Don Riggins Email & Phone Number

Georgia, United States

As a Communication Requirements Developer, who coordinate the efforts for successful battlefield support, including doctrine, organization, training, leadership, personnel, facilities, policy integration, and the crucial task of leading the way for Networks and Services capabilities.Serves as the user representative for the operations and functions of the S6/G6 and signal formations.As the Force Modernization Proponent representative, I directly influence capability development and feedback for Army and Cross-Functional Team (CFT) middle-tier/rapid prototyping or rapid fielding priorities. Integrates and coordinates concepts and DOTMLPF-P solutions across the full range of military operations.Develop and steward ACIDS/JCIDS requirements and supporting documentation (analysis, Basis of Issue Guidance, etc.) throughout the acquisition development lifecycle.Serves as the Army user representative for facilitating and integrating new Army Networks and Services equipment and capabilities.

Throughout my accomplished 30-year military career, I held diverse senior roles, such as Senior Enlisted Advisor, Senior Communication Manager, and Senior Operations Communication Manager, among others. As a retired military veteran, I've received numerous accolades for my exceptional leadership and consistent delivery of outstanding results in various military projects. My expertise spans Telecommunications, Logistic Support, Talent Acquisition, Training, Performance Evaluation, Data Analysis, Action Planning, and Team Building. I bring substantial value to every mission, drawing on my extensive management, project leadership, and interpersonal skills honed during my 30-year service with the U.S. Army.

Fort Bliss

I held the role of Senior Communication Systems Advisor for the 32D AAMDC, where I provided support to a force of 10,000 Soldiers spread across four Air Defense Artillery Brigades and two separate battalions located throughout the continental United States. Within the G6 team, we were responsible for maintaining organizational communication networks, overseeing systems administration, cybersecurity policies, and ensuring information assurance procedures for soldiers stationed at the division headquarters. • Managed Command, Control, Communications, and Computers Information Management, Cyber Security, and Information Assurance for six subordinate organizations across six U.S. military installations. • Conducted in-depth data analysis to cultivate data-driven decision-making skills, enabling the development of robust information security solutions. Ensured alignment with IT quality control and physical security objectives to meet service delivery and relationship requirements.• Oversaw leadership development training for 30 Soldiers, encompassing network operations and security, information assurance, and system administration policies and procedures.

Ft Bliss

Served as the Senior Communication Systems Advisor within the 1st Armored Division (AD) G6, overseeing communication operations for 1st AD HQ and four Brigade Combat Teams (BCTs), three functional Brigades, and five separate battalions, serving over 30K customers. Provided expert advice to the G6 on regulatory coordination, policies, administration, cyber protection, staff wellness, and resource utilization for a team of 77 military and civilian members.• Led IT customer service operations to support network services for 30K customers, resulting in a significant reduction in unplanned downtime and achieving a commendable communications readiness rate of 95%.• Created field operations policies and spearheaded the construction of IT Standard Operating Procedures while also developing the IA compliance program. These efforts culminated in the achievement of an passing rating during the Fort Bliss Initial Cyber Command Readiness Inspection (CCRI).• Fostered a collaborative environment that promoted teamwork, elevated employee productivity, and actively encouraged customer service feedback. This initiative successfully facilitated a significant cultural shift within the organization, emphasizing the importance of customer-centric service delivery.

Centcom Jordan

As the Senior Communication Systems Advisor at CENTCOM Forward-Jordan, I assumed a pivotal role in overseeing signal support operations for a diverse joint, combined, multinational, and inter-agency headquarters. My responsibilities included the establishment and management of multinational mission networks, with a keen focus on automation systems administration procedures, ensuring seamless deployment of all automation hardware and software for operational readiness.• System Administrative Leadership: Implemented system administrative policies and provided analytical training to subordinate organizations, devising innovative solutions for data management of tactical network equipment and architecture. Facilitated cross-functional communication via tactical satellite communication.• Organizational Enhancement: Cultivated an environment fostering organizational creativity, bolstered employee work ethic, and drove continuous process improvements in technical network operations. Prioritized innovative performance, interpersonal skills, employee engagement, and leadership development among subordinates.• Information Assurance & Cybersecurity: Assumed responsibility for information assurance, cybersecurity, and systems administration for soldiers serving in Jordan.• Personnel Management: Directed engagement and professional development for 150 personnel operating in a hazardous environment, emphasizing system administration and communication procedures.• Collaborative Advisory Role: Collaborated with and provided guidance to the Jordanian Military on best practices for upgrading their communication infrastructure, contributing to improved operational efficiency.

I served as the Senior Network Operations Advisor in the 1st Armored Division (1st AD) G6 Network Operation Section. In this role, I was responsible for overseeing communication support operations for the 1st AD HQ, four Brigade Combat Teams (BCTs), three functional Brigades, and five separate battalions. My duties included providing expert advice to the G6 on network infrastructure, mission command systems, and redundant communication methods.• Directed and supervised communication support operations for a vast contingent of soldiers stationed at Fort Bliss, serving as the Senior Enlisted Adviser for mission networks, mission command systems, and redundant communications. My role encompassed the critical responsibility of ensuring seamless communication infrastructure for a substantial military population.• Spearheaded a transformation within the Network Operations section, redefining it into a dynamic and cohesive team. This initiative had a direct impact on enhancing the organization's communication capabilities, resulting in a more efficient and responsive support system for 1st Armored Division (1AD) division-level exercises.• Orchestrated and oversaw the inaugural Fort Bliss Command Cyber Readiness Inspection, a complex endeavor involving the assessment of personnel. My leadership and oversight played a pivotal role in the installation receiving a commendable satisfactory rating, highlighting its cybersecurity preparedness.• Demonstrated unwavering commitment to the leadership development, morale, welfare, and recreation of a team of 25 soldiers within the Network Operations section. This entailed fostering their professional growth and ensuring their well-being, reinforcing the overall cohesiveness and effectiveness of the team.

Ft Bliss

Graduated from the prestigious United States Army Sergeants Major Academy (USASMA) Class 63, following a curriculum closely aligned with the program taught at the Command and General Staff College.• Received comprehensive education on the strategic role of Sergeant Major/Command Sergeant Major within key domains including Training and Doctrine, Command Leadership, Army Operations, Joint Intergovernmental Inter-agency and Multinational operations, and Force Management.• Acquired critical thinking skills honed to theorize, apply, analyze, synthesize, and evaluate information relevant to Senior Enlisted Advisers, fostering the development of transformational leadership capabilities.• Gained preparation as an organizational leader skilled in leveraging teams to achieve strategic objectives and successfully drive initiatives at both a small-scale and large-scale operational level.Grad

Bagram Afghanistan

Senior Information System Advisor within a forward-deployed Communications Company supporting Operation Enduring Freedom, delivering vital communication support across Afghanistan.• Expertly managed the operation and maintenance of two high-value Technical Control Facilities (TFC) valued at over $10 million. These facilities played a crucial role in providing secure, non-secure, and coalition voice and data services to troops, operating at an impressive 95% reliability rate.• Functioned as the supervisor for the Network Operations Centers, overseeing the operations for personnel stationed in challenging and hazardous environments. During this tenure, I crafted Standard Operations Procedures for tactical satellite communication, information assurance, and cyber defense, while also formulating communication circuit restoration procedures.• Led a pivotal initiative involving the design and installation of a robust fiber optic cable infrastructure, encompassing both Inside and Outside Plant, to cater to the communication needs of the personnel throughout Afghanistan. Additionally, I updated and enhanced emergency communication restoration plans for 50 Area Distribution Nodes within the outside plant.

Ft Meade Maryland

Served as the Senior Satellite Communications Advisor for a dual Satellite Earth Terminal site, facilitating Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) support to the Department of Defense (DOD) and various governmental agencies.• Successfully planned and executed more than 100 real-world communication support missions, delivering secure and non-secure voice and data services to DOD and other governmental agencies. These critical contingency operations provided essential communication for tens of thousands of troops stationed abroad.• Demonstrated leadership by supervising the preparation and execution of the Small Group Modified Table of Organization & Equipment (M&TOE) maintenance competition, leading the organization to win the Army Award for Maintenance Excellence in the Small Group (M&TOE) Category.• Displayed effective management by supervising the preparation and execution of the Small Group (M&TOE) Supply competition, resulting in the organization receiving the Army Award for Supply Excellence in the Small Group (M&TOE) Category for the second time.• Instituted and oversaw comprehensive leadership development programs, Earth terminal maintenance protocols, equipment training initiatives, and stringent supply discipline for a team of 46 soldiers who provided round-the-clock, 365-day services to the nation.

Seoul, Korea

Orchestrated, coordinated, and oversaw the installation, operation, and management of the Joint Super High-Frequency Tactical Networks to support United States Forces Korea. This included the critical responsibility of ensuring satellite communication support for all US forces in South Korea.• Planned and executed more than five peninsula-wide communication support missions, delivering secure and non-secure voice and data services to United States Forces Korea and various governmental agencies. These essential contingency operations provided crucial communication services to thousands of troops stationed in South Korea.• Undertook a significant role in the enhancement of the theater-wide satellite communications network. The improvements I introduced led to a remarkable 20% increase in communication bandwidth and network reliability. This initiative necessitated personal sacrifices to ensure the timely execution of all tactical satellite communication missions.• Maintained a flawless operational readiness rate of 100% for all communications equipment under my purview in the communication section. This high level of readiness enabled the systems engineers section to effectively coordinate mission support for subordinate organizations.

Ft Meade Maryland

Senior Satellite Terminal Manager, overseeing the daily operation and maintenance of the United States' most significant Strategic Standardized Tactical Entry Point Facility. Managed all circuits, trunks, and activation and monitoring of links, providing 24-hour Command, Control, Communications, and Computers (C4) support to the National Capital Region.• Spearheaded the revision of the Satellite Communication (SATCOM) Certification program, which involved comprehensive training for soldiers on SATCOM operations, encompassing policies, procedures, and technical aspects. This training covered facility maintenance, UPS Backup Power Systems, On-site Power Generation Systems, antenna maintenance and service, Test, Measurement, & Diagnostic Equipment training, as well as SATCOM equipment operations and maintenance.• Planned and executed over 50 real-world communication support missions, delivering secure and non-secure voice and data services to the Department of Defense (DOD) and other governmental agencies. These vital contingency operations provided essential communication for troops stationed abroad.• Established and managed a leadership development program, earth terminal maintenance protocols, new equipment training initiatives, and stringent supply discipline for a team of 40 soldiers dedicated to providing 24/7, year-round services to the National Capital Reg

Ft Detrick Maryland

Senior Satellite Terminal Manager and effectively supervised a team of 25 Soldiers responsible for the operation and maintenance of crucial Mobile Satellite Communication Terminals, MILSTAR Terminals, and two Spread Spectrum Terminals. These systems played a pivotal role in providing Command, Control, Communications, Computers, and Intelligence (C4I) support to the Department of Defense (DOD) and various governmental agencies.• Orchestrated and successfully executed more than 60 real-world communication support missions, delivering secure and non-secure voice and data services to the DOD and other governmental agencies. These critical contingency operations provided essential communication for tens of thousands of troops stationed abroad.• Took charge of leadership development training for the 25 Soldiers under my supervision. This comprehensive training encompassed network operation and security, information assurance, and system administration policies and procedures, ensuring the team's proficiency in these crucial areas.

Ft Detrick Maryland

Senior Network Planner and Project Manager within the S3 section, providing support to a signal battalion comprising 435 team members. The battalion was responsible for delivering critical C4 systems to the Alternate Joint Communication Center and played an integral role in managing key C4 projects for the National Military Command Center.• Cultivated an atmosphere of organizational creativity, a strong work ethic among employees, and continuous process improvements to effectively oversee technical network operations. Emphasized system integration as a top priority in managing these operations.• Demonstrated proficiency in Signal Plans and Information Technology (IT) Project Management, overseeing the concurrent completion of 10 IT projects collectively valued at over $10 million.• Ensured precise accountability of all Bill of Materials (BOM) associated with the (IT) projects, which cumulatively exceeded $10 million in value.• Prepared soldiers for leadership roles by imparting the skills required to leverage individual and collective task training in achieving strategic goals and successfully driving initiatives, whether on a large or small scale.

Master’S Of Arts, Leadership Studies, 3.87

Bachelor'S Degree, Professional Studies In Business And Management, 3.54

Associate’S Degree, Administrative And Management Studies, 3.50