Donna Phelps

Donna Phelps Email and Phone Number

DSO Account Manager @ Delta Dental of Colorado
denver, colorado, united states
Donna Phelps's Location
Littleton, Colorado, United States, United States
Donna Phelps's Contact Details

Donna Phelps personal email

n/a
About Donna Phelps

Relationship Professional with 25-plus years’ experience in the health care services industry. A leader especially skilled at uncovering and satisfying customer service issues for providers to help increase revenues and patient retention; developing and maintaining strong, positive and productive peer relationships. Proactive, detail-oriented, creative problem solver, strong leader, team builder, eager to tackle new challenges, and an effective public communicator. Consistent focus on customer service experience excellence, ethical business principles and bottom-line successes.CORE COMPETENCIES:Client Relations / Relationship & Account Management / Presentation / Problem Solving Strategy / Sales and Training Programs / Consultative Solutions

Donna Phelps's Current Company Details
Delta Dental of Colorado

Delta Dental Of Colorado

View
DSO Account Manager
denver, colorado, united states
Employees:
193
Donna Phelps Work Experience Details
  • Delta Dental Of Colorado
    Dso Account Manager
    Delta Dental Of Colorado Mar 2023 - Present
    Centennial, Colorado, United States
  • Liberty Dental Plan
    Sr Dso Network Manager
    Liberty Dental Plan Aug 2021 - Mar 2023
  • Dentaquest
    Network Manager Lead
    Dentaquest Jul 2018 - Aug 2021
    Greater Denver Area
  • Southwest Pediatric Dentistry And Orthodontics
    Insurance Coordinator
    Southwest Pediatric Dentistry And Orthodontics Jun 2017 - Jul 2018
    Littleton Co
    Manage the relationships with the various insurance companies for timely payments of accounts receivables. Coordinate new patients benefit information into the practice management system.
  • Orthofi
    Practice Advocate
    Orthofi Feb 2017 - Jun 2017
    Greater Denver Area
    As a Practice Advocate, Donna is responsible for providing day-to-day phone and email support, as well providing ongoing guidance to ensure offices are working with the OrthoFi solution in a way that best supports the goals and needs of the practice and staff. Her career spans 14 years of orthodontics for teens and adults, and seven years in the dental insurance industry.
  • Delta Dental Of Colorado
    Senior Provider Relations Manager
    Delta Dental Of Colorado Feb 2010 - Feb 2017
    Greater Denver Area
    Delta Dental of Colorado is Colorado’s largest dental insurance provider.• Lead, motivate, encourage and support department peers to ensure a cohesive work environment.• Recruit, cultivate and nurture relationships by serving and traveling to upwards of 1,400 Provider offices along the Front Range and throughout western Colorado, forging positive relationships through customer service, and creating enthusiasm in the provider practices.• Closure of the most complex and difficult interactions with dental offices, dentists and specialists within Colorado and other member companies, solving problems in a timely manner of 24 to 48 hours.• Develop, organize, and teach four (4) annual educational seminars for providers and their practice staffs.
  • Ohmart Orthodontics  |  Pediatric Dentistry  |  Cherry Creek Orthodontics
    Orthodontic Assistant
    Ohmart Orthodontics | Pediatric Dentistry | Cherry Creek Orthodontics 1997 - 2010
    Greater Denver Area
    Privately held orthodontic practices, specializing in creating beautiful smiles for teens and adults.• Prepared all patients in new start-ups, consulted with the doctor, recommended and performed necessary adjustments throughout the duration of a treatment plan, and executed the end of treatment de-banding procedures.• Effectively communicated and interacted with staff peers, parents and patients; was regularly requested by parents and patients for appointments; four times per year visited referring doctors’ offices.• Effectively helped grow every practice.

Donna Phelps Skills

Health Insurance Leadership Insurance Customer Service Healthcare Team Building Medicare Managed Care Account Management Healthcare Management Provider Relations Dentistry Employee Benefits Sales Training Hipaa Claim Ppo Disability Insurance Benefits Administration Salesforce.com Selling Process Improvement Credentialing Network Development Long Term Care Workers Compensation

Frequently Asked Questions about Donna Phelps

What company does Donna Phelps work for?

Donna Phelps works for Delta Dental Of Colorado

What is Donna Phelps's role at the current company?

Donna Phelps's current role is DSO Account Manager.

What is Donna Phelps's email address?

Donna Phelps's email address is dp****@****lan.com

What skills is Donna Phelps known for?

Donna Phelps has skills like Health Insurance, Leadership, Insurance, Customer Service, Healthcare, Team Building, Medicare, Managed Care, Account Management, Healthcare Management, Provider Relations, Dentistry.

Who are Donna Phelps's colleagues?

Donna Phelps's colleagues are Shada Bahmannejad, Laurie Trujillo, Tammie Hintz, Kay Girodo, Denver Hamrick, Maureen Birkel, Shada Bahmannejad.

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