Don O'Connor Email & Phone Number

• Led the transition of product and service offerings for a major financial services institution, ensuring seamless integration and client satisfaction.
• Collaborated with cross-functional teams to develop innovative solutions that optimized processes and increased efficiency.
• Implemented strategic initiatives that resulted in a significant revenue increase for the company.

Dallas/Ft. Worth Metroplex And Monterey Park, CA

• Manage the technology Infrastructure supporting the bank, disciplines include Data Center Operations, Network Services, Enterprise Server Services, Distributed Computing, Service Level Management, Application.
• Extensive experience in major International Financial merger, acquisition, and divestiture activities.
• Key contributor to the Technology strategic plan and setting the direction for the organization’s roadmap by creating initiatives in support of the Business line and Information Technology plans.
• Spearheaded efforts as part of the Banks’ Risk Management program to address critical regulatory matters associated with system development and change management deficiencies. Assessed existing operation environment.
• Spearheaded the development and implementation of MUFG’s public cloud operating model utilizing the AWS platform.
• Spearheaded the formation of a Centralized Application Production Support function, consolidating disparate practices into a single functional unit. This initiative established an drove common practices across the.

Los Angeles, CA

• As part of the Senior Management team, responsible for setting and implementing the Information Services strategic plan in support of key business objectives. Direct responsibility for the design and development of.
• Implemented a bank wide CRM application, responsible for coordinating the system integration, interface, software and database development. Project comprised of business representatives, internal development resources.
• Responsible for the bank’s entire Business Resumption planning effort and coordinating both the business recovery plans and the systems recovery plans.
• Responsible for the bank’s Information Security initiatives, implementing numerous system security enhancements in compliance with the GLBA act and started a bank wide security awareness program.
• Responsible for creating an in-house Software Development team, migrating the activities from various 3rd party integrators.
• Initiated an Infrastructure upgrade project which will migrate the organization from multiple network operating systems and a Windows 9x desktop to Active Directory, Windows 2000 /XP architecture, upgrading the.

Irwindale, CA

• Manager responsible for the testing of mainframe and Client/Server applications as part of the Year 2000 project and Application support for the Lending systems.
• Successfully implemented Year 2000 compliant applications utilizing a testing factory approach.
• Managed a staff of over 80 individuals comprising a mixture of dedicated core team members, external contractors and matrixed employees.
• Managed the Quality Assurance process that reduced the number of implementation errors and increased all Service Level Agreement targets.
• Successfully implemented Smart Signature Verification (Antinori AS/16), Receipt Tracking (Genesis) and Automated Proof Correction System (APCS) under a tight deliverable schedule, all leading to improvements in.
• Managed four teams, responsible for the project management, budgeting, estimating and successful implementation of over 40 concurrent projects in the development of all interfaces, both in and out of the Alltel system.