Donna Jackson Email & Phone Number

Remote

Sheffield, England, United Kingdom

Leeds, England, United Kingdom

Note: Company name change to NHS England is resulting from merger with NHS Digital

Leeds, West Yorkshire, United Kingdom

Leeds, United Kingdom

Bradford, West Yorkshire

Providing programme management for the Communications, Engagement, Equality, Patient Experience and PALS business unit. Ensuring projects are managed in line with business objectives, working closely with key stakeholders to ensure deliverables are achieved within the defined quality, time and cost constraints.

Bradford, West Yorkshire

Responsible for the design, development and delivery of projects, systems and processes, supporting the WSYB CSU in their role to deliver exceptional service and a competitive offering to their customers through maximising efficiencies and business improvement opportunities.

Bradford, United Kingdom

Directed a global H&S team across 5 international business segments, coordinated activities ensuring the safety of 29,000 employees and 23m customers worldwide. Responsible for the development, implementation and continous improvement of a Global Health & Safety Strategy and Safety Management System across the Thomas Cook Group business.

Bradford, United Kingdom

Identified underperformance, coordinated remedial actions resulting in a reduction in operating costs. Coordinated internal Employee Surveys, identified and delivered improvement plans leading to increased employee engagement year on year. Encouraged sharing of best practice and cross-functional communications by implementing a web-based knowledge forum.

Bradford, United Kingdom

Maintained efficient and effective communication between remote Overseas Teams and UK support functions. Identified improvements and delivered improved customer satisfaction across all customer touch-points. Agreed and monitored budgets and performance against revenue targets. Managed the production of a portfolio of Destination Guides, revising processes.

Bromley, Peterborough, Bradford

Provided appropriate learning activities for the business’ 1,700 UK&I Resort employees. Delivered an extensive range of activities; from induction of new employees to challenging management development and succession planning programmes. Designed and produced training materials, negotiated external venues fees, managed residential events and conducted.

Various - Worldwide

Controlled resort operations in numerous holiday destinations for a large international Tour Operator. Motivated, trained and coached employees to achieve sales, customer satisfaction and quality targets. Managed resort P&L, budget and negotiated best rates for excursion offerings, bed prices and sponsorship contracts with local suppliers. Locations.

Better Business Cases Foundation And Practitioner, Project Management

Managing Successful Programmes Foundation And Practitioner, Programme Management

Agile Dsdm Foundation And Practitioner, Project Management

Prince2 Foundation And Practitioner, Project Management

Btec National Diploma - Travel And Tourism, Mertit

Certificate In Tour Operator Practices (Cotop), Level I & Ii

Certificate In Travel Agency Competencies (Cotac), Level I & Ii

Gcses X 8 Including Maths And English