Donald Lee Email and Phone Number

Managed end-to-end design, development, implementation, trouble reporting, build and release scheduling of 6 in-house developed applications, and over 30 storage element managers. Coordinated service delivery across software development, operations, provisioning, resiliency, and engineering functions.Technical – Oracle / Dev Ops / Cloud Computing / Software Development / Data Scientists• Built automated deployments using configuration management technology• Contributed to and reviewed deployment plans; scheduled installation of new modules, upgrades and fixes to the production environment.• Lead data center transformations projects to migrate client/server applications and platforms to cloud environments.• Developed cloud reference architectures, governance policies, security models, and best practicesStorage Tools / Security / Reporting• Managed operations around various SAN/NAS/Backup storage applications: Opscenter, Aptare, EMC Unisphere, On Command Unified Manager, Performance Advisor, EMC Secure Remote Support, NetApp OCI, Solution Enabler, Archive Data Manager, WorkFlow Automation, Hitachi Device Manager, Tuning Manager, Cisco DCNM, Brocade Fabric Manager & in house built applications• Designed a Security Event Management solution in Perl that enhanced security for SAN/NAS/Backup Storage environment and integrated with corporate subversion repository • Designed Solution and implemented Hitachi Backup Service Manager

As a Technical Services Consultant, collaborating with a client team of business analyst, risk analysts, solution architect & project manager. Using extensive technical experience in designing, deploying and managing enterprise level infrastructure, collaborating with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs. In addition to this, a seasoned Oracle Service Cloud technologist with in-depth knowledge of analytics, configuration, custom fields, custom objects, incident rules, knowledge base tuning, migrations, and work-spaces.* Oversee the administration of all information security technology platforms, ensuring that technologies are optimally configured and maintained to provide maximum uptime and protection to the organizations’ information systems.* Participate and provide leadership on various committees councils and process improvement teams acting in an advisory capacity* Conduct regular technical risk assessments/audits of systems and infrastructure.* Leverage expertise in the system development life-cycle, designing, developing, configuring, deploying, and troubleshooting major software applications and oracle databases to provide a variety of solutions* Technical leader with broad experience, brings focus on “big picture” business impacts of technology projects: real costs, practical benefits, risks and contingencies.

Analyze business needs and help ensure Oracle's solutions meet customer objectives by combining industry best practices and product knowledge. Effectively apply Oracle's methods and policies while adhering to contractual obligations to minimize Oracle's risks and exposures.

Managed SAN/NAS/Backup storage tools, including physical and virtual servers as well as server applications and software. Led a team responsible for troubleshooting and resolving complex issues, analyzing and making recommendations on new infrastructure, and providing a high-level of support to ensure high availability, confidentiality, and integrity of core infrastructure and systems.• Provided infrastructure vision and problem anticipation/solving on an enterprise level, evaluating technology services and support processes to eliminate redundancies and improve efficiency of Storage Tools.• Managed, coordinated, and oversaw activities of employees engaged in supporting Storage Tools activities, including documentation, administration, technical services.• Supervised and coordinated activities of employees engaged in maintaining, analyzing, monitoring, evaluating, implementing, or installing Storage Tools and resolving user data issues.• Managed, planned, and coordinated activities of a technical team in charge of server design, installation, implementation, administration, upgrades, operation, and maintenance to ensure the overall health and availability of the server infrastructure

Performed all database administration for McKinsey & Company. Also worked as a backend programmer and database administrator for two different portals- Performed physical database design based on analysis of business requirements- Performed all the required IT management- Designed and development of forms and reports using Oracle Application Tools- Programming with PL/SQL as backend & Visual Basic as front-end- Development of backend packages, triggers, procedures and functions- Extensive development of Oracle PL/SQL objects including packages, stored procedures and functions