Devon Hernandez Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Engaged clients as they entered the branch by welcoming them and making them feel appreciated. This included managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings.Helped clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit and/or assisted with updating their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.Educated clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs.Built relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity were identified.Assisted clients and the branch team by helping with new account openings

Nashville, Tennessee, United States

- Collaborated with other administrative team members and the finance department on special projects and events.- Ran and resolved weekly collection reports by examining customer payment plans and history- Paid vendors and resolved potential contract, invoice or payment discrepancies- Reconciled and validated processed work by reviewing entries in QuickBooks reports and verifying balances.- Scheduled and coordinated meetings, appointments and travel arrangements for supervisors and managers

I worked as the HR Manager for SAE Engineering where I utilized my extensive knowledge of conflict resolution, performance management, office organization and technical communication to contribute to the company’s overall success.Here are just a few of the task that I handled on a daily basis:- Maintained accurate records of new hires and terminations to prevent legal action- Managed the payroll processing of semi-monthly payrolls for all employees- Input and processed all information for electronic pay methods, tax withholdings, advances, garnishments, child support and verification of earnings- Interacted with managers and executives routinely to explain procedures and resolve discrepancies- Collaborated with other administrative team members and the finance department on special projects and events.

Tracy, Ca

- Handled all material management operations including- Ordering of materials for all jobs and processing of work orders- Reviewed then processed all accounts receivable (AR) and accounts payable (AP) for assets in excess of $7mm - Received and/or paid vendor payments, customer contracts, creditor payments, and the reconciliation of credit card charges to deposited checks. - Processed all sensitive private data as it pertains to Human Resources including: -Payroll time sheets, payout of commission checks, onboard processing, and the safe handling of all personal information - Daily assisted the CEO/Owner(s) with all customer job planning, scheduling, and potential conflicts.- Worked with the commission based sales team to evenly and equally distribute leads whether internet or phone based ensuring the greatest efficiency, productivity, and impact to bottom line

Modesto, California Area

- Trained and mentored new baristas on the high company standards and requirements expected of each Starbucks partner- Welcomed and connected with each customer, to anticipate their needs and ensured they left satisfied. This included demonstration of the “Just Say Yes” policy when addressing customers’ concerns or complaints.- Made sure to follow all government OSHA and internal Eco-Sure health and safety regulations with an emphasis on sanitation- Followed cash handling procedures and cash register policies to contribute to store goals for increasing sales and improving profits