Donna Doucet Email & Phone Number

United States

Oak Brook Terrace, Ill

• Pulled a daily pipeline reports for new loans received
• Prepared on average sixty plus new loan submission files for initial underwriting review
• Archived required goal that all new loan submissions were ready and in underwriting department ready for review within 24 hours of having been received
• Assisted underwriters with submission of loan conditions as well as any special requests; such as ordering appraisal reviews, pulling of final credit reports, etc
• Compliance RESPA review for new files and followed up on corrections needed
• Assisted on special projects as requested by operations manager

Burr Ridge, Ill

• Data Entry
• Balance Accounts/Reconciliation
• Assemble proprietary reports
• Make data requests to third party vendors for outsourced work and pricing requests
• Provide prompt and courteous service to all team members via the telephone and/or e-mail

Downers Grove, Ill

• Reviewed Prelim HUD’S for future closing
• Checked and Shipped closed loans to post closing
• Responsible for verifying funded loans report
• Assisted team leads with requests and projects as needed

Downers Grove, Ill

• Accurately and promptly registered new mortgage loans, achieved goal of 15 files per day and exceed required goal
• Scheduled closings and coordinated all meetings between clients and company
• Assisted closers in preparing closing packages for loans
• Ordered supplies to ensure the office ran efficiently
• Assisted in resolving post closing issues
• Knowledge of Conventional and FHA loans

Lombard, Ill

• Balanced loan packages
• Made sure all proper payouts were accurately distributed
• Assisted in reviewing closing documents with borrowers
• Assisted closers in preparing closing packages for loans
• Scheduled closings and coordinated all meetings between clients and company
• Performed receptionist duties, greeting clients and answering phones