Donna Day Email & Phone Number

Worthing, England, United Kingdom

Coffee Master in a busy Starbucks franchise store in a face-to-face customer focused roll. Both serving customers and preparing and serving beverages and food, as well as following food hygiene and health and safety protocols. Helping to train new staff members and assisting management.

Kfc Broadwater

Team member and staff trainer for both front and middle of house at a busy KFC Franchise store, leading the team through busy shifts and providing excellent customer service and assisting management in the smooth running of the store.

Worthing

Volunteering experience in a Play & learn group, and on a busy family centre desk assisting service users and staff, as well as the health visitors and midwives using the centre facilities. I also assisted with maintaining cleanliness of the centre, I.T and admin, re-stock of items for sale, providing information for service users, answering phones and assisting with toy library.

Worthing

Owned and managed my own small business making quality custom cakes and biscuits to clients specifications, and all administration duties of running a small business

Worthing Hospital

Volunteering on a busy ward assisting patients and staff in various duties including hourls checks on patients, assisting patients with meals, and running errands for patients and staff, as well as maintaining infection control procedures, and acting as a liaison between patients, visitors and staff.

Worthing

Travel and Foreign Exchange Advisor providing excellent customer service in all aspects of booking the right holiday for the customer to providing them with any extras they may require. Duties also included selling and buying of foreign currency, admin and cleaning of the store and I.T.

Worthing

A variety of temporary positions for a Temping Agency that included retail shop work, office I.T and admin, foreign exchange, and food industry including both food preparation and service. These temp positions allowed me to experience a wide variety of roles and gave me a valuable experience of providing the best customer service in each sector, as well as working with a diverse range of people right up to management level.

Worthing And Guildford

Working in customer service and food preparation and service. Working my way up from Crew Member, to Training Squad, to being a trainee Floor Manager. Responsible for preparing and serving food, cleaning, cashing up tills, training new starters, and the role and responsibilities of a Floor Manager including opening and closing of the stores.

Ncfe Level 2 Courses, Health And Wellness, General, 75 Qfc Level 2 Credits

Nutrition and Health, Understanding the Care and Management of Diabetes, Principles of the Prevention and Control of Infection in Health.

Bachelor Of Science - Bs, Direct Entry Midwifery

Activities and Societies: Health Sciences society, Adult Learners Society, LGBTQ Society, First Aid Society I completed my first year.

Access To Higher Education Diploma, Health Studies, 45 Level 3 Credits At Distinction, 15 Level 3 Credits At Merit

Biological & Psychological Methods of Stress Management, Biology - Disease & Immunity, Biology - Body Systems, Introduction to Psychology.

Gcse, Mathematics, Grade C

Diploma In Progression, Further Education, 35 Credits At Level 2, 10 Credits At Level 1

Activities and Societies: Course Rep and Lead Fundraiser Developing Personal Study Skills, Improving Punctuation & Grammar Skills.

Ocr Level 2, Adult Numeracy

Gcse'S, Aqa Gcse Grades - A, B, C, D, D, E, E, E. Ocr Gcse Grades C, D

English, English Literature, Maths, Science Double Award, Geography, Drama and Theater Arts, Music, Germany, and Design Technology.