1. Responsible for providing of the IT solution, region Russia and CIS, more than 850 objects and about 20 000 users.2. Planning and development of the IT operation block.3. Negotiations with many vendors and contractors for implementation IT solution.4. Responsible for the implementation of various business systems (MS Dynamix AX, R-Keeper, Qlik Sense, BI, DocsVision, WebTutor).5. Constant communication with business units (HR, Operation department etc.)6. Transformation of a classic IT unit to a business IT unit resulting in great profit.7. Create, protection and execution IT budget.8. Managing and teaching IT staff. (mark 360, individual improve plan). 9. Implementation of various systems: Jira, Confluence etc.My achievements: - creation of hybrid infrastructure (move to public cloud 80% business applications, online analytics, monitoring systems, Office 365, MS Teams). Reduction of the budget twofold. - development and implementation of architecture mobile application. - development of architecture of self-service kiosks. - implementation of Service Desk for all business units (Operation dept., accounting dept. etc). - development and implementation of network fiscal systems. 2 fiscal registrars for 1 object. Reduction of the budget about 30% without decrease of quality and SLA. - Implementation of project Mobile Device Management for company devices, You can see my interview about this project: https://www.mobileiron.com/en/case-studies/burger-king - Implementation and optimization of various operation processes in the restaurants (the electronic menu, the digital menu board, continuous updating of the cash system, etc). - updating ERP infrastructure (moving to a new on premis infrastructure – improving response time threefold).My skill set: negotiations, team management, IT processes management, clouds.

1. Developed and implemented a full-infrastructure company from scratch. (hardware based on IBM (Lenovo), software infrastructure based on Microsoft technology, the telephone system and video conferencing based on Avaya, the wide network based on Cisco devices).2. Creation, protection and execution of the IT budget.3. Creation of network security, various user policies (backup policy, password policy …).4. Designed, implemented, developed and ERP and the cash system company from scratch based on Microsoft Dynamix AX 2012R2, cash system based on R-Keeper.5. Designed and implemented new infrastructure of monitoring system for infrastructure and business processes (SolarWinds, Python, Postgres). My achievements:- Designed, implemented and developed ERP system, continuous improvement without the interruption of business processes.- Designed, implemented the core infrastructure: Ms Exchange, Windows Active directory, terminal servers.- Implemented ITSM processes (Incident management, service desk, knowledge base) My skill set:Administration: Windows 2000 – 2016, SQL, SAN, LAN, 1СVendors: IBM, Lenovo, HP, Cisco, Avaya, Radvision, KempSupport MS Windows Server, MS Axapta, R-Keeper, CRM, QlikView, Qlik Sense.

Strategic planning, developing and improving of the IT department.Improve retail chain, the IT part.Designed and implemented policies and procedures.Negotiations with many vendors and contractors for the implementation of IT solution.Designed the IT budget.Managed the technical support team.Implemented various ITIL/ITSM processes. KPI.

Designed and implemented MS SharePoint 2007-2010.Supported IP ATS Avaya S8300, S8500.Designed and implemented SAN based on vendor BROCADE.Designed and implemented the private cloud based on Hyper-V, VMWare.Supported and integrated high load data bases.Implemented and supported MS Dynamics AX.Created fault tolerance distributed network based on EIGRP, OSPF, GRE, IPSECImplemented and migrated users and data to MS Active Directory and MS ExchangeCreated scripts based on PowerShell, VBS, PythonImplemented Microsoft BI, CognosTrained users.Implemented technical support.Implemented tenders and budget.Negotiations with vendors and contractors for new IT solutions.Designed and implemented policies and procedure.Servers and storages: IBM, HP.

Implemented new services (Windows 2003 server, MS Exchange 2003, Cisco, PIX, FreeBSD), SNMP.Security infrastructure, clustering Microsoft Windows 2003 server, enterprise security, Wi-Fi, Radius, -SAN, HP EVA 4000, backup system based on HP OpenView Data Protector 5-6.Microsoft Active Directory and failover MS Exchange distributed infrastructure via VPN tunnel.Designed and implemented internal policies and procedures.SLA.

Negotiated with contractors of network devices.Improved of IT Infrastructure. Designed and Implemented Campus LAN. Worked with network devices 3Com and Cisco.Routing, switching, VLAN, WLAN, SNMP, dynamic routing, NAT, PAT, LACP, IDS, TCP/IP.Cisco IOS, PIXOS и 3ComOS.Implemented servers UNIX (Linux, Unix: Gentoo, Alt, Slackware, FreeBSD, Solaris), MS-SQL 2000, MySQL.Supported WINDOWS 2000-2003. Supported 1С Enterprise 8.0. Designed and supported Novell NetWare 6.0-6.5.