Daniel Madera Email & Phone Number

Las Vegas, Nevada, United States

With a focus on client satisfaction and product excellence, I collaborated closely with clients, development, and product teams to integrate Sportradar data APIs seamlessly into client applications. My responsibilities included reviewing documentation, devising implementation strategies, and conducting weekly Zoom meetings to address issues and provide software updates. Additionally, I worked with an international team to troubleshoot global problems, offered valuable feedback for product enhancements, and conducted training sessions to streamline knowledge sharing processes. My dedication to maintaining up-to-date knowledge of clients' business goals and managing client relationships ensured high satisfaction and retention rates.

Las Vegas Metropolitan Area

As a dedicated professional in the sports gambling industry, I have facilitated certification testing for clientele, ensuring smooth integration with the Sportradar Unified Odds Feed. My commitment to delivering exceptional customer service has been evident in my adept handling of inquiries and technical issues related to the Unified Odds Feed via webchat, catering to an international client base. Serving as a knowledgeable ambassador for the industry, I have not only educated clients on betting regulations and standards but also effectively resolved software issues, further enhancing client satisfaction and industry compliance.

Denver, Colorado, United States

Full time student. Spend 4 months learning Software Development. Collaborated with other student to create apps, and pair programing. Par took in daily lessons. Completed code challenges. Built personal projects using a programming languages such as, Ruby, Ruby on Rails, JavaScript, HTML, CSS, and React.

Denver, Colorado, United States

Educated potential clients on the short term rental market, and the services that Evolve offers. Built trust with clients through professional communication. Collaborated cross functionally to ensure clients had the highest level of customer service and a smooth onboarding process.Met sales quota 9 months in a row, due to assertive sales methods and customer referrals.

Greater Denver Area

Grew book of business from 50 clients to over 300 through prospecting and relationship building. Showed clients the benefits of working with the Rockies and joys of attending a game, with Powerpoint presentation, and site tours. Leading to events, and first time clients, that would become repeat clients. Organized logistics for National Anthem groups of up to 1000 participants, with clear and concise communication.

Greater Denver Area

Greater Denver Area

Full Stack Software Engineer, Computer Software Engineering

Bachelor Of Science - Bs, Kinesiology And Exercise Science