive business and marketing strategies, and monitoring progress via preparing and analyzing administrative reports. In addition, I scheduled employees and optimized labor costs, successfully managing, hiring, and training 20 store employees. In addition to a variety of other vendor deliveries, I received, processed, and merchandized three deliveries of 2,000 caseloads per week. Highlights of my achievements in this position included:• Increased sales 12.75% through developing and expanding a craft beer program contacting new vendors/breweries and working with their marketing teams to ensure proper store placement.• Improved customer retention by assisting in the development of a new customer loyalty program that rewarded return customers with a variety of perks, competing successfully with a national chain.