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João Ribeiro Email & Phone Number
Customer Service Analyst
at
Unimar
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Analyst
Location
Santos, São Paulo, Brazil
Company size
Who is João Ribeiro? Overview
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Quick answer
João Ribeiro is listed as Customer Service Analyst at Unimar, a with 438 employees, based in Santos, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for João Ribeiro.
João Ribeiro previously worked as Customer Experience Analyst at Msc Mediterranean Shipping Company and Commercial Analyst Jr at Msc Mediterranean Shipping Company. João Ribeiro holds Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management from Anhanguera Educacional.
Company email context
Email format at Unimar
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Unimar
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Profile bio
About João Ribeiro
Hi there! I’m João Ribeiro!As a dedicated professional, I believe that effectively showcasing my skills is essential for advancing my career. My journey began with a dream, and I’m committed to transforming it into reality through continuous learning and new achievements.I hold a degree in Administration from ESAMC Santos and am currently pursuing an MBA in Logistics and Supply Chain.With nearly 7 years at Mediterranean Shipping Company, a global leader in container shipping, I have developed a strong skill set as a Commercial Assistant, specializing in documentation processes, including Original Bill of Lading management. I also gained valuable experience in the Vessel Share Agreement (VSA) department, where I focused on building strong, collaborative relationships with key partners like Maersk, Hapag Lloyd, Hamburg Süd, ZIM, and ONE.Currently, I work in the Customer Experience department, where I ensure a seamless journey for our clients—from the initial booking to after departure support.I’m always open to connecting, so feel free to drop me a message here! Feel free to reach out!
Listed skills include International Logistics, Teamwork, Project Management, Analytical Skills, and 4 others.
Current workplace
João Ribeiro's current company
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Unimar
7 roles
João Ribeiro work experience
A career timeline built from the work history available for this profile.
Customer Experience Analyst
CurrentAssistência aos clientes em todas as etapas do processo de Booking, garantindo uma experiência positiva desde a reserva até a entrega da carga. Ofereço atendimento por telefone e e-mail, fornecendo informações precisas sobre itinerários, rastreamento da carga, alterações em prazos e outros detalhes relevantes da operação marítima e do navio.
Jul 2024 - Present
Commercial Analyst Jr
In charge of being in contact with other shipping companies (Maersk, Hapag Lloyd, Hamburg Süd, ZIM...) to control their allocation (TEUs and TONs) on MSC’s vessels. Daily schedule updating for the whole company, and also updates on routing guides/operational dates on the internal system.
Jul 2021 - Jun 2024
Commercial Assistant
In charge of being in contact with other shipping companies (Maersk, Hapag Lloyd, Hamburg Süd, ZIM...) to control their allocation (TEUs and TONs) on MSC’s vessels. Daily schedule updating for the whole company, and also updates on routing guides/operational dates on the internal system.
Sep 2020 - Jul 2021
Document Assistant
Working at the Documentation Department (Export process), where I had tasks as Correcting, Organizing, and printing Bill of Lading). Treatment to the customer on the phone, by E-Mail, and personally.
Feb 2019 - Sep 2020
Intern
Assist in the control of information to the area in the files, filling in the VCI-TOR (System about Vessel's Call Information). Support in the TDR (Terminal Departure Report) conference, execution of OBLX partners, sending Arrival & Sailing Notice to partners. Support analysts in the development of projects and strategies in the area.
Feb 2018 - Dec 2018
Administrative Auxiliary
Labormed Saúde Ocupacional
Responsible for tasks as organizing and providing daily list medical files for the Doctors from the company, and also in charge of the organization of the whole archive.
Jan 2014 - Jan 2018
Team & coworkers
Colleagues at Unimar
Other employees you can reach at unimar-agency.com.br. View company contacts for 438 employees →
TB
Thiago Braga Rodrigues
Colleague at UnimarSantos, São Paulo, Brazil
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CI
Cristian Ibacache
Colleague at UnimarSantos, São Paulo, Brazil
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CR
Caroline Reis
Colleague at UnimarSantos, São Paulo, Brazil
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MJ
Maria Julia Ferreira
Colleague at UnimarSantos, São Paulo, Brazil
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RR
Renata Ramalho
Colleague at UnimarSantos, São Paulo, Brazil
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BM
Bruna Martins
Colleague at UnimarSantos, São Paulo, Brazil
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LP
Luciano Pereira
Colleague at UnimarItapema, Santa Catarina, Brazil
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EF
Everaldo Favarato
Colleague at UnimarSerra, Espírito Santo, Brazil
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PV
Paulo Victor Bastos
Colleague at UnimarSão Luís, Maranhão, Brazil
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JC
Johne Carvalho Da Silva
Colleague at UnimarSantos, São Paulo, Brazil
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Thiago Braga Rodrigues
Colleague at UnimarSantos, São Paulo, Brazil
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CI
Cristian Ibacache
Colleague at UnimarSantos, São Paulo, Brazil
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CR
Caroline Reis
Colleague at UnimarSantos, São Paulo, Brazil
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MJ
Maria Julia Ferreira
Colleague at UnimarSantos, São Paulo, Brazil
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RR
Renata Ramalho
Colleague at UnimarSantos, São Paulo, Brazil
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BM
Bruna Martins
Colleague at UnimarSantos, São Paulo, Brazil
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LP
Luciano Pereira
Colleague at UnimarItapema, Santa Catarina, Brazil
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EF
Everaldo Favarato
Colleague at UnimarSerra, Espírito Santo, Brazil
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PV
Paulo Victor Bastos
Colleague at UnimarSão Luís, Maranhão, Brazil
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JC
Johne Carvalho Da Silva
Colleague at UnimarSantos, São Paulo, Brazil
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4 education records
João Ribeiro education
Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management
Bachelor Degree, Business Administration, Marketing
Logistics, Supply Chain, Logistics, University Graduate Interrupted In The Last Semester, In June 2016.
Technical Administration College, Administration
Etec Dona Escolástica Rosa - Santos
FAQ
Frequently asked questions about João Ribeiro
Quick answers generated from the profile data available on this page.
What company does João Ribeiro work for?
João Ribeiro works for Unimar.
What is João Ribeiro's role at Unimar?
João Ribeiro is listed as Customer Service Analyst at Unimar.
Where is João Ribeiro based?
João Ribeiro is based in Santos, São Paulo, Brazil while working with Unimar.
What companies has João Ribeiro worked for?
João Ribeiro has worked for Unimar, Msc Mediterranean Shipping Company, and Labormed Saúde Ocupacional.
Who are João Ribeiro's colleagues at Unimar?
João Ribeiro's colleagues at Unimar include Thiago Braga Rodrigues, Cristian Ibacache, Caroline Reis, Maria Julia Ferreira, and Renata Ramalho.
How can I contact João Ribeiro?
You can use AeroLeads to view verified contact signals for João Ribeiro at Unimar, including work email, phone, and LinkedIn data when available.
What schools did João Ribeiro attend?
João Ribeiro holds Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management from Anhanguera Educacional.
What skills is João Ribeiro known for?
João Ribeiro is listed with skills including International Logistics, Teamwork, Project Management, Analytical Skills, Microsoft Excel, Communication, Administration, and Customer Service.
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