Developing course materials, assessment methodology and teaching courses (Retailing, Consumer Behavior and Business Sustainability)

Managing all aspects of business-to-business consulting focusing on operational efficiencies, marketing/sales plans, organizational development, training/development and other trade specific issues Designing and implementing branding initiatives designed to diversify client’s portfolio resulting in 60% increase in customer baseFacilitating customer-centric and metric-driven culture by improving collaboration between sales, operations and account management teamsDirecting development and creating business logic of a technician-based computerized maintenance management system (CMMS), saving over $100K in development costsDesigning, developing and delivering training curriculum for various courses for an international trade organization

Directed and developed a staff of 28 team members, 5 direct reports At the peak, the responsibilities listed below covered >12,000 stores, >$300M in annual managed budgets, >$80M in annual managed capital projects and over 400K preventative and reactionary services annuallyChaired the internal Sustainability Committee tasked with creating a cohesive external sustainability message to be used on the company website and various social media outlets Centralized and managed various facilities services including repairs to items such as HVAC, Doors/Glass, Roofing, Interior & Exterior Building issues, Landscaping, Snow Removal and various equipmentEstablished an Environmental compliance program in all stores that met all local, state and federal regulations including the installation of needed equipment and supplies, developing training for all levels of store employees and field management and working with IT to develop easy barcode based scanning sortation of items to be disposed Directed the development and created the business logic of a Dollar General IT built software system uses to report facilities and utilities issues. This has now grown to include other trades. Researched and implemented an LED lighting upgrade project involving changing all internal lighting sources to LED resulting in a ~20% overall energy savings per store. >2,300 stores converted with an estimated annual savings of over $6.5M. Researched and implemented an HVAC replacement program in which inefficient and outdated HVAC units were replaced at selected stores. >2,000 stores had units replaced resulting in an estimated annual savings of over $2.5M and improved comfort for the associates and customers. All other tasks mentioned in other DG positions listed below retained through entire tenure with the exception of the store opening software

Managed and developed a staff of 14 team members Instrumental in the design of a chain-wide recycling program that has resulted in ~$200M in savings/avoidance and over 1M tons of cardboard recycled Introduced an energy management system project that resulted in over 11,000 installations and an annual savings of >$25M (cumulative of over $135M)

Managed and developed a staff of 9 team members Researched and implemented an in-store music and messaging systems to enhance the customer experience resulting in over 200 stores installedCentralized external floor care services for all stores

Managed and developed a staff of 6 team members Centralized waste management programs for all storesDeveloped the refrigeration rollout program for over 4400 stores; at the time this was the one of the largest rollouts in terms of number of stores in retail history. This project resulted in >78,000 refrigeration units being installed. Designed and implemented a scheduled pest management program for all storesDesigned and implemented a scheduled preventive maintenance program that cleaned the mechanical components of refrigeration units and changed HVAC filters for all stores which resulted in fewer reactionary issuesDeveloped administrative and retail budgets for the functional areas managed

Co-founded Internet development and marketing consulting business and was responsible for all technical and general operations of the company including all marketing efforts, sales and website design

Coordinated the development and day-to-day operation of a project management software system designed to facilitate the opening of an average of 600 stores per year

Coordinated various marketing and promotions duties at the record label