Douglas Mcloughlan Email & Phone Number

Dumfermline

Uk & Netherlands

Cambridge, England, United Kingdom

Airth

"Delighted to be appointed as Jisc Operations & EPMO Director focusing on the development of our P3O capability in portfolio management and designing, implementing and managing our new approaches to customer operations and their efficiency."

Bristol

Responsible for the design, development and delivery of the digital platform and services of Jisc - a charity focussed on the digital empowerment of our Higher & Further Education and Skills sectors.

Uk

May-14 - Senior Project Manager Jisc - Managing the design and delivery of a strategy and operating plan for this major supplier of innovative technology to the HE & FE sectors.Mar14 - May 14 - SOAS University of London, Contract to identify solutions that will transform the records management process with the School. Assessing current business processes and identifying possible improvements including use of appropriate technology such as SharePoint ECM.Mar13 - Mar14 Business Gateway Fife . 12 month contract to devise and deliver a programme of change as the Interim Operations Director for this business support Arms Length Management Organisation. Programme included:-Improved sales performance across the product portfolio to return company within 6 months to targeted monthly 10% operating surplusOffice move resulting in 50% reduction in associated overhead costsICT & Telephony refresh – 25% reduction in on-going operational costs with enhanced provisionOrganisational restructure and recruitment programme – reducing operational costs by 20%Designed and implemented full performance management system including online dash-boardingJan13 - Mar13 Initiated a IP Telephony & Unified Communications Services project for School of Oriental & African Studies (SOAS) University of London. Designed to enhance the communication platform of the school and develop unified communication strategies and tools to enhance the communication mobility of staff and student alike.Jun12 - Dec12 Design and Delivery of an Online Application System for the SOAS, University of London. Successfully delivered on-time and to budget. Full paperless online application and application processing system utilising Hobsons Apply Yourself cloud based solution now fully operational delivering significant quality and productivity benefits. Feb12 - May12 Royal College of General Practitioners (RCGP) - Software Product Usability & Design review

Sir Chris Hoy Velodrome Glasgow

Delighted to have been selected as a Clyde-sider volunteer for the 2014 Commonwealth Games. Will be working with the photographers within the Sir Chris Hoy Velodrome ensuring they get that memorable picture that defines the Games. Inspired by the London 2012 Olympics gamesmakers it is a privilege to be supporting this major sporting event with Scotland and will look forward to proudly wearing the uniform and 'selling' Glasgow to the world.

Edinburgh, United Kingdom

Glasgow, United Kingdom

Exciting new role geared to humanise technology for the contact centre and derive telling insight from its use for our clients, customers and employees.

Creation of new integrated ICT & Applications Division under the Technology Directorate.Designed and delivered technology strategy to deliver improved performance, supplier mangement & staff capabilityProgramme managed the accreditation of the business to PCI DSS standard

Managed all customer facing functions including consultancy, service and programme management. Senior Account Manager for key clients.Board member with responsibiity for business planning & stakeholder management

Locate in Scotland & Supplier Development Division - Engineering/Manufacturing Industry specialist

Research into suitable materials for the fast reactor programme. Specialised in transmission electron microscopy

Master Of Business Administration (M.B.A.), Organisation Design & Development

Bachelor'S Degree, Metallurgy, 1St Class Honours