Dominic Kam Email & Phone Number

Singapore

San Francisco, CA, US

New Relic (Leader in 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring, 12th Consecutive Time since 2012) is a comprehensive cloud-based observability platform designed to help organizations monitor, debug, and improve their software applications and infrastructure. It provides a unified view of the entire software stack, from the backend.

San Jose, CA, US

San Jose, CA, US

• Sales Executor ~Zoom is a communications technology company that is a leader for UCaaS, Video Infrastructure and a top Cloud Contact Centre provider.Proficiency:
• Virtual Meetings & Events
• Cloud Phone Services
• Video Room Solutions, Workspace
• Omnichannel Contact Center
• Messaging, Conversation Intelligence

Oslo, Oslo, NO

• Back to Video Communications ~A self-hosted solution focused on supporting industry-standard encryption of end-user device communications, keeping all video calls and shared media content secure and private, while on.
• On-Prem Video Infrastructure
• Cloud Video Interoperability
• AI Customer Service & Support

Campbell, CA, US

• CPaaS ~ Communications Platform as a Service, is a cloud-based platform that allows companies to embed communications into applications and create customized flows to enhance the customer and employee experience..
• APIs (SMS, Voice, Video, Chat Apps - WhatsApp, WeChat, Line, Viber, etc.)
• Contact Center (Omnichannel Routing, Analytics, Workforce Management, Customer Engagement)

London, United Kingdom, GB

Online Business Specialist ~Embark on new sales techniques focussed on the various target audience with digital marketing➤ Brand Awareness➤ Sales Engagement ➤ Adwords Advertising➤ Marketing Automation/Workflows➤ Cultural TransformationProficiency: Video Conferencing as a Service (Pexip, Cisco BroadCloud)

London, United Kingdom, GB

• Generalist Hunter ~After acquiring various skills from my previous roles, I entered the Sales world to explore my passion for business development, customers relations, challenges facing, and research into markets. I.
• Collaboration (Audio, Web, Video)
• Cloud Telephony
• Digital Events (Webinars, Online Learning, Investor Relations, Virtual Symposium)
• Unified Communications (Cisco, Microsoft Skype for Business/Teams)

Armonk, New York, NY, US

Relationship Management with Singapore Airlines➤ IBM technical support & 3rd party vendors in performing service recovery and restoring users’ confidence in the use of ITD services➤ Build individual relationships and Point of contact for feedback, escalations as well as heads-up info➤ Focus on delivering critical capabilities and collaboration across.

Omaha, Nebraska, US

Customer Operations ~My first footstep into Virtual Business Communications, where I understood the importance of saving time and resources and with the ability to connecting people together where information and decisions can be made in the most convenient way.I help customers save time and money on their business conference calls and top-down.

Singapore, SG

Customer Service ~The start of my career, where I help customers with complaints and questions, give customers information about products and services, take orders, and process quality assurance.In here, I self-progress by➤ Improving on Emotional Intelligence - better handling with customers on a professional level➤ Understand Products & Services well.

Professional, Artificial Intelligence And Machine Learning Basics

Advance Diploma, Business Administration And Management, General