- Successful administration and maintenance of Cloud provider's enterprise level virtualization infrastructure of ~10 Vcenters, ~5000 ESXi hosts, backed by vMware (monitoring, evaluating system utilization, managing VMs and resources)- Troubleshooting various complex and problematic (infrastructure, performance, user apps, etc. ) cases gathering and analyzing data from logs \ vSphere \ VROPS \ Log Insight- Solving up to 100 cases per month, delivering OLA/SLA of about 96.5% and 98% respectively - Solving (or implementing workarounds for) various complex vCenter \ vCloud \ VCDA issues within strict deadlines- Work on day-to-day tasks (customizing VMs, creating resource pools, migrating VMs between hosts \ clusters \ DCs using both vMotion and VCDA, etc.)- Addressing emerging infrastructure level (utilization \ SDRS \ Datastore) issues- Performing capacity analysis of existing physical production environment using VROPS- Creating custom automation PowerShell scripts- Working with Terraform- Media library (created and updated VM \ vApp templates \ images) management- Managing backup processes using Veeam Backup and Replication- Administering an S3 storage solution, solving user issues- Working with several enterprise ticketing systems on multiple incidents \ requests- Cooperating with other teams on solving issues and escalating to Vendor or Senior teams if necessary- Continuous improvement of existing work processes- Updating KB with new articles\best practices- Provision of technical support for staff from other departments on demand- Maintaining excellent rapport with fellow colleagues, vendors and end customers

- Administering Cloud provider's large scale infrastructure both on Virtualization (customizing VMs, creating resource pools, managing resources, migrating VMs between hosts\clusters\DCs, addressing emerging infrastructure issues, setting up DNS rules) and Guest OS\Services levels- Monitoring infrastructure status (using Zabbix\VeeamONE Monitor). Analyzing and solving emerging issues of different kind on Guest OS\VM\vSphere levels (resources provision issues; access rights issues; network packet loss; OS startup issues)- Administering Windows servers (2008, 2012, 2016, 2019) AD domain controller with both DNS and DHCP set up. Setting up the desired organization structure and functionality using group policies and Windows built-in capabilities- Administering Linux servers (CentOS 7, Ubuntu 14, 16). Creating and managing LVM structures, setting up Apache server, setting up SSH access, managing users and access rights- Creating, customizing and updating VM templates- Setting up and controlling backup processes using Veeam Backup and Replication- Configuring network devices, integrating them into existing infrastructure (Cisco, VyOS)- Setting up monitoring software (Zabbix, VeeamONE Monitor). Adding new hosts, investigating alerts- Integrating Linux-based servers into MS domain- Communicating with customers in English- PowerShell scripts creation

- Supporting multiple company's websites- Communicating on a daily basis with stakeholders located worldwide- Working with stakeholders’ requirements- Discussing projects’ details, technical aspects, risks and approaches to the new features’ implementation with the stakeholder- Solving various technical issues with company websites both individually and as part of the team, forming issues scope, development team tasking- Coordinating IT,QA teams’ efforts, communicating with the teams involved (Analytics and etc.)- Taking part in new websites platforms implementation- Managing the launches of several websites- Participating web sites modernization projects as a consultant\platform specialist- Taking part in implementing new products and logic into the License Renewal system and migrating legacy logic into new program environment- Configuring website modules using Git- Modifying new and existing pages (custom and CMS template-based pages)- Adding new JS functionality, editing CSS/HTML upon stakeholder's request- Resolving script (JS/ jQuery)/markup (HTML, CSS) pages' and infrastructure issues emerging- Completing tasks within limited time frame

Took part in the following projects:www.gurmelle.ru (webpage designer/content manager)www.profstandarts.org (programmer/content manager)www.pokley.ru(programmer)www.faipa.ru (webpage designer/content manager)www.interhair.ru (webpage designer/content manager)www.haircom.ru (webpage designer/content manager)www.legat-m.ru (programmer/webpage designer/content manager)www.nikonoff.ru (content-manager)www.coolcar.ru webpage designer/content manager)www.inen.ru(content-manager)Worked with CMS Joomla, ShopOS.

During my work I was the only consultant responsible for international projects.Results achieved:- Creation and implementation of a large-scale European pharmacological project that embodied business processes for 6 countries\regions and a Mobile App for Sales Representatives.- Implementation of various country-specific business processes, such as Targeting, Meeting management, Activity management, Sampling management, etc.- Merging 2 large-scale systems (Middle East and Turkey)- Implementation of a large-scale project for Ukraine- Support of major projects for Latin America, Turkey, Middle East; Responsibilities:- Communication with developers (including foreign developers). Team work management.- System objects, fields, layouts creation, system components transferring, packages installation, etc.- Staff training (system basics, current project details, etc.)- System logic creation and customization via Workflow, Approval processes, Email notifications, Flows and etc.- Profiles, Role Hierarchy, Territories customization- Mass data import\export- Working with Apex Data Loader, Jitterbit, SFXOrgData- Integration with external system setup via FTP using Jitterbit- Project documentation creation- System testing- Meetings with company's customers- Mobile App (for Sales Representatives) testing and setting up