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David is an energetic MBA with over 15 years of experience in just about every aspect of IT with emphasis on Service Desk, Operations and Production Control departments. He tactfully manages IT staffing, including recruitment, supervision, scheduling, development, mediation, disciplinary actions, and morale building. His team player attitude and consistent positive office presence has always made for easy transition into new roles. His organization and process implementation skills have led multiple IT departments out of eras of poor customer satisfaction. Chat with him today to find out how he can fit your service desk or project management needs.
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Emdeon Desktop Support Lvl Iii, Capario It ManagerEmdeon Sep 2014 - Oct 2015Irvine, CaResponsible for all facets of Help Desk and Desktop Support for over 120 local and remote HIPAA regulated users. Managed all areas of desktop IT assets, including PCs, peripherals, IP phones, printers, and secure data encryption. Successfully led the high profile project to quickly migrate 120 users to new PCs, while testing and implementing cross domain solutions for 100% connectivity. Last day of Emdeon employment is October 2, 2015 -
Helpdesk And Desktop It ManagerCapario Mar 2009 - Sep 2014Irvine, CaResponsible for all facets of Help Desk and Desktop Support for over 140 local and remote HIPAA regulated users. Successfully defined and implemented proper Help Desk processes and procedures to quickly bring the department out of an era of poor customer satisfaction. Managed all areas of desktop IT assets, including PCs, peripherals, IP phones, printers, cell phones and secure data encryption. Hired and developed a fun, highly productive team while providing opportunities for career growth. -
Account Executive, ManagerNewport Technolgy Group Jan 2008 - Feb 2010 Provide desktop, network, software & telecommunications support to small and medium sized companies in Orange County. Provide a full life cycle management approach to supporting various technology infrastructures Assist in the selection, procurement, installation, support and disposal of desktop and network hardware, software and telecommunications equipment. Manage consulting technicians.
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Helpdesk Manager / Lead Desktop TechnicianResmae Mortgage Corporation Oct 2006 - Jan 2008Brea• Led and helped develop a team of five Lvl 1 and Lvl 2 IT stafff.• Promoted communication across teams that greatly assisted scheduling and goal achievements. • Created, supported and maintained user profile information in AD including rights, security and groups • Coordinated meetings for Change Controls and Help Desk• Identified, researched and resolved technical problems• Tracked and monitored problems to insure a timely resolution• Maintained, analyzed, troubleshot, and repaired computer systems, hardware and computer peripherals -
Systems EngineerAmeriquest Mortgage Company Jun 2004 - Jun 2006 Updated content for production and certification web environments Tracked and monitored servers for SOX web security and compliance Assisted management in the scheduling, planning and monitoring of production operations. Responsible for production control/support activities. Coordinated efforts across IT teams to successfully rack over 1500 servers in a new data center location. Supported associates in technical tasks, training, documentation, and production reports. Facilitated communication and processes across IT groups, outside vendors, and senior leadership
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David Olson Education Details
Frequently Asked Questions about David Olson
What is David Olson's role at the current company?
David Olson's current role is Business Owner at Olson IT and Construction Services.
What is David Olson's email address?
David Olson's email address is do****@****roco.dk
What is David Olson's direct phone number?
David Olson's direct phone number is +156236*****
What schools did David Olson attend?
David Olson attended California State University-Long Beach - College Of Business Administration, California State University-Long Beach - College Of Business.
What are some of David Olson's interests?
David Olson has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is David Olson known for?
David Olson has skills like Process Improvement, Leadership, Management, Vendor Management, It Service Management, Desktop Support Management, It Strategy, Helpdesk Support Management, Cross Functional Team Leadership, Team Building, Project Planning, Sdlc.
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David Olson
Washington Dc-Baltimore Area4my.wheaton.edu, usda.gov, goarmy.com, cpsc.gov -
David Olson
Greater St. Louis -
David Olson
Analytics Manager @ First Interstate Bank | Master'S Degree In Data AnalyticsBillings, Mt4wellsfargo.com, consumerdirectcare.com, firstinterstate.com, coastalbank.com -
2olsonlaw.co, olson.com -
David Olson
Ai Innovations | M&A Ops | Angel Investor | Stanford Alum | Nfl Qb | Jesus FollowerCharlotte Metro3dualbootpartners.com, alumni.stanford.edu, captechconsulting.com
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