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Don Michalec Email & Phone Number

Excess Flood Underwriter at SWBC
Location: San Antonio, Texas, United States 8 work roles 1 school
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Current company
Role
Excess Flood Underwriter
Location
San Antonio, Texas, United States
Company size

Who is Don Michalec? Overview

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Quick answer

Don Michalec is listed as Excess Flood Underwriter at SWBC, a company with 1857 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Don Michalec.

Don Michalec previously worked as Account Manager at Penn Global / An π—œπ—‘π—§π—˜π—šπ—₯π—œπ—§π—¬ Company and Client Relationship Manager Senior Analyst at Marsh. Don Michalec holds Associate Of Applied Science, Computer Programming from Hallmark Institute Of Technology.

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Email format at SWBC

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SWBC

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Profile bio

About Don Michalec

πŸ”‘ Highly accomplished Client Relationship Leader & Cost Savings professional. Unique ability of immediately establishing client and team rapport and trust coupled with the distinct quality of remaining calm in highly stressful situations. Successful track record of increasing team performance productivity, exceeding client expectations, and enhancing product quality. Proficient with creating reports and analyzing data to make informed business decisions. Experienced working within an Agile environment to achieve targeted goals.

Current workplace

Don Michalec's current company

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SWBC
Swbc
Excess Flood Underwriter
San Antonio, TX, US
Website
Employees
1857
AeroLeads page
8 roles

Don Michalec work experience

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Excess Flood Underwriter

San Antonio, TX, US

Account Manager

Current

San Antonio, TX.

  • Penn Global Marketing, San Antonio, TX 6/2024 -
  • Manage accounts for clients needing Life, Health and Medicare insurance.
  • Solicited new policies for coverage.
  • Anticipated client’s needs and proactively initiated communication and resolution through in person visits, calls and emails
  • Maintains client and policy information in the customer management system including policies, endorsements,new business, as well as any other important information
  • Met with clients and underwriters about client information and policies
Jun 2024 - Present

Client Relationship Manager Senior Analyst

San Antonio, Texas Metropolitan Area

Jan 2023 - Aug 2023

Client Relationship Manager (Crm) 1

πŸ”Ή Supported multiple lines of business within property and casualty (P&C), umbrella, homeowners, renters, and valuable personal property. Managed agency and claims with a focus on productivity, efficiency, and timely internal client reporting to drive critical business decisions.πŸ”Ή Fostered and managed business relationships to counsel leaders on key.

Jan 2018 - Aug 2023

Member Solutions Relationship Specialist

πŸ”Ή Collaborated in training new Insurance Specialists.πŸ”Ή Enhanced team performance productivity by coaching peers and providing feedback and guidance.πŸ”Ή Consistently exceeded performance benchmarks in all metrics.πŸ”Ή Volunteered for 2017 Catastrophe (CAT) team for both Hurricane Harvey and Irma, providing support to members in affected areas.

Mar 2014 - Jan 2018

Senior Specialist In Member Retention

πŸ”Ή Retained and deepened membership relationships by knowing members circumstances, understanding their needs, and providing solutions.πŸ”Ή Specialized in thoroughly reviewing competitor’s contracts to retain and educate customers on contract differences.πŸ”Ή Consistently exceeded performance benchmarks in all metrics.

Jul 2013 - Mar 2014

Financial Foundations Specialist

πŸ”Ή Licensed in auto, advanced auto, rental, fire, and homeowners policies servicing member needs in a high volume call center.πŸ”Ή Consistently exceeded all metrics.πŸ”Ή Reviewed member coverages and recommended products to protect and enhance the members’ financial security.

May 2011 - Jul 2013

Center Support Leader

San Antonio, Texas, United States

πŸ”Ή Award winning team leader with 22 years of management experience in a high-volume call center. Known for bringing a high degree of emotional intelligence to high stress situations, maintaining high team engagement, and delivering above-plan results.πŸ”Ή Led a team of 9 supervisors and 166 representatives.πŸ”Ή Developed a team leader support model that enhanced.

May 1988 - Jun 2010
Team & coworkers

Colleagues at SWBC

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1 education record

Don Michalec education

  • Hallmark Institute Of Technology
    Hallmark Institute Of Technology
    Computer Programming
FAQ

Frequently asked questions about Don Michalec

Quick answers generated from the profile data available on this page.

What company does Don Michalec work for?

Don Michalec works for SWBC.

What is Don Michalec's role at SWBC?

Don Michalec is listed as Excess Flood Underwriter at SWBC.

Where is Don Michalec based?

Don Michalec is based in San Antonio, Texas, United States while working with SWBC.

What companies has Don Michalec worked for?

Don Michalec has worked for Swbc, Penn Global / An π—œπ—‘π—§π—˜π—šπ—₯π—œπ—§π—¬ Company, Marsh, Usaa Casualty Insurance Company, and Southwest Airlines.

Who are Don Michalec's colleagues at SWBC?

Don Michalec's colleagues at SWBC include Andrew Lugardo, Val Hernandez, Tamilselvi Rajasekaran, Amanda Foster, and Christina Valle.

How can I contact Don Michalec?

You can use AeroLeads to view verified contact signals for Don Michalec at SWBC, including work email, phone, and LinkedIn data when available.

What schools did Don Michalec attend?

Don Michalec holds Associate Of Applied Science, Computer Programming from Hallmark Institute Of Technology.

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