Donald Benson Email and Phone Number

My passion over the last 6 years has been the containerization and overall infrastructure modernization of Ellucian's Banner SIS and Ancillary systems thru developement and maintainance of 30 Tomcat/Java applications orchestrated using Docker Swarm in a 3 tiered staged deployment across 8 nodes.

Develop performance test simulation, systems analysis tools, and continuous integration (CI) automation, leading and mentoring a multi-geographic team to support the testing of IBM’s Enterprise Document Management System in both an on-premise and PaaS cloud environment. This includes driving automation using Jenkins (with Groovy) ), gitHUB, Artifactory and STAX/STAF, updating systems using IBM Urban Code Deploy/Ansible , simulating thousands of users utilizing load generators, Docker, Java APIs, JDBC and REST Protocol, with data collection, analysis, and report generation from Windows and Linux systems.

Published procedures, developed migration plans, and advised many customers, business partners, and services teams in the finance, insurance, and retail industries on upgrading IBM Content Management Systems to new hardware and new software prerequisites. Performed on-site analysis in critical situations at customer sites to determine root-cause and to regain customer satisfaction/confidence. Published technotes and delivered fixes to customers.

Lead architect for IBM Enterprise Content Management, a document and unstructured content repository with Workflow, Text Search, Storage and Records Management. Focus area was core server transaction integrity, TCP/IP communication, System Layer Services, Error logging, and Globalization, as well as working with Relational Databases (DB2 and Oracle) and Tivoli Storage Management using C++.

Software development for various industries, system platforms using C and C++ programming languages; Image Services - AS/400 OS/2 using C Language; Network Data Distributor – AIX using IBM Token Ring/Ethernet; IBM DirectTalk/2 - Telephony Switch Application on OS/2; IBM Store Systems – Point of Sale integration using C-Basic; FAA – Air Traffic Control – Radar/Backup System switch configuration and control – Assembler Language under MVS.