At IXON, we help Machine Builders and System Integrators leverage machine data. By leveraging this data, our customers are able to bring their own customers a best in class experience, drive their own targeted revenues higher, and build more effective machines.

As a Senior Client Executive, I worked with Mid-Market clients to manage projects, work through project milestones and ensure that the product we deliver meets the client's goals and business needs. I consult with, advise and support clients to drive product adoption that assists the client in meeting their business goals while also increasing company revenue in our cloud software and AI solutions. I further worked with clients to identify priorities and future scaling needs in order to better utilize existing and new tools and services that will improve efficiency, increase return on investment and streamline customer processes. If these needs were beyond current capabilities of our product, I worked with product development teams to enhance features that benefited specific industry needs and worked with cross-functional teams and the client during usability testing to ensure desired customer success.I also developed 9 client executives on separate teams in order to assist them in bringing a high quality experience to their own customers and drive better revenue growth for my company.

As a Product Specialist, I juggled many duties and hats. I collaborated with product development teams to enhance product features that would meet clients specific business needs, communicated software enhancements and their importance to Client Executives on my team and fabricated paint point talk tracks and closing strategies for Client Executives. I provided call coaching and pipeline management strategies for Client Executives to increase their revenue production. Additionally, I worked directly with Client Executive's clients on growth opportunities, showcased solutions with product demonstrations and negotiated with clients on products that fit their unique business needs.

As a Client Executive and Team Lead, I worked with Small to Medium business clients to manage projects, work through project milestones and ensure that the product we deliver meets the client's goals and business needs. I consulted with, advised and supported clients to drive product adoption that assisted the client in meeting their business goals while also increasing company revenue. I further worked with clients to identify priorities and future scaling needs in order to better utilize existing and new tools and services that would improve efficiency, increase return on investment and streamline customer processes.As a Team Lead, I helped coach and develop 10 other Client Executives on pipeline management, effective talk tracks and negotiation skills and how to better uncover business needs for their own clients. I also worked with my manager to strategize on individual coaching techniques that would work best with specific Client Executives

As a Senior Sales Partner, I worked with potential clients to understand issues that were heavily impacting their business, uncovered additional gaps in their processes that could be remedied, and strategized a plan to overcome these hurdles that were holding their business back. I collaborated with potential clients to identify and include additional stakeholders and showcased solutions to their unique business needs to ensure we met the client's success criteria. I also worked with clients to meet budget needs, ensuring that we could drive a positive return on investment for the client, and negotiated products and services.Additionally, one of the key skills for success is the ability to coach and develop Business Development Representatives. As part of a 2 part sales cycle, they handle the first touch point with a potential client, uncover pain points, bring additional stakeholders, outbound prospect and manage their own pipeline. Developing these key skills within the team of Business Development Representatives results in less legwork on the back end of a product demonstration, and thus higher close rates. It also results in higher sales attainment for the Sales Partner, the Business Development Representative and much higher revenue for the company. It is a critical skill to be able to do both the Sales Partner Role, as well as the roles and duties of the Business Development Representative in order to lead by example and be able to develop high performing representatives.

As a Business Development Representative and Team Lead, I drove new logo business through high volume cold calls and new lead generation. I partnered with potential clients to uncover success criteria, pain points, revenue loss, difficult internal processes and potential stakeholders. I worked with those clients through the budgeting process, ensuring there was a solid product concept that could drive return on investment with the customer. After project milestones were completed, I would work with a Sales Partner to provide product demonstrations and then take over additional negotiations and handle any objections or roadblocks a customer might foresee.As a Team lead, I helped coach and develop other Business Development Representatives on pipeline management, effective talk tracks and negotiation skills and how to better uncover business needs for their own clients. I also worked with my manager to strategize individual coaching techniques that would work best with specific Business Development Representatives

Most people think of phones when they walk into a wireless store. With AT&T, I worked with a robust network of products including entertainment, wireless, business forms and solutions and home security. In this role it is important to identify multiple needs of the customer when only one need is apparent. Only then can you bring in multiple solutions. I regularly exceeded quotas and led as a top rep because of this skill set.