David Michael Duncan Email & Phone Number

San Diego, California, United States

Improving supplier quality performance at the best company I have ever worked for.

California

Drive Capability Maturity Model Integration (CMMI) initiatives through development and modification of requirements. Lead process improvement initiatives to maintain CMMI Level 5. Facilitate development of advanced CMMI concepts, process, tools and measures to simplify the entire effort using Six-Sigma, Lean Methods. Provide internal training for cross functional continuous improvement projects. Define schedule, budget, and recourse needs for project. Lead/Facilitate internal and external audits (Quality Management System, CMMI, AS9100, ISO, regulatory, customer, etc.). Facilitate Corrective Action Preventive Action (CAPA) requests for remedial steps, root cause, corrective action, and verification of effectiveness through closure. • Company formally recognized as CMMI Development Level V on time and within budget• Ensured statistical compliance with Failure Mode Effect Analysis (FMEA) and other predictive models

Greater San Diego Area

Lead Continuous Improvement initiatives to drive compliance with United States Government (USG) Consent Agreement while improving process performance. Implement Lean, Six Sigma, ACE, and Project Management Body of Knowledge methodologies along with industry Best Practices to reduce cost and ensure compliance. Perform as Lead Investigator for Trade Compliance policy and regulatory violation for 14 sites worldwide. Manage concurrent CI events and investigation while continually communication progress with management. • Implemented investigation and report preparation process which reduced cycle time by 75% - achievement recognized and adopted at corporate level• Performed / led and prepared over 50 legally binding reports detailing root cause analysis, corrective action, preventive action, and containment actions (CAPA)

Stratford, Ct

Implement the Global Trade Service SAP software package necessary to meet consent agreement with USG. Define requirements, prepare project plans, organize procedures and training, coordinate testing, oversee IT development, perform as change agent, communicate with stakeholders, and scrub +200k transactions for upload. Budget: $6.8M. Special assignment due to process and International Trade Compliance knowledge.• Implemented International Trade module for SAP on time and within budget• Prepare operators manual and training for Global Trade Service portion of SAP• Coordinated and synchronized cross-functional business processes to optimize performance

Trumbull, Ct

Increase Customer Satisfaction with commercial aftermarket. Perform as Voice of the Customer advocate and drive the development of robust processes. Use Change Management skills to inspire and influence cultural change from reactive to predictive. Define metrics, perform data analysis, align internal processes and objectives, teach / mentor Continuous Improvement, Lean / Six Sigma, and Project Management skills, reduce cycle time, and improve cost of poor quality. Ensure process changes do not adversely impact product safety. Performed supplier process capability analysis – foreign and domestic. Report directly to company Aftermarket Vice President.• Led hundreds of Root Cause Analyses, Kaizen events, and projects incorporating Best Practices and benchmark solutions for business, overhaul & repair, and manufacturing processes• Implemented high mix / low volume manufacturing cell concepts recognized as World Class• Reviewed status of projects to ensure projects are completed on time and within budget.• Defined and implemented external customer defect collection and management systems• Organized regional customer improvement council to give smaller customers a stronger voice • Identified and addressed weaknesses in business methodologies that increased external customer satisfaction from 4.5 to 6.3 out of 7.0: Improved company ranking in Professional Pilot magazine by 26%• Quickly learned and held accountable for compliance with International Trade and EPA regulations• Used process mapping to aligned value streams and removed constraints increasing on-time delivery from 74% to 91%, and enabled record quarterly margins• Led organization to achieved highest Corporation certification for continuous improvement

Stratford, Ct

Increase active participation in the CI methodologies across company. Communicate vertically and horizontally across the organization to teach and demonstrate how Continuous Improvement / Lean Principals can improve quality, lower cost, and reduce lead-time for business and manufacturing processes. • Energized struggling Lean / Continuous Improvement initiative for +10,000 employees at multiple sites; increased engagement from 2% to 88% in < 2 years• Achieved lasting executive management engagement by implementing a Metric Alignment Board and improving understanding of Key Performance Indicators (KPIs)• Improved quality of wire harness assembly through gauge R&R and SPC methods• Prepared and taught Continuous Improvement, Lean/Six Sigma, and Project Management skills to individual contributors, process stakeholders, and all levels of management

Bridgeport, Ct

Ensure Hydraulics, Landing Gear, Turret Gun, and Major / Final Assembly designs and manufacturing processes meet requirements and can be produced within budget and on schedule. Perform as Flight Safety representative ensuring customer requirements are realized throughout the life cycle of the products and processes. Responsible for evaluation and disposition of non-conforming materials. • Prepared supplier training workshops• Developed process for FAI using CATIA models with reduced written dimensions

Shelton, Ct

Design, implement, and maintain software testing environment for simulating credit card processing. Direct daily Quality staff functions. Manage domestic and foreign contractors. Budget: $1.2M• Ensured denied party screening required after 9/11 had no impact during peak transition times• Standardize testing resulting in lead time reduction from 28 to 5 days – 6 Sigma Green Belt project• Ensured test environment resembled production sufficiently to stress test US's third largest credit card processing network

Trumbull, Ct

Build new SQA Process group to meet Software Engineering Institute Capability Maturity Model, Prepare and implement software quality procedures, Collect data and prepare metrics showing best process improvement opportunities. Budget $700K

Fort Worth, Texas, United States

Prepare business prospectus for bank, secure small business loan, prepare/pay quarterly taxes, manage payroll, balance accounts, design and build patient database (MS Access), customize financial software (Quicken), procure / maintain computer hardware and software in accordance with Health Insurance Portability and Accountability Act (HIPPA)

Fort Worth, Tx

AManage the Software Quality Assurance and Program Quality Engineering Organizations. Ensure Capability Maturity Model (CMM) Level IV accreditation for Software Development Organizations, staff Advanced Programs and manufacturing research projects with qualified and compatible personnel. Prepare Quality Organization budget and schedule estimates in response to customer RFIs Budget: $2.4M• Company formally recognized as CMM Level IV – received LM Corporate NOVA Team Aware • Led QE effort for reduced tool assembly techniques, high speed machining, and composite manufacturing

Fort Worth, Tx

Prepare, estimate, and justify QA requirements for a winning $560B Joint Strike Fighter proposal. Lead QA portion of the Design for Manufacturability and Affordability initiatives. Define the Quality Management System (QMS) for Program. Build trusting relationship with Navy, Air Force, and Marine customers. Budget $850K • Prepared QA portion of the winning JSF proposal• Justified reduced assembly time to customers from 7 days to 45 minutes • Designed system for suppliers to communicate using common cost, quality, and schedule metrics

Fort Worth, Tx

Manage supervisors and staff responsible for compliance of products and processes; Manufacturing Process Control, Company Procedures, Analytical Laboratory Operation, NDI, Chemical Processing, Receiving Inspection, Aircraft DD250, and Hazardous Waste; Management of the facility Quality Management System (QMS); Annual budget: $7.3M• Oversaw implementation of inspection and chemical processing techniques at Mitsubishi Heavy Industries in Korea as part of F-16 Off-Set Program• Reduced chemical and physical laboratory cycle time by 90% and cost by 50% • Reduced NDT cycle time 50% by expanding use of existing automated equipment and process sampling• Reduced disposal cost from $2.1M to $850K. No EPA violations (NOVs) in 1995, first time in company history • Reduced company procedures from 100,000 to 35,000; converted from paper to electronic management system

Fort Worth, Tx

Supervise Nondestructive Inspection Level III engineers and Level II union represented inspectors. Plan, schedule, and manage all daily activity of composite, honeycomb bonded assemblies, and metallic inspections. Purchase and implement AUSS V and LM advanced ultrasonic inspection systems. Budget $2.2M plus $4.1M in capital• Increased staff of certified NDI Level III Engineers from 3 to 11 without hiring new personnel• Project Manager on one-of-a-kind $2.6M robotic ultrasonic inspection system which maintained head normality to within 0.5 degree + 0.1 over a complex contour in a 20' x 6' x 2' volume.

Fort Worth, Tx

Identify and implement quality initiatives to resolve cost, quality, manufacturing, and schedule risk for Air Force F-22 and Navy advanced programs. Perform as QE responsible for aircraft structure and assembly. Negotiated process standard changes to achieve cost targets.• Identified and implemented plans to resolve risks for bonded assemblies and load-bearing composite structures • Negotiated process standard changes with Engineering ensure achievable requirements - increased acceptance rates from 15% to 99.5% - including low observable applications

Kingston, Ny

Perform as supervisor and manufacturing engineer for ceramic material machining operation. Surface, cut, and polish ferrous and silicate material after firing. • Implemented cutting and cleaning systems for electronic ceramic manufacturing facility resulting in 99.5% quality, 100% on time delivery, and 20% reduction in overhead

Master Of Science (Ms), Engineering/Industrial Management

Certification, Composite Design And Manufacturing

Bachelor Of Science (B.S.), Mechanical Engineering

Focus was control systems and robotic.

High School, Science, Math, Woodworking