David Mccann Email & Phone Number

Skills:• Active Directory and Office 365 administration, focusing on security permissions and Group Policy Objects (GPOs).• Configuration and administration of devices in Cisco Unified Communications Manager (CUCM) and Unity.• Extensive knowledge of computer hardware, including troubleshooting and repair.• Proficient in Cisco command-line interface for network configuration.• Troubleshooting circuit issues with Cisco routers, switches, and Virtual Gateway Routers (VGWs).• Experienced in Windows OS and macOS environments.• Design and implementation of small-scale Cisco networks.• Skilled in computer repair, software and hardware.• Maintenance and management of small network infrastructures.• Strong understanding of networking fundamentals.• Management of assets and inventory systems using SnipeIT and KACE.• Collaboration with third-party vendors for issue resolution (e.g., Cisco, eGain, Dell, Nuance, Insight, Calabrio).• Creation and management of virtual machines using vCenter.• Automation of tasks and processes using PowerShell scripting.• Basic experience with SQL Server for database management.

Listed skills include Computer Maintenance, Networking, Microsoft Office, Troubleshooting, and 7 others.